Ok, I visited RS Trading today. I was pleasantly surprised, and have most of my worries answered.
I gave them a call to get directions, and was given excellent directions. The location was at a warehouse that was off the beaten path. Carmella greets me at the door and introduces herself. I notice several of the items are hung up individually. This was done to show what products they had, and allow who was there to give an explanation of the different products.
When she asked what type of products I was interested in, I responded that I was interested in apparel. She found out what type I was interested in, and gave detailed descriptions of the product. She gave various ideas of how to sell the various products.
When ever she described a product, she would go into as much detail as possible. If their was a flaw in a product, she would explain this as well. As an example, she noted that the Levi Jeans had irregular marked on the inside, and the tag torn. She did this with several products. While she did try put a positive spin on things, she was very informative about what a person would get.
She took the time to explain all the apparel options. This included jeans shoes, returns, shelf pulls, premium products and maternity clothes. She showed the difference between the shelf pulls and and returns. She explained how many were in the lots, and what items I could but for smaller lots.
During the whole walk through, she made me feel extremely comfortable, and that she enjoyed having someone stop by. When I informed her that I would not be buying today, her attitude did not change. She made certain to still give me her card, and let me know that she hoped to see me soon.
I asked about the connection between AAA closeouts and RS trading. She said they were the sister company( I did not ask her which one they was). She did explain that RS trading and AAA closeout networks operated as the same company, but were geared towards different customers. She also explained the reasoning was that the owner of AAA closeout networks was 78 years old. While he was still in excellent health, worked out this arraignment to be able to enjoy more free time. She made certain to assure me that nothing was seedy about this arrangement. She also let me know that AAA closeout networks was never in NY.
She took the time to explain to me that they did have agreements with other wholesale companies throughout the US, and in Miami. She explained that they shared storage space and helped fill orders when needed. She told me that since they received shipments on a daily basis, that they would be able till orders on demand., and that the types of inventory did not change much. She also explained that when the FON showed a different location, that it was not their warehouse.
I would still be careful when working with this company. They have received an F from the BBB. I also noticed a high number of complaints that were not resolved when looking for information on them. I saw several people that made comments about the legal team being used when people said anything negative about them.
So while I would probably still do business with them, I would take extreme caution, and try doing small orders first. I would make certain to develop a personal relationship. because I believe that this would get things corrected a lot faster than trying to force their hands. Feel free to ask any questions.
