Has anyone dealt with AAA Closeouts aka RS Trading?

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bucfsan
Posts: 25
Joined: 26 Mar 10
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30 Mar 10 02:43:12 am
This company seems to have two websites and seems to go by the name AAA closeout networks. Their is a website with similar items on both sites. I was only able to find one thread in here relating to AAA closeouts. This thread just stated that AAA closeouts was a legitimate company, but may cherry pick.

I was able to find several instances that customers did not appear to be happy with them. Enough red flags have been raised to make me extremely cautious. One thing that strikes me odd, is they have been around for what appears to be a long time. You usually are not able to stay in business long by providing sub par products. I do plan on going there and personally inspecting what they have available. I was just checking here to see if anyone had any positive relations with them, and the things I found out were isolated.

Thanks for any input provided.
Chris

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fudjj
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Joined: 27 Jul 07
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30 Mar 10 10:10:41 pm
Hi Chris, I'm unsure RS and AAA are owned by the same company. AAA Closeouts used to be a bulk liquidator in New York, and I'm pretty sure RS used to be owned by a guy named Tally Raz, although that was some time ago now.

It's not uncommon for liquidators to off-brand their business interests to cater for different markets, so it's quite possible that the two are related.

Visiting any supplier in person is always a great idea where possible. The thing with liquidation suppliers is that they do usually have a very high level of negative customer feedback. It's not always their fault of course, a high level of discontentment usually comes from inexperienced customers that simply don't understand what they are buying, and don't do enough research to find out before they purchase.

Most will see the price, do the deal, and then jump up and down when they find out what they have actually purchased. The key to dealing with any supplier is research, research, research, and when you are dealing in the surplus market you can never do too much research!

I hope you find the time to post what you find when you do visit them, I'm sure there will be quite a few that would find that sort of review very helpful.

: )


Mark (fudjj)

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bucfsan
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31 Mar 10 12:46:51 am
Thank you for the response Marc. Your comment's about negative responses make sense. I will definitely keep that in mind when doing research. It does not make sense that some one could have a business 22 years, and be able to provide a poor service. Word would have seemed to have gotten around, and would not be able to get much repeat business.

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Tel: 1-954-964-3064 or 1-800-237-7787 (Within United States).
Fax: 1-954-964-6015.

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Telephone / Fax:
Tel: 1-954-964-3064 or 1-800-237-7787 (Within United States).
Fax: 1-954-964-6015.

I can think of no other reason than being the same company, that they would have the same contact phone numbers.

They also have the same physical address. This was another thing that raised a red flag.

Editing to add that the title states AAA closeouts, which was edited by the admin. I also used AAA closeouts when referencing my research. AAA closeout networks is probably not the same as AAA closeouts.

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fudjj
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31 Mar 10 01:43:14 am
Yeah, seems no doubt that they are closely related, but that's nothing to really be concerned about, especially if they are actually trading out off the same address. That will be a company branding situation where they have two divisions, each marketed to a different audience.

The only other thing I would add about seeing the products first hand, liquidators aren't known for their careful packaging. I know a lot of people go to the trouble to see the merchandise first hand, then select breakables to be shipped.

Of course you can guess how that can end up. What starts out as a full load of good products can at times end up a rather large box of broken bits and pieces!

If you can visit in person and are interested in a breakable load, I strongly recommend that you take control of your own delivery, you'll have a much better chance of keeping it on good condition.

: )


Mark (fudjj)

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bucfsan
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2 Apr 10 10:52:16 pm
Ok, I visited RS Trading today. I was pleasantly surprised, and have most of my worries answered.

I gave them a call to get directions, and was given excellent directions. The location was at a warehouse that was off the beaten path. Carmella greets me at the door and introduces herself. I notice several of the items are hung up individually. This was done to show what products they had, and allow who was there to give an explanation of the different products.

When she asked what type of products I was interested in, I responded that I was interested in apparel. She found out what type I was interested in, and gave detailed descriptions of the product. She gave various ideas of how to sell the various products.

When ever she described a product, she would go into as much detail as possible. If their was a flaw in a product, she would explain this as well. As an example, she noted that the Levi Jeans had irregular marked on the inside, and the tag torn. She did this with several products. While she did try put a positive spin on things, she was very informative about what a person would get.

She took the time to explain all the apparel options. This included jeans shoes, returns, shelf pulls, premium products and maternity clothes. She showed the difference between the shelf pulls and and returns. She explained how many were in the lots, and what items I could but for smaller lots.

During the whole walk through, she made me feel extremely comfortable, and that she enjoyed having someone stop by. When I informed her that I would not be buying today, her attitude did not change. She made certain to still give me her card, and let me know that she hoped to see me soon.

I asked about the connection between AAA closeouts and RS trading. She said they were the sister company( I did not ask her which one they was). She did explain that RS trading and AAA closeout networks operated as the same company, but were geared towards different customers. She also explained the reasoning was that the owner of AAA closeout networks was 78 years old. While he was still in excellent health, worked out this arraignment to be able to enjoy more free time. She made certain to assure me that nothing was seedy about this arrangement. She also let me know that AAA closeout networks was never in NY.

She took the time to explain to me that they did have agreements with other wholesale companies throughout the US, and in Miami. She explained that they shared storage space and helped fill orders when needed. She told me that since they received shipments on a daily basis, that they would be able till orders on demand., and that the types of inventory did not change much. She also explained that when the FON showed a different location, that it was not their warehouse.

I would still be careful when working with this company. They have received an F from the BBB. I also noticed a high number of complaints that were not resolved when looking for information on them. I saw several people that made comments about the legal team being used when people said anything negative about them.

So while I would probably still do business with them, I would take extreme caution, and try doing small orders first. I would make certain to develop a personal relationship. because I believe that this would get things corrected a lot faster than trying to force their hands. Feel free to ask any questions.

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neumannrichard
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24 Mar 15 09:39:56 am
Hello all

I would like to ask again if someone other has experience with them or their sister- company AAA closeout networks. I contacted them several times and got always fast, friendly and good replay. They explained what they have in stock and ask what kind of business I do. So they had to give a recommendation which products are the best for me.

In fact I feel good to order from them but I am unconfident because I found some bad complaints on the net. They are also not not on Salehoo.

I tried co contact bucfsan a few months ago but never got an answer. Perhaps someone else could tell something about them – good or bad.

Thanks very much.

Greets

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fudjj
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Joined: 27 Jul 07
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4 Apr 15 10:43:20 pm
Sorry Richard, I have no personal experience that I can share about them.

Cheers


Mark (fudjj)

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