Hi,
Interested to know if anone has used this supplier of heard good or bad reports.
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Thanks
I used them and even though they have great deals which I love to buy ore there customer service sucks I bought some items it took 3 emails withs the promise of telling my bank they are frauds to finally get a reply from the CEO just saying it takes 10 days before they tell you how much it will cost for postage so they actually take your money, so far it's been 3 an half weeks and they have finally said that my parcel is sent. They give you 3 options to send your parcels which is great anywhere from 2-3 weeks to - couple of days if your in Australia so I hope your not in a rush. I would love to buy more things but you can't even log into there website to reorder and so far I've sent another 3 emails to them to see why but still awaiting reply. Maybe they prefer customers in America but I've found them to be the worst people I've dealt with so far which is a shame I would love to buy more products off them. I'm going to get a friend to buy within America and see if it is any different. Hope this helps. Oh they featured this seller on here that is why I picked them I don't know why they gave them rave reviews because if I'm having problems there would have been other who would have too. But no doubt everyone will jump on the band wagon saying how great they are.
Well, I had a very bad experience with them.
When ordered an item to check them out first of all they never got back to me. My item was already paid so I was waiting for them to inform me about the shipping costs. For some reason they send that afterwards which I think it is not ok, you should know upfront how much it would cost you in total before you pay for an item and then they charge the shipping on your cards afterwards without informing how much it is. I think the problem with them are the non-US customers. Apparently they dont diserve any customer service if they are overseas eventhough it is more important to rely on email replies because you cant spent additional cost for international calls and the fact that if you are in a different zone is not really helping either. In the end after 3 months and many many emails without a response I have received an item which did not correspond at the discription and they charged almost 30 dollars in shipping on my card without informing me. Turned out to be a very expensive item and then I am not mentioned the time, the effort and the frustration that went with it.
I wouldNOT recommend them at all!