MC169 Your eBay account has been suspended


alexandros
Full Member
  • Posts: 6
  • Joined: 10 Feb 12
  • Karma:
10 Feb 12 07:46:28 pm
our account has been suspended because recent account activity has raised serious security concerns. We've taken this precaution to protect our members and the eBay community.

Due to the suspension, you won't be able to use your eBay account in any way. This includes using another existing account or registering a new account.

Any outstanding selling fees are due immediately, and any amounts that you haven't previously disputed will be charged to the billing method currently on file.

We appreciate your understanding.

Thanks,

eBay

Please don't reply to this message. It was sent from an address that doesn't accept incoming email.


H483''


thats what they sent me...no description of what i did wrong or how to solve the problem...can someone help me? I just posted a listing with a video game and after 30 min they suspended me...


fudjj
Site Admin
  • Posts: 6496
  • Joined: 27 Jul 07
  • Karma:
10 Feb 12 10:24:31 pm
Hi alexandros,

eBay do have a habit of shooting first and then asking questions later. Actually, that's incorrect, the shoot first and rarely ask any questions at all, as you've just discovered.

I have to admit, hard to imagine what has caused this reaction judging from what you wrote. I'm assuming this is a new account and perhaps this was your first listing?

If that is so, the only possible thing I can think of that would cause this type of reaction is that you listed a banned video game, but that will only usually result in the listing being removed, not account suspension, unless you do it again.

Can you fill us in on more details in regards to the listing. Is the account a new one, what was the game title, is it a new game, did you own it or were you drop shipping and so on.

Give as many details as possible and I'll see if I can identify a possible reason for you.

Now, in regards to getting your account reactivated. This is never an easy thing to do, but it starts with you having proof of of the products authenticity.

I've never heard of having to proof a video game is authentic before, but outside of that, I don't know what on earth the issue could be.

Anyway, drop us some details and I'll be better able to advise.


Mark (fudjj)

Community Manager
SaleHoo.com

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alexandros
Full Member
  • Posts: 6
  • Joined: 10 Feb 12
  • Karma:
11 Feb 12 05:22:09 am
Hello fudjj,thank you for your answer,i created a listing with a batman arkam asylum ps3 videogame,drop shipping,and after 30 min. my acc was suspended...i use my mothers ebay and paypal,she is from Greece,but i am in Moldova Rep. of...can this be the problem???


 

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