I just want to post this information as a warning for all Salehoo members to stay away from MKenterprise.com.
Ever since being recommended to them just over a year ago, I have had nothing but headache after headache with them.
First of all their staff just happen to have no product knowledge whatsoever and will tell you anything just to keep you quiet until the next time you phone them to question their garbage. Let me give you a brief of one of my bad experiences with them.
I ordered a Japan version sony ps3 from them, which they told me is exactly the same as the UK version. Upon receiving it, my customer realised that it plays UK games because ps3 games are region free, but it did not play ps1 or ps2 games, neither could it play UK blu-ray discs. When I contacted them to query this, they told me that ps3 is not guaranteed to play ps1 or ps2 games (WHAT RUBBISH), and they do not play blu-ray discs at all.
To top it all off, they wouldn't even refund or replace for the correct version even on the grounds that I was misinformed by their own staff.
The prices of their goods is hardly anything to get excited about either. If you do your research you come to realise that their prices are near enough the same as in the shops, minus the VAT, which makes no difference anyway because UPS will ask you pay it when they deliver the goods. If you're a dropshipper and intend to keep your customers happy and regular, then don't even bother to consider these people, as your customers will not appreciate such nasty surprises.
For such a big company selling branded products, it's very surprising that they don't accept Paypal or have wholesale prices for different quantities purchased.
If you want to run a stress-free and efficient e-business then PLEASE PLEASE PLEASE stay away from these clowns. They care nothing about customer service or satisfaction and are not worth anyones hard earned cash.
Please share any similar experiences or if you know any other good wholesaler of branded electronics.