Novatech Wholesale - prices too high for resellers

Does anyone have any feedback on Novatech Wholesale? Any advice would be appreciated. Thanks in advance.

Hello Markeith,

This is one of our listed and approved suppliers on our wholesale directory.

You can view their information here:

Link hidden: Login to view

I'm sure some of our members can also enlighten you on this supplier. :)

Hope this helps!

I am the owner of Novatech Wholesale and I assure you that our customers are our top priority. If you have any questions, or if there is anything we can do to help you get started please let us know. We are here to answer any and all of your questions to the best of our ability. We have been in the wholesale/retail business online and offline for about 15 years so we have a lot of experience and advice that we hope will make your experience with us a complete success.

If you have any questions please use the following link to contact us, and someone will reply quickly.

Link hidden: Login to view

Prices look way too high to resell online

I can understand your concern about pricing, but let me point out a few things. There is not a wholesale company out there that will be the cheapest on all their products. Some of the products will be the cheapest and some will be higher than the competitors. We have 3 different types of products.

1. Brand New of the latest and greatest model. (these products will bring eyes to your site, but do not have much of a profit margin)
2. Class A Manufacturer Refurbished. (these are factory refurbished, include a warranty, and look like new, these have a really nice profit margin)
3. Brand New Liquidated items. (these are brand new, but they may be the model from a year or years ago, they don't have a lot of competition on eBay, Amazon etc and they have a great profit margin)

Only one company in the world can be the cheapest on any given product, but they will eventually sell out, or people will not want to buy from them for one reason or another. Price is definitely a big player in sales, but its not the only player.

Do you have any dropshipping fee or-minimums?

We do not charge drop ship fees on orders over $100, and a $4 drop ship fee on orders under $100. As your volume increases there is also an option to decrease the fee.

I find it hard to believe anyone is buying from Novatech and making money selling on eBay or anywhere. If anything, people are buying from Novatech for their own personal use.

I just looked at 10 items and everyone of them is cheaper on eBay. They had a brand new item listed for cheaper than a refurbished item of yours. then you charge $ to dropship.

I looked at a cell phone case for $14.03 and shipping is $17.10 plus a 4 dropship fee which puts the price well over $30.

What do i find on eBay for $19.95 free shipping? The same exact item.

Look what else i found on eBay when searching for an item:
Link hidden: Login to view

You are in there competing with your own customers.

Shipping charges are coming directly from UPS depending on package size, weight, zip code being shipped, there may be a rural surcharge and/or a residential delivery fee being added by UPS to the zip code you are trying to ship to.10 items is not very many products out of the 30k+ we carry.We had packages shipped yesterday for $6 and some change.

We also have products with free shipping and products with $9.99 flat rate shipping. The 9.99 flat rate shipping is exactly that, you could have one 9.99 item in your cart, or 50+ products that are marked with 9.99 flat rate and the shipping will still only be 9.99 (ex. if you have 3 items with free shipping, 7 with 9.99 flat rate, and 1 item with calculated shipping

The total shipping costs for that order would be 3 x free=free + 7 x 9.99 flat = 9.99 + 12.27 for the calculated one = 22.26 for 11 products being shipped.

Yes, we sell on eBay, But we have a big enough difference in the price we sell for on eBay vs the price in our wholesale site that you will be able to sell for less and still make a modest profit. We also only have about a 3rd of the products listed.

90% of the people here are looking fro dropshippers to sell to. Most will not be selling 11 products in one order on eBay. For a cell phone screen case to cost 17 bucks shipping, you should offer USPS for small items.

I am still searching Amazon and eBay and have yet to find one item that's not cheaper on those sites. Most are cheaper and offer free shipping. Basically your a discount store not even close to wholesale.

There are many reasons why we don't use USPS for most of our products, the top being the numerous times USPS "forgets" to scan packages when they are picked up or "forgets" to scan when they are delivered. If we are drop shipping we need to be able to prove the package was delivered, our marketplace sellers also need to be able to have reliable tracking for their customers, as the lack of scans can cause serious problems to your marketplace reputations. UPS/Fedex insures the first $100 for free, USPS does not.

You don't have to be the cheapest seller on the internet to make sales. If that was the case there would only be one company in the world for any one particular product.

Also, if you would like open a wholesale account vs a drop shipper account you would need to purchase $500 or more at a time shipped to your billing address, but there are no drop ship fees, and the prices are discounted.

No but you need to be somewhat competitive. No one is going to pay 50 for an item they can get for 20

You would be surprised, there are many factors that a customer would pay more, such as item location, bad history with other sellers, your customer service, availability, your presentation etc. A few years ago we had a consignment shop and a lady brought in a China set and she wanted $1200 for it, We researched it online and found several sellers selling the same set for $350. but the customer wanted us to list it anyway, It took 9 months but it sold for $1200. It only cost us $0.45 in listing fees to keep it on there for 9 months ($0.05 x 9), but the end profit was well worth it.

If you don't have any money invested in the inventory you can let it sit, it will sell. I don't think there is one product we have that you couldn't sell at least 1 a year of (at your $50 vs $20 pricing) and with 30k+ products that can add up to a lot of money.

I am picking some items and listing them. Hopefully i can make some sales. look me up on their rhoproducts

In December I was told I was losing my job in March. Yesterday, I was let go so I'm trying like heck to bring in a little money.

I am sorry to hear that. Hopefully this will help bring some extra income into your household. It does take dedication and time, I wish you all the best in your endeavors.

Hi Chris,

Sorry to hear about your current situation. I've just actually written a post inspired by your situation, have a read and maybe it will give you some marketing ideas. You may even like to discuss the option with Larry from NTW, he may be able to make some good suggestions for you.

Link hidden: Login to view

Good luck

If you're new to online sales, you might find this post helpful as well

Link hidden: Login to view

Cheers

As Marc mentioned, we are here to help. His posts have very strong valid points, so definitely worth the read.

We want all our customers to be successful, Our success relies upon your success. If you need to discuss strategies, marketing plans, pricing, shipping, customer service, selling policies or just the basics of getting started, please feel free to contact us anytime. We will listen closely to your needs and concerns to try and help you build a successful business.

I didn't work with them because i didn't find cheap items , but i can tell you that i talked with some of representatives and they was really kind and tried to help !

Hey, so far I am so happy with Novatech Wholesale. Their website is always updated. A lot of suppliers just never update their website and that's not good because we wouldn't know if they still have the items or not. I hope I will make more and more sales with them..

Yes them prices are so high you can't even mark up if they are buying wholesale they trying to sale you retail price. Beware shipping goes up with more in the cart on the same item instead of having if I buy 10 or a case I pay a flat shipping. Don't do it you can go to China and spend less with shipping over here. Then they selling on EBay themselves and not doing real good because the prices are to high to begin with. I don't I is how this got in Salehoo and who did the review but they need to do it over two thumbs Down people not stupid.

Good Company. The problem is the cost of shipping is high.

You guys would make more sales if you flat rate that shipping seriously it is over the top
and any buyer can see that who would pay $30 shipping $4 dropshipping fee for something that cost $21 that is one item don't add two the shipping goes up. I don't know how you all do business like that don't make no good sense. You will have lots of business if you do flat shipping drop the dropshipping fee period. I am already buying from you anyway and you are not a wholesaler you are a retailer with them crazy prices. I don't even know how you made it on Salehoo. That one thing would of cost me $55 to buy. Plus amazon fees probably another $5.34 so $60 and where do you suggest I mark it up too. $70 and nobody would pay that for that item. $21 was good. I know you all can't have that many customers you probably have a lot of inventory you can't push out being greedy. When you can make more by doing the right thing for the buyers drop all that shipping and dropshipping fees you probably do a lot better. I run an amazon group and I was going to mention this website after I seen the prices heck no. I will go to alibaba first even aliexpress it is cheaper.

I am 100% with you. You know any other site that makes money selling on Ebay.
That group you run on amazon?

I agree that the prices on Novatech are more like retail than wholesale and then when you add in the shipping fee your losing money trying to sell on Amazon. I spoke to one of the customer service reps on the phone about this and after a few questions he said he had other customers he had to get to, and so I let him go. I won't be using Novatech for sure now.

Ive taken alot of time creating an inventory for my website 50% of it is from novatechs inventory list.... i havent purchased anything yet..my site launches in january... i should have researched the prices .comparing other sites...novatechs prices are not at the wholesale level..my fault completely..for not researching....such a rookie maneuver....first of all..novatech customer service is top notch...since ive communicated with them.. But My problem is like most people im hearing...im sorry but their prices are retail prices not wholesale... i understand nobody can compete with walmart or ebay or amazon...but in this case their supposed wholesale prices .cant compete with walmart, ebay or amazons so called retail prices...bottom line is we are paying for drop shipping service.... within every novatech items pricing.im back to square one finding more suppliers... I am so lame...i thought once my novatech sellers account was verified id see actual wholesale pricing....again my fault....i listed with their ebay product manager..all my auctions have no pictures (gallery) in the ebay search results..another waste of time

Hi Japheth and welcome to the forum,

You have clearly identified a few areas where you have gone wrong, but the positive is that you have the ability to identify. If you can do that, then you also have the ability to learn from your errors in moving forward.

One thing that stands out to me from your post is that you may not yet have a good grasp on different pricing structures between dropshipping and actual wholesale, which are completely different. So you may find this interesting.

general/what-s-the-best-supply-resource-for-me-t15293.html

I would also suggest having a read of this as well, it might help you understand how pricing works on sites such as eBay

Link hidden: Login to view

They are a great company indeed but the prices on eBay won't fly. Perhaps you can try bundling some of the items together as a special holiday sale.

Klassy Gurl

It is fine.

Hi Elizabeth and welcome to the forum,

That's quite story and a shocking experience I'm sure, but thanks for sharing it. If it can save someone else from making the same mistake, then at least some good can come of it.

The lines between ethics of a supplier and a retailer have been getting very blurred from quite some time now, ever since online sales really started to take a foot hold. Now you will find some suppliers treat marketplaces like eBay as just another retail customer, all they see is the opportunity to make sales and they draw no distinction between the two.

Of course that just adds to the difficulty of making a dropshipping business difficult on mass platforms like eBay, but it's the way it is unfortunately. Online sales have changed the rules for everyone.

I don't understand. Since I am paid member of SaleHoo, why do I have to pay for membership with Novatech?

Hi Kalpesh and welcome to the forum,

Not all approved suppliers charge for access, but some do. Unfortunately, this is something we have no control over as the suppliers listed in our directory are all independent suppliers and set their own charges. Of course it's up to members if they choose to deal with suppliers who do have such charges or choose to deal with suppliers who don't

Cheers

Thank you Mark for your prompt response. I was expecting Novatech to respond to this. I don't mind paying membership fee for any supplier as long as they have substantial number of product and cheaper than ebay/amazon. I have noticed that Novatech doesn't have enough products and their price are higher than ebay/amazon.

No problems, Novatech don't have much interaction on the forum, but hopefully I was able to assist somewhat with your question. Regarding your other question, I've moved that to our Supplier Wanted category, support will service that for you there.

Cheers

I was looking through the wholesale directory looking for a dropship supplier, when I came across Novatech. They are offering a turnkey website that can be linked with e-bay and salehoo stores. Just wanted to know if anyone that is running a Novatech website, and are you making money? Would love to get the skinny, before I jump in.

Thanks

creynolds14 wrote:prices look way to high to resell online

They are way out in left field. If you change your selling price say cost plus 15% they auto update
it automatically puts it where they want it. If you want to take care of that issue with support
you get an email saying it will cost $200.00. Are you kidding me. They want to price it for you and in todays
world fat chance of getting that price. You can get it cheaper at WalMart, ebay, Amazon. These people are not
very good with customer service. Check out their locations 3000 Kennedy Way and 1901 Mineral court Suite F
Bakersfield Ca. and see if you can find out where34,000 plus merchandise comes out of.

they don't carry alot of product plus there list isn't complete no full describtion can't sell something that doesn't have a full dexscribtion of the product

If the prices are lower on amazon and Ebay then you should probably source from those sites instead. Just a thought.

novatech is looking for people to list product on websites but they don't have enough product
plus their description is misleading
i would have had buyers if the description was in full

shonuff832 wrote:Does anyone have any feedback on novatech wholesale. Any advice would be appreciated. Thanks in advance.

their customer service isn't great kinda cold shoulder they don't keep more than 10 cell phone and the phones don't have full description

I've also been researching NovaTech, I like the website which is easy to get around in and find what they have. The membership was free but if you want to use the ebay/Amazon lister then you pay a monthly fee to use it which does make it real easy to push products to ebay/amazon, sort through the products with a filter and you can add many listings with one click of a button as I pushed 33 products to ebay all at the same time. I've paid for a month to try it out for 30 days but I don't see too many sales if any because the prices are way too high. And I just found out that they are my competition on ebay as they sell there too. I doubt that I continue past 30 days. I would not recommend NovaTech until the prices come down as that is the only bad thing that I see about NovaTech.. Will report back in 30 days about my experience/sales.

this dropshipper prices to high

The prices on novatech are just like a lot of distributers out there and on this site, incredibly high for the reseller to compete on amazon or ebay. If you buy the pro subscriptions you'll find very few items that can be marked down enough to sell and the profit margin is laughable. You may catch the occasional buyer who hasn't researched the price comparisons between you and others. Don't fall for the comment way above about how to sell because think about it, if you let an item sit for a year and you've purchased a subscription for pro ebay and pro membership that is $90 a month for a year to sell one item. So you could spend $1080 to sell one item and I don't see anything on there that profits over a grand. They'll give you the line about their "thousands" of customers but if you do a good search around the net you'll see a lot of people that feel the same way about this site. It even caused a fraudulent takeover alert on ebay for me that shut down all but two of my listings that Larry helped me out with by resetting my account which I appreciated but in hindsight they took absolutely no responsibility for causing it in the first place. The hassle I had to go through with ebay about this afterward alone made this site not worth it. I wish I had researched it further before I purchased an account because this site is only there to profit itself not at all for sellers, that's why it is out there competing with all of it's thousands of customers. Be careful on salehoo and research all of these companies deep because if you sell on e-commerce there are quite a few that can't be used for amazon or ebay because amazon especially has the prices through the floor.

Hi Novatech

Your idea of keeping the product for a year only make sense if you don't charge monthly fees for listing your products else it is a scam.

Charging listing fees clearly tells us that you don't have enough trust in your prices and want to make money out of your customer on monthly subscriptions. Truth is, it is infact a way to fund your development expenses from customers.
Same products are listed at way lower prices as compared to auto listed products from your tool.
Also, what is stopping you to list your product at low prices at ebay and amazon. It will automatically not let other customers products not sell at all.

I recently subscribed to your website and it clearly gives me no confidence. Monthly subscription of your tool is scam. Its a way to fund your development charges of product which you guys are using to sell yourself. It is on no use to sellers like us.

Only reason re seller like us to go to wholesaler are to get good prices. Your prices are higher that retail.

Explain above comments if you can.

Hi All.

My experience with Nova Tech is like so many others on here. I uploaded 100 products to eBay for 30 days. 0 sales. little interest in the form of views. I was out eBay fees and the upload fees.

The only benefit was, I could use those expenses as a tax write off. Sorry Nova Tech. But the truth is the truth. I will not return.

Dale

creynolds14 wrote:Look what else i find on ebay when search for an item
Link hidden: Login to view

Your on there competing with your own customers.

WOW I was very close to signing up with them. Literally VERY CLOSE until I read this. I even spoke with the owner and though he was very very helpful an nice. I cant see myself using a company that competes with its own clients like that. Its definitely not right.

Guys to open a real business. I mean real business accounts with real suppliers takes a EIN number and sellers or business permit from your state. Then you would have to show capital or some sort of sales to different suppliers to approve you to sell there products. Real suppliers are strick to the point, that they want to see you follow there protocols and there MAP policy. How do you know Novatech wholesale is a joke? They never asked you for your sellers permit or EIN. If They actually sold it to you at dealer pricing then they need to report your business by taking your EIN number.

EIN IS FREE. Just go to irs.gov and sellers permit is free to, just go to your state. Guys do it right. I believe if you work with shady companies your reputation will be similar. Kind of like the friends you pick in life. Fyi this says alot about salehoo :)

I truly hope this helps some of you. As I had to work crazy for the first 2 years of my business went in loss but made it. Good things take time. Somthing to good to be true its excatly that.

novatechwholesale wrote:I can understand your concern about pricing, but let me point out a few things. There is not a wholesale company out there that will be the cheapest on all their products. Some of the products will be the cheapest and some will be higher than the competitors. We have 3 different types of products.

1. Brand New of the latest and greatest model. (these products will bring eyes to your site, but do not have much of a profit margin)
2. Class A Manufacturer Refurbished. (these are factory refurbished, include a warranty, and look like new, these have a really nice profit margin)
3. Brand New Liquidated items. (these are brand new, but they may be the model from a year or years ago, they don't have a lot of competition on eBay, Amazon etc and they have a great profit margin)

Only one company in the world can be the cheapest on any given product, but they will eventually sell out, or people will not want to buy from them for one reason or another. Price is definitely a big player in sales, but its not the only player.

NO CHANCES AT ALL ON AMAZON!!!!

creynolds14 wrote:No but you need to be somewhat competitive. No one is going to pay 50 for an item they can get for 20

OR 20 FOR AN ITEM SELLING AT 3.99

DONT BOTHER JUST A WASTE OF TIME AND MONEY

shonuff832 wrote:Does anyone have any feedback on novatech wholesale. Any advice would be appreciated. Thanks in advance.

I saw your feedback with Novatech wholesales. My advice is good luck. I looked into them and they have poor customer service and there prices are to high to resell. If you have a platform like Ebay, Amazon or others that charge a fee, then Novatech offers a 15% markup fee as a fail safe, but to get the best deals you have to pay $40 a month and your product with the 15% M-U will be the highest priced with competition, which means harder to sell and harder to cover that $40 overhead. I called Support team and the Sales team ( all the same guy) then called the Supervisor who is right next to the sales and support guy to report the other guys behavior, His customer service was a little better, but not enough to attach my company with them. They are really going to have to revamp their company if I was to go with them.

creynolds14 wrote:I find it hard to believe anyone is buying from novatech and making money selling on ebay or anywhere. IF anything people are buying from novatech for their own personal use.

I just looked at 10 items and everyone of them is cheaper on ebay. They had a brand new item listed for cheaper then a refurbished item of yours.
Then you charge $ to dropship

I looked at a cell phone case for $14.03 and shipping is $17.10 plus a 4 dropship fee which puts the price well over $30

What do i find on ebay for $19.95 free shipping the same exact item

I found the same exact thing. Im glad you called them out on it.
I didn't think about the competing against each other but it makes sense.

creynolds14 wrote:90% of the people here are looking fro dropshippers to sell to. Most will not be selling 11 products in one order on ebay. For a cell phone screen case to cost 17 bux shipping, you should offer usps for small items.

I am still searching amazon and ebay and have yet to find one item thats not cheaper on those sites. Most are cheaper and offer free shipping. BAsically your a discount store not even close to wholesale

I can literally buy a product on ebay with free shipping and resell it and make better profits with the prices Novatech offers and make better profits

novatechwholesale wrote:There are many reasons why we don't use USPS for most of our products, the top being the numerous times USPS "forgets" to scan packages when they are picked up or "forgets" to scan when they are delivered. If we are drop shipping we need to be able to prove the package was delivered, our marketplace sellers also need to be able to have reliable tracking for their customers, as the lack of scans can cause serious problems to your marketplace reputations. UPS/Fedex insures the first $100 for free, USPS does not.

You don't have to be the cheapest seller on the internet to make sales. If that was the case there would only be one company in the world for any one particular product.

You don't have the be the cheapest, but you do have to be competitive. I shipped USPS, UPS and FedEx and here's my experience
USPS is on time and dependable with poor slow resolutions with, UPS is terrible with delivery and FedEx is cheaper with bigger products, but break stuff easily, but they have quick refund policy
The higher your product price, the harder it is to sell. This makes product sit on the shelf for longer and when your paying a $40 a month fee to get your prices and product is sitting on the shelf, then your loosing money, not making money.
I agree, I chose to stay away from your company because I could not find a profit margin unless a charged my customers the highest prices on ebay. I can buy the cheaper offers on ebay and resale them for the prices you suggest and make better profits without your $4o pro plan a month

novatechwholesale wrote:You would be surprised, there are many factors that a customer would pay more, such as item location, bad history with other sellers, your customer service, availability, your presentation etc. A few years ago we had a consignment shop and a lady brought in a china set and she wanted $1200 for it, We researched it online and found several sellers selling the same set for $350. but the customer wanted us to list it anyway, It took 9 months but it sold for $1200. It only cost us $0.45 in listing fees to keep it on there for 9 months ($0.05 x 9), but the end profit was well worth it.

If you don't have any money invested in the inventory you can let it sit, it will sell. I don't think there is one product we have that you couldn't sell at least 1 a year of (at your $50 vs $20 pricing) and with 30k+ products that can add up to a lot of money.

Your right, there are many factors, but you don't offer any that others don't offer and some offer better. Location has little to do with it unless your shipping from another country and sellers history is not something you offer. As a matter a fact, a persons good selling history is your benefit and not something you offer, so it should a charge that we offer you to sell your product. I already have powerseller status, good history and customer service and I can buy product on ebay cheaper and resell for you suggested price and make better profits.
You don't take in to fact when you say that you don't have money to invest and it sits on the shelf, it will eventually sell, and of course your right in that respect, but not before your monthly fees to get the price and ebay fees to own the store don't eat up any profits that you would of made. If I put 10 of your suggest products on my page and all take 3 months to sell because of the highest prices. then I would have paid $40 x 3= $120 for your fees not to mention the fees for Ebay and mine is $59.95 a month x 3 = $179.85 for a grand total of $299.85 for 3 months
Now if I sold items at 50 instead of 20 as you say. I would have to sell those 10 items just to break even. You make money, Ebay makes money and shipping makes money, but I dont. In 9 months like your story, I would have to sell that china at $1200 because it would cost me $899.55 just for that item to sit on the shelf for 9 months. You would actually make more money selling that for $350 in one month. Your not taking all the factors in to play. Inventory sitting on the shelf is not free as you claim.

creynolds14 wrote:I am picking some items and listing them. Hopefully i can make some sales. look me up on their rhoproducts

Let me know how that goes.

creynolds14 wrote:In december i was told i was losing my job in march. Yesterday i was let go. So im trying like heck to bring in a little money

Im sorry to hear about your sitituation and hope that this post comes with good news. SaleHoo is an awesome company, but Im leary about Novatatech

novatechwholesale wrote:As Marc mentioned, we are here to help. His posts have very strong valid points, so definitely worth the read.

We want all our customers to be successful, Our success relies upon your success. If you need to discuss strategies, marketing plans, pricing, shipping, customer service, selling policies or just the basics of getting started, please feel free to contact us anytime. We will listen closely to your needs and concerns to try and help you build a successful business.

I didn't get good customer service from you. As a matter a fact, your support team (1 guy) and your Sales Team ( same guy) said if i had any other questions, while Im asking question, to email. You didn't listen to my concerns, hung up on me, interrupted me showing me that you didn't listen closely and it was your customer service that made my mind up. I called 3 times with questions getting the same guy no matter what department I went to and then your supervisor is sitting in the same room when I ask to speak to a supervisor and then was given 888-845-2467 ext. 701 didnt offer much more hope to my concerns. Just pretty much confirmed what I was thinking.
You have to really jump through a whole lot of hoops at extremely high prices to be lucky to scrape any profits from your company. My questions where finally answered and I think your a terrible company who uses hard working peoples platforms to make your profit and cover your overhead. Your success is fine as you have your own Ebay store and Im sure its not the only one, but from what I see is that you can also offer at just about the same price as you would sell the items to your drop-shippers without the ebay fees and store prices. Its a win win situation for you, but a fine margin at best for your customers.

admom2012 wrote:You guys would make more sales if you flat rate that shipping seriously it is over the top
and any buyer can see that who would pay $30 shipping $4 dropshipping fee for something that cost $21 that is one item don't add two the shipping goes up. I don't know how you all do business like that don't make no good sense. You will have lots of business if you do flat shipping drop the dropshipping fee period. I am already buying from you anyway and you are not a wholesaler you are a retailer with them crazy prices. I don't even know how you made it on Salehoo. That one thing would of cost me $55 to buy. Plus amazon fees probably another $5.34 so $60 and where do you suggest I mark it up too. $70 and nobody would pay that for that item. $21 was good. I know you all can't have that many customers you probably have a lot of inventory you can't push out being greedy. When you can make more by doing the right thing for the buyers drop all that shipping and dropshipping fees you probably do a lot better. I run an amazon group and I was going to mention this website after I seen the prices heck no. I will go to alibaba first even aliexpress it is cheaper.

Im with you here

jim6221 wrote:I agree that the prices on Novatech are more like retail than wholesale and then when you add in the shipping fee your losing money trying to sell on Amazon. I spoke to one of the customer service reps on the phone about this and after a few questions he said he had other customers he had to get to, and so I let him go. I won't be using Novatech for sure now.

I got the same result and Yet they say they are willing to help. I sure hope salehoo reads all these from people because salehoo is awesome but novatech.. is Boo

Yes Joseph, I can assure you that we carefully monitor all posts from members. If you or anyone feel you have an actionable complaint against any supplier, then please forward your compliant in full detail to Link hidden: Login to view or alternatively, just PM me the details and I can forward on your behalf.

One of the support consultants will then follow up and work with both you and the supplier the resolve the situation to your full satisfaction, NOT the satisfaction of the supplier.

acharya.kalpesh wrote:I don't understand. Since I am paid member of SaleHoo, why do I have to pay for membership with Novatech?

This is because SaleHoo only helps you connect with companies that have passed their inspection. Noatech is a completely different company with a whole set of rules that differ from SaleHoo.

papalms wrote:I was looking through the wholesale directory looking for a dropship supplier, when I came across Novatech. They are offering a turnkey website that can be linked with e-bay and salehoo stores. Just wanted to know if anyone that is running a Novatech website, and are you making money? Would love to get the skinny, before I jump in.

Thanks

I would stay away from Novatech

fudjj wrote:Yes Joseph, I can assure you that we carefully monitor all posts from members. If you or anyone feel you have an actionable complaint against any supplier, then please forward your compliant in full detail to Link hidden: Login to view or alternatively, just PM me the details and I can forward on your behalf.

One of the support consultants will then follow up and work with both you and the supplier the resolve the situation to your full satisfaction, NOT the satisfaction of the supplier.

Mark you have been awesome and I don't want Novatech to have any bearing on Salehoo, but I went through that whole list of Drop-Shippers that you sent me. I ran into road block after road block. Some I had to invest before I could see what I'm getting into. Some I had to download a program to get supplies list and then when I did I got retail prices. Then came Novatech, who on the surface seems good until you start doing all the math. I will not use this company and want to make sure that others don't get suckered in to them. I was smart enough and not trusting enough to be fooled by their program. I can sure share with you over and over, but there is enough of the same complaints to see what type of company they are. I trust you and your company, but you can endorse them if you wish but I can see that for the most part, I can validate almost all of these complaints about this company as true from my experience.

jispers1 wrote:

fudjj wrote:Yes Joseph, I can assure you that we carefully monitor all posts from members. If you or anyone feel you have an actionable complaint against any supplier, then please forward your compliant in full detail to Link hidden: Login to view or alternatively, just PM me the details and I can forward on your behalf.

One of the support consultants will then follow up and work with both you and the supplier the resolve the situation to your full satisfaction, NOT the satisfaction of the supplier.

Mark you have been awesome and I don't want Novatech to have any bearing on Salehoo, but I went through that whole list of Drop-Shippers that you sent me. I ran into road block after road block. Some I had to invest before I could see what I'm getting into. Some I had to download a program to get supplies list and then when I did I got retail prices. Then came Novatech, who on the surface seems good until you start doing all the math. I will not use this company and want to make sure that others don't get suckered in to them. I was smart enough and not trusting enough to be fooled by their program. I can sure share with you over and over, but there is enough of the same complaints to see what type of company they are. I trust you and your company, but you can endorse them if you wish but I can see that for the most part, I can validate almost all of these complaints about this company as true from my experience.

This is another report from ripoff.com something

THIS IS NOT A REAL WHOLESALER. THEY WILL CHARGE YOU MONEY TO BUILD A WEBSITE THAT NEVER HAPPENS AND THEY WILL TALK TO YOU ON THE PHONE AND BE ALL NICE AND THEN ONCE THEY GET YOUR MONEY IT'S A DIFFERENT SITUATION. DON'T BE FOOLED. THE OWNER, LARRY COLLINS, IS NOT A REAL WHOLESALER NOR DOES HE BUY PRODUCTS FROM ACTUAL MANUFACTURERS. HE IS A FAKE WHOLESALE . I ALREADY NOTIFED MY CREDIT CARD COMPANY. HE IS ALSO LISTED ON OTHER SITES AND APPARENTLY HAS FOOLED THEM AS WELL INTO BELIEVING HE IS A LEGIT WHOLESALER. STAY AWAY FROM HIM AND DO NOT GIVE HIM A PENNY.

They have gotten other reviews from other sites so maybe they are happy with them but I wont deal with them in the slightest.

Hi Joseph,

That's why we encourage supplier feedback from members, it allows everyone to share their own experience and then gives everyone else a change to review. When SaleHoo approves a supplier they have to undergo a verification process to ensure they are a safe supplier for the SaleHoo community to deal.

It's important to understand that SaleHoo doesn't base their approval on anything like product prices or customer service, two areas that seem to get the most negative feedback from members. Those sorts of things are always subjective and is why we leave those decisions up to the members to form their own decisions and make their own choices.

So we don't in essence actually endorse any supplier, we approve them on the basis that they are a safe trading partner to deal with. The rest we leave up to individual members to decide. If someone is unhappy with prices, customer service or things of that nature with any supplier, the first bit of advice I would give is to look at other suppliers. Of course members have to be happy with the supplier they are dealing with, we would never encourage anyone to deal with a supplier that they aren't happy with.

Been a long time since I posted to SaleHoo. Hey Fudjj!

One thing a new seller has to realize is they are competing with big money on eBay and the power of volume.

Just as an example, major food chains are happy if they clear 2% from their shelf items. Some items they make more, like the items you see on the clip strips hanging along the shelves. After all their costs, that's all they make but they do a million in sales per week which turns that 2% into 20,000 or about a million per year per store.

That's what eBay is now regarding popular items. You can still find a deal here or there with these drop shippers but it may or may not be worth your time. When Artsnow was popular and buyers were willing to wait two weeks for their items, one could make a thousand+ per month simply dropshipping watches with custom pictures on the watch faces.

There are still ways to make money on ebay but not with brand items. One has to sell the peripherals or buy locally cheap or find a closeout item that still has selling power.

Hey Planes, welcome back .... has been a while indeed :)

Good to have your experience back on the forum for others to learn from.

This is Larry Collins the owner of Novatech Wholesale, I see that this thread has has a lot of comments since I was last on here.

I realize that some of you may feel that drop shipping is a scam, or that because the prices aren't half of what you see it on eBay or Amazon for then nobody can make any money. That just isn't true, we wouldn't still be here and sending out hundreds of orders daily for our members if it were.

Operating an eCommerce business (regardless of where you sell) requires a lot of dedication, creativity and work. The re sellers that know this are all successful to one degree or another. You can't just pop up on a website or marketplace and expect to start making big money right from the start. You have to have a plan that separates you from other re-sellers.

Where are you going to find any company that drop ships all their products and have them priced way below what you will find them on ebay and amazon for just so you can make a bunch of money? You aren't! And if you do, then you probably have an exclusive deal and do millions with them a year.

eBay, Amazon and most marketplace style sites make wholesale the new retail. So you have to be creative, offer your customers rewards for buying products, rewards for promoting your site, have a loss leader to drive traffic, push accessories to customers that purchase devices or loss leaders. Offer bundles that no one else offers etc. Offer tech support, offer extended warranties and so on. There are so many things you can do to stand your self out.

You aren't going to make a bunch of money by coming to a drop shipper to sell all the hottest, latest devices. That market is flourished, even the big chains aren't making money doing this, the manufacturers have the margins too tight. Those items drive traffic, thats it. The money is to be made in last year models (liquidations and closeouts), refurbished items, new open box items, and just plain old not so hot items. Maybe even products you never even knew existed.

Our website is full of all types of products mentioned above, if you really want to be profitable with Novatech Wholesale send us an email or call us and we will be happy to point you in the right direction and give you tips and advice that will help you if you are willing to put in the effort as well. Our website is free to join, we don't charge any drop ship fees. We offer tools to make everything a lot easier, but they are completely optional.

Novatech is offering a turnkey pro website that can be linked with eBay, Amazon, etc. I am interested to find out from anyone that is making a some profit or provide some insight regarding pros/cons and their experience dealing with them.

Hi Daniel and welcome to the forum,

You'll find a very full and frank discussion regarding Novatech from members and the supplier themselves right here in this thread. What I can tell you apart from what is written is that Novatech have been and remain and well trusted supplier within our community.

Hello,

I'd like to know if Larry Collins can help me to get a coherent answer to my questions about the Auto Pricing download file from his website.

I signed up with an account and purchased the Multiverse Pro Package because I was told that the Multiverse Pro Package is the only way to get the Premium Auto Pricing CSV file.

I downloaded that file and began to try to decipher it using the description located here: Link hidden: Login to view. After discovering some discrepancies and items I was unable to understand, I decided to ask about them by writing to Customer Service.

I started to receive incoherent replies from them that never addressed the issues that I pointed out and attempted to answer a question that I never asked. The person that replied did not seem to have a comprehension of the points I outlined and most of what he said did not make sense.

I tried to work with the person on the other end of the emails, but his failure to read everything I wrote and his inability to recognize what I wanted to be explained, caused me even more confusion.

From there, I requested from that person, that I be allowed to work with another Customer Service representative. He then sent me this email address to contact as an alternate service representative: Link hidden: Login to view. I wrote to them and requested help for the same items that were in my original email. I received a reply back, but guess who the reply was from? You guessed it. The reply was from the same person that I had been working with the whole time.

Also, it was not just the one email that I had problems with. I had other occurrences with that same person, where his answer to my question was false one time and totally senseless on other occasions.

I would be very grateful If Larry Collins could help to resolve these issues and get me the answers I need to finish getting my website up and running. I spent weeks on loading and organizing Novatech's inventory on my website. I now need to get the pricing loaded, but I can't due to a lack of information from Novatech's support service.

Thanks,
Tony

Hi Tony,

I'll pass this through to support first thing on Monday morning US time for follow up on your behalf. It will help if you can PM a list of the questions you have that aren't getting answered to your satisfaction as well and any support ticket numbers you have from Novatech support.

Cheers

This is Larry. I am sorry to hear that you were unable to get a clear answer to your question. From your post I am not completely clear what your question is, but I am assuming it is related to the field descriptions inside the file. Here is a list of the fields in the file, and an explanation of each field.

sku
This is our unique product identifier for our products

website selling price free shipping
If you are selling on a website where you are not being charged fees to list, then this is the pricing column you will want to use if you want to offer your customers free shipping as shipping has already been calculated and added to the price

website selling price paid shipping
This column is similar to the one above, the only difference is the shipping costs are not added to the price, so this is the column you will want to use if you want to charge shipping cost separately to your customer

estimated shipping costs
This is the shipping cost for the item. It is no longer an estimate, it is the actual shipping cost you will pay.

free member cost
This is if you didn't have a subscription, this is how much you will pay for an item, We would remove it, but we do not want to change the formatting of the file and break our customers file mapping. Alternatively you can use this if you want to make a little more profit per sale, but your sale price will be higher.

basic member cost
the same as above on this one

pro member cost
As a subscriber to the file, this is your cost and the price you will pay for the product.

free member marketplace pricing free shipping
This file is the price you want to use for your marketplace pricing if you want to make more profit per sale as it adds an addition 12% to the price vs Pro Member pricing, it also adds an additional 18% to the selling price which will generally cover marketplace and payment fees.

basic member marketplace pricing free shipping
This file is the price you want to use for your marketplace pricing if you want to make more profit per sale as it adds an addition 5% to the price vs Pro Member pricing, it also adds an additional 18% to the selling price which will generally cover marketplace and payment fees.

pro member marketplace pricing free shipping
This file is the price you want to use for your marketplace pricing if you want to offer your customers the lowest price, it adds an additional 18% to the price which will generally cover marketplace and payment fees.

Larry,

Thanks for your detailed list of column descriptions for the Auto Pricing file. It is very helpful.

Is it possible to work with another customer service representative other than the person that I have been communicating with? That person seems to pop up whether I write to support, customer service or sales.

Thanks,
Tony

Any of us that ends up answering your messages should be able to help you with your questions. I usually don't work in the customer service side of things too much anymore as I spend most of my time handling the administrative duties and working to make our site better and better. But if you have a problem that you don't feel like you are getting an answer to, you can either put my name in the subject line of your email to Link hidden: Login to view, or if someone else is unable to answer your question you can request that they review the question with me.

They are not a wholesaler. Their price is too expensive compared to other stores. I did comparison, and omg their prices are too way high. You cannot beat other retailers on Amazon and eBay. Don't waste your time. Find another supplier.

Hi Jeselyn,

This was Novatech's response with regards to their prices:

I can understand your concern about pricing, but let me point out a few things. There is not a wholesale company out there that will be the cheapest on all their products. Some of the products will be the cheapest and some will be higher than the competitors. We have 3 different types of products.

1. Brand New of the latest and greatest model. (these products will bring eyes to your site, but do not have much of a profit margin)
2. Class A Manufacturer Refurbished. (these are factory refurbished, include a warranty, and look like new, these have a really nice profit margin)
3. Brand New Liquidated items. (these are brand new, but they may be the model from a year or years ago, they don't have a lot of competition on eBay, Amazon etc and they have a great profit margin)

Only one company in the world can be the cheapest on any given product, but they will eventually sell out, or people will not want to buy from them for one reason or another. Price is definitely a big player in sales, but its not the only player.

If you're selling on eBay and/or Amazon, know that they have an extremely competitive marketplace specially that wholesalers are selling on these platforms as well. I suggest checking out alternative selling sites to stay on top of the game. The suggestions here might help: Link hidden: Login to view

I have never been able to make a sale off any Novatech Wholesale products.

12 yrs of review and not a single post saying, 'I made money.'