I have read many reviews and all stating the same thing, SaleHoo customer service is impeccable in which I agree 100%. However, as far as the bottom line, I haven't read of anyone's success story. I have yet to find value in any of these so-called suppliers. 1) They don't reply 2) When they do reply, it is not exactly what I would call timely 3) Most important, they don't have products with margins. I can find the same products on Amazon or another marketplace, cheaper. However, this is my experience but it doesn't mean others aren't having success which is why I am reaching out to the community to share their experiences. Maybe, I can get a pointer or two as it could be my approach.