Doba is a sourcing directory and online store integration, specializing in dropshipping. But if you’ve come here, we imagine your main question is, does it live up to the hype? We decided to find out and keep you from risking the time and money involved in discovering for yourself. Most importantly, we looked at what customers are saying about Doba. Here's what we found…
Doba acts as a middleman, connecting dropshipping suppliers with aspiring retailers (that’s you). It also provides you with the technology to list and sell items on a range of eCommerce platforms.
When you want to sell goods online, but you don’t want a household - or a warehouse - full of packages that need to be shipped out, dropshipping may be a great solution for you. However, with dropshipping, a major difficulty is trying to find trustworthy dropshippers with profitable goods to sell.
This is where sites like Doba come in. Doba claims to have an impressive selection of products to choose from, all of which you can import into your online store. Of course, there are many other features to consider to understand whether Doba is right for you.
In this review, you’ll find:
Find products, build inventories, and add product information to your selling platform.
On Doba, you’ll most likely start by finding products and suppliers. You’ll then be able to build your own inventory lists, export product data, keep track of the orders you’ve received and add more products to sell when you’re ready.
There are 3 different ways to browse potential products and suppliers on the new Doba site:
On the dashboard of the ’search products’ tab, hot products and top selections are displayed to give you some inspiration. There’s also the option to view new arrivals, or products which offer free shipping, among other categories.
You can view a list of suppliers in the ‘find suppliers’ tab and order the supplier list based on available item count, fulfillment rate, average order processing time and more. You can click into each supplier to learn more about them.
And, probably the most useful option, you can view Doba’s product catalog in the ‘search products’ tab and by selecting which category of products you are interested in.
The left-hand sidebar allows you to type in the search term directly, or filter products by category, supplier, supplier location, shipping times, price range and/or minimum order quantity.
You can then prioritize what comes first in the results from the dropdown box next to “sort by.” This gives you a lot of options to further customize your search and find what you’re looking for with ease.
Something else Doba allows you to do is build your own inventory list of products that are of interest to you. Think of your inventory list as similar to a ‘wishlist.’ It’s easy to add products to the list by selecting the ‘add to inventory’ button under relevant products.
This provides a useful way to store, revisit and manage products you might be interested in dropshipping.
I’ve created an example inventory list for you to see, with a small selection of [phone products]:
You can then upload the inventories to your online store later on.
Doba allows you to export product information from your inventory list into a zip file so you can access it offline, or add it to a spreadsheet. It’s easy to do this by selecting each product you want to download individually. Otherwise, you can check ‘select all’ and then download a zip file containing information about all the products in your inventory list. The download button is easy to locate to the far right of each product on your list, or when you multi-select products you can find the ‘download all’ button at the top of the list.
If you export the data to a spreadsheet, you can compare information in the columns easily, which may be useful if you are deciding which product to go with out of a range of similar ones provided by different suppliers.
There are also a lot of third-party formats you can export your product data to, so that you can easily upload product information to sites such as Amazon or Shopify to expand your business opportunities.
There’s also an area for keeping track of the details of your orders, including the order status, dates, suppliers, buyers, locations and amounts.
Doba is easy to use, and has useful features, but it’s not the lowest-cost option and there are other tools that offer more features for a better price. Further, there are a number of unhappy reviews found online.
We’ve broken down the main pros and cons here:
Doba has worked to make it’s new platform user-friendly. There are a variety of methods for discovering products and filtering search results. It doesn’t matter whether you’re looking for general suppliers or specific products, you can filter the searches to suit your requirements.
When you go away and come back, you haven’t lost your organized lists of products. They’re easy to review at a glance, or export for further use.
Taking product details and manually adding them to your listings can be time-consuming. That’s why this integration is so useful, bridging the gap and making the product listing process faster for you.
With all this being said, these features and more are typically found in the offerings of other dropshipping platforms, usually at lower membership fees.
At the time of this review, a Doba membership will cost you $24.99 per month with limited features, or $49.99 per month with full access, so it’s certainly one of the more expensive options out there. Another option is to select quarterly or annual plans, but these involve decent upfront investments.
Additionally, most products on Doba have an additional ‘dropshipping fee’ and shipping fees.
The site does not have a clear refund or money back policy if you are unhappy with the performance of the platform.
There are unclear returns processes outlined on Doba’s site and many suppliers who do accept returns appear to charge a restocking fee that can be up to 20% of the price.
In order to gather the most accurate data about Doba, we went straight to the source to discover what customers are saying about it.
We found that feedback was generally negative.
So what exactly are these customers saying? The findings are covered for you in the next section.
We had a look at some of the major review sites to see what customers think about Doba. The company has a 2.8 rating on Trustpilot and on the Better Business Bureau they have a 1.18 rating.
After reviewing the customer opinions found on various forums and online communities, we’ve extracted what we believe to be the general opinions held about Doba.
A customer in their Trustpilot review said “Doba is a site with tons of suppliers, so it's the suppliers that are setting the prices for products. The suppliers’ prices are not much better than eBay or Amazon.”
Bernard says in his SiteJabber review, “You will never get out without regretting your money and time. All their items are on sale on eBay or Amazon. You will never sell even 1 item because you can't list it at a competitive price.
“90% of the "wholesale" prices on Doba are exactly the same or higher than the retailing prices on Amazon. The remaining 10% of the products are just slightly lower than the going prices on Amazon. If you consider Amazon's fees including the dropshipping fee on Doba, you'll notice you're losing a lot of money, fast,” Michael said in his Trustpilot review. “Find a real dropship wholesaler with real wholesaling prices.”
Brad said, “Their Wholesale prices are too high, not competitive,” in his SiteJabber review. “Don’t use Doba! SaleHoo might be better.”
Another example is a comment on the Warrior Forum: “I tried Doba last year and there was no margin for profit there.”
Finally, people on Doba's Facebook page have left similar comments:
There were a variety of complaints about Doba’s customer service found on various forums.
Here’s an example, once again on Facebook, where Chantale is complaining on Doba’s company page that she’s had trouble:
People complain on Facebook; it’s unavoidable. Any business will face this occasionally. The concerning thing is that the comment has not been responded to by a Doba representative. That, paired with all the other comments we identified, pieces together a bigger picture.
Update: Further examples of this have since appeared in the comments below this post. For example, this comment from Sharon, “...their customer service is horrible. I was supposed to receive an orientation phone call as part of my account subscription and never did. Then they charged me for a full subscription 1 day before my supposedly 'free' trial was supposed to end. When I contacted them about the early charge, they refused to reverse it and the rep gave me a FAKE email address to get in touch with the management team.”
Alex, in his Trustpilot review said, “I’m extremely displeased with the assistance I couldn't receive from doba.com ! I have been trying to reach them for a week.”
Another disgruntled customer, Bertrand, said, “There is no customer service. Nobody returns your emails or calls,” in his SiteJabber review.
Jannette echoed this in her SiteJabber review, saying, “Have sent emails and live chat messages 15 times, no answer to either one. There is no support or contact phone number listed.”
This is quite disappointing to see, because customer service can be so vital to running a smooth online store and knowing that support is never far away if you run into any issues. You may like to check out what SaleHoo customers have been saying about them.
Firstly, we have the “do not sign up for their free trial, they will charge your card without telling you before the trial is over” complaint from Jason, on his Trustpilot review.
This was supported by many other customers who have written below about being charged before the trial period was over.
In his SiteJabber review, Betrand said, “I signed up for the free trial for the $29 plan. The next day I could not log in. I tried to change my password over 10 times and did not get the email to reset the password. I emailed them over four times but no response from them. The following month, I get a bill from my credit card company for $69.99 which I did not sign up for.”
Tarziz said, “After the trial you cannot log back in your account to cancel the trials and stop them to reach your credit card” in his Trustpilot review.
Because Doba doesn’t offer any sort of money back guarantee, it may be difficult to recover billing charges that occur.
A customer on Trustpilot mentioned that, “A supplier updated their stock of a product at midnight to QTY of 112. I had placed orders for dropship of 60. By the morning at exactly 6am the product was gone with no avail QTY. I took a screenshot of this. So the supplier QTY is not truly real-time.”
“I paid for their service by the month, placed 15 orders after selling the products on eBay. These orders were never shipped and resulted in negative feedback from buyers due to their scam site,” Jannette said in her review. “I have lost 3785.26 out of my pocket for orders placed through DOBA that were never shipped.”
Doga said in their SiteJabber review, “I tried ordering this item for days, everytime it said "transaction failed" and cancelled but proceeded to withdraw funds from my bank account anyway! When I asked to get my 400.80$ back because my item was never shipped, they never replied to anything!”
We also found a full length independent review from a customer who has been using Doba for a year to give you an insider view on their experience.
Related: How to Make Money Dropshipping on eBay (the Smart Way)
Doba is probably best for you if you’re someone who is experienced at dropshipping but time-poor.
If you don’t have a lot of confidence or experience with dropshipping, launching straight into using a company with a high membership fee and prices that can’t compete in major marketplaces is quite a risk.
In saying that, Doba’s strengths are in its usability and the ease of exporting product information. If you’re confident that you could make enough from these products to make a decent profit, then Doba might be a viable option for you to consider.
You may even feel like you still need a bit more information about dropshipping in general to clarify your needs.
You have a couple of good options from here: You can decide to tackle Doba and try your luck at making a profit with the site, or you can look for an alternative dropshipping tool.
If you decide to go ahead and try Doba, then you’ll need to be diligent about hunting for products with a profit margin that will be worth your time. This is something that needs to be done with any site, but as some products can be found cheaper on Amazon and eBay than they can on Doba, you’ll have to be extra careful with your filtering.
Although the price is steeper than other tools, given the information we have provided you with, you may judge it to be worth it.
If you decide that Doba doesn’t sound like it’s for you, you can start doing your research to compare other dropshipping tools online.
We would certainly recommend reading their reviews to see what their actual customers are saying, as they can often paint a better picture than anyone else could. You can read SaleHoo reviews or any other dropshipping suppliers' reviews online to see what people are saying and you’ll surely be able to determine the best option for you.
Look out for alternatives that have a lower membership fee, for example, but that don’t skimp on customer service or profit margins.
When you invest your time, money, and online reputation in dropshipping, you’re putting a lot of your credibility and reputation into the hands of the dropshipper suppliers. The main issues revolve around receiving orders when suppliers have run out of stock, or the smaller profit margins compared to buying in bulk upfront. You can read more about the pros and cons of dropshipping here to get a bigger picture.
An alternative, if you’re the kind of person who would like more control over the overall process and the opportunity to sell at higher profit margins, is to look into wholesale selling by finding suppliers through a directory tool such as SaleHoo Directory. If you’re thinking about Doba vs SaleHoo, you can find a comprehensive breakdown here.
If you have any questions about Doba, SaleHoo or dropshipping in general, we welcome you to reach out to our expert eCommerce team at any time, 24/7.
Comments (245)
Mo on 22:52 25 Sep
Doba is shit - paid $690 for the package and paid subscriptions on Amazon, eBay, Sears. Wasted a shit load of money on this only to find Doba's prices are complete shit - you can purchase products on Amazon cheaper than you can on Doba. When somehow you do sell on Doba, more often you find the products they have listed are incorrectly listed in stock, so you have to cancel order, damage company reputation. customer service is shit. DO NOT sign up - it's not worth the trouble.Gricel on 22:33 5 Oct
Thank you for all the comments, you just saved me, not only money but aggravation too.George on 15:59 12 Oct
Doba is a scam - I signed up and paid the annual membership and posted almost 50 items on eBay and haven't sold anything. The prices Doba charges for their products after you pay eBay's insertion fee, selling fee, paypal fee, dropshipper fee there is no profit to be made, you are working for them. All the items Doba has listed for sell all the other people who were suckered into this are selling the same items as cheap as they can on eBay. Now they offered to setup my own website to push their products, the cheapest web site setup fee is $895.00. They must be smoking some good stuff...Tony on 13:46 2 Nov
I can't thank for to everyone who have taken his/her time to write in here. I want you to know your contribution is fortunate to those like you and me who try so hard with entrepreneur spirit. I was looking in to sign up and even called the Doba telephone line to schedule an online introduction to their services, then I went to the beautiful wonder of Google and started to do my research and found these valuable comments. Again thanks to all of you for your contributions, they are priceless. These really are eye openers and we should do our home work before we jump on this. I almost bit the bullet and thanks to you guys I did not. I am going to continue and won't give it but sometimes I think is maybe better to get a $1000 on a credit card and do things littler by litter. You buy you ship and make your brand slowly but surely, there will always be something to sell out there. Never give up.Tony Perez on 13:47 2 Nov
Your website is great and is a great source for entrepreneurs like me and others. Thanks!!!Gyncenvigerry on 18:52 29 Nov
Thanks for one's marvelous posting! I seriously enjoyed reading it, you may be a great author.I will remember to bookmark your blog and will come back in the foreseeable future. I want to encourage you to definitely continue your great job, have a nice evening!Maurice on 19:54 11 Dec
Two months ago I bought a 10,000 product package from Doba and MaxEbiz charged me $2,000.00 for equipment and webpage design. I have not turned a profit since then. They suggest selling on Ebay and Amazon. It is not working out very well at all. Right now I'm paying for the equipment, leasing, and other charges. I am TOTALLY screwed because I signed contracts that sounded so good I just went along for the ride. Now I'm paying dearly without making any money. I will have to payoff the 2,000.00 somehow. My contract is for four years for the equipment that I cannot get out of. Do not join DOBA or MAXEBIZ, They will rip you a new one for sure.mike on 18:02 6 Jul
MaxEBiz is not associated with Doba. You fell for a scam wth MaxeBiz. Doba provides a very limited amount of their products to most web providers. In turn, theses web providers tell the customers they have many products to sell, when in fact, they are getting the bare minimum from each drop shipper. I am not in favor of Doba here, but I cannot stand stupidity. Doba had nothing to do with your loss of $2,000. You fell for a online website scam. You clearly do not know what dropshipping is, or you did not do your homework.no for doba on 23:20 22 Jan
I signed up because I was redirected by the other site.Ii am new to all these, because I want to see the company I was targetting to order from. I had to upgrade for 6months. Of course on the free trial, there was nothing on there, otherwise they won't make money because people won't upgrade. When i tried to cancel that membership 3days after, they wouldn't refund me the money so i was tied up to them and i never even used the site once! how ridiculous.D on 17:24 4 Feb
Thank you! Your comments/input just saved my family a lot of time, money and discouragement!Ryan on 22:24 8 Feb
DOBA is the biggest scam ever. I went to cancel on the 14th day and they will not refund me. Wasted $60 for nothing. They will not refund my money. Scam artists / damn joke of a business. Thanks for stealing from me.KIANA on 4:09 16 Feb
WOW..I have been trying to start my own business for a couple of years now. I was online looking for wholesale copmanies so I can purchase produce and resale it. I came accross Doba and thought my prayers have been answered. But I make sure I do my research before I dive into something. I am so glad I have read everyone post on this company. I will continue to search for a profitable business of my ownBrandon on 0:43 19 Mar
I have had great success with Doba and recommend it to anyone. Ha, I think some of the comments on here are funny though like Ryan's and George's. You cant expect to make money by only posting 50 things. That would be a "Get rich quick" kinda thing if it worked that way, which it isnt. As for people who are charged after the trial, its because they are too stupid to remember to cancel if they are not interested. I highly recommend Doba to anyone, as long as they don't think they can get rich without work.Rachel on 18:39 14 Mar
I am still in the trial, but after reading the comments, I am concerned about the company. Do you sell on ebay? Do you pay cash for your products? Do you only buy from the wholesalers? How do you make it work?I understand their prices cna be high.Mary on 8:23 13 Aug
how many iteams did you sell, please?!Ryan on 5:07 10 Apr
Looked for dvds and blu rays on doba to sell on ebay, the "wholesale" prices of these are more then best buy. How do you make money reselling on ebay when the amount charged is more then the price at any local store. $60 for boardwalk empire first season, less then $40 at best buy. I have yet to find one good deal on this site.Maxter on 0:04 16 May
Doba has no customer service, and therefor will kill your business in the long term. I've been with Doba for some time but had to drop them, i had 20% of the time where they would cancel orders on you or just not replying or help you when an order was received damaged. Many suppliers there are scams and would send the wrong stuff, but the bottom line fact that Doba has no customer service will always keep you in the dark and many customers upset at you.Akshay teli on 11:14 20 Nov
I would have read this page before signing up.. please do not waste your..valuable time, money,etcDiane on 1:10 29 Nov
DO NOT WASTE your money or time with Doba. Total ripoff. They charge $400 to $900 every year for a membership to access their directory. You won't make any money to even pay for the membership. You can't compete as their products are expensive because they add their own margin. Products are NOT wholesale as they claim. Go directly to the distributor or the wholesaler to get a better price.Anna on 14:04 20 Feb
I read a lot of bad reviews about doba.com. I'm sure things are not quite good. I suggest you to research very carefully before choosing a program. I'm using http://www.cellz.com/drop-shipping.html and they are very professional. They require No upfront expenses or signup fees. Plus, they take care of the shipping.Best,
Wesley Araujo on 18:48 26 Mar
DOBA is a Fraud. I did the "free trail" and they charged the first month. I contact the customer services and were so rude and I did not get my money back. Stay away of DOBA.Andy from Canada on 13:43 3 Jun
DOBA found us at the Hardware Show .I checked the Web site but could not see the catalogue without applying for a free trial .I was told I had 30 days free.. Once realizing that our products Don't suit DOBA I cancelled my Free subscription by email .I was then told I had to call customer service to cancel .I waited 40 minutes on hold and finally was told it was only 7 days and tough luck as they charged my credit card already .IT IS A SCAM!!!Enrique Sueyoshi on 19:57 18 Jul
GET AWAY FROM DOBAAA!!! THEY STOLE MONEYTravis on 20:49 10 Sep
There are so many fibs in here it is ridiculous. The problem is you guys are looking to get rich fast with little work. Newsflash, its not gonna happen. I have been with Doba for over 3 years and I profit almost $40,000 per year. You just have to know how to do it right. On there website, it states in plain english about everything you all are complaining about. You cannot be successful with Doba, or any dropship company for that matter, if you do not know the niches of online selling.Loannie on 19:51 10 Oct
I thought I would read the reviews before signing up for the free trial, I guess it's not worth the try. Thanks everyone for your posts. Saved me time and money, wonder what the originated blogger Alice Moore thought about the reviews since she thought very highly of Doba.Sarah on 21:01 26 Oct
Like everyone else here I agree this place is nothing but a scam!! My brother signed up when he was ill to try to make some money from home and all he did was lose money. I took it over and tried for him and did nothing but waste my time and money (on listing fees). There customer service sucks as well. I did have an item sell (would have made a whole 14 cents profit) and it got stuck in their queue. When I called about it they said I had to wait another day before they would do anything. Called the next day and they sent an email off to some dept but the item is still in queue. After a week I just had to eat the cost and refund the buyer. Glad it was a cheap item. Now I have a bad mark though on my Ebay store and before them I had none. PLEASE STAY AWAY!!!Ross Hackshaw on 1:26 1 Nov
You should use gorillaitems.com as an alternative for dropshipping some products. They're smaller but the prices are pretty good.mommy-time on 21:44 30 Dec
I joined Doba for the free trial just so I could see their products. After I was able to look at everything I was very disappointed. The products looked like something that a dollar store would sell, the items were priced very high too. I joined because I wanted to open my own store on Amazon, and Doba said that I could drop ship on Amazon. Once I joined Amazon and got my web site ready, I couldn't get any products to load. I emailed Amazon tech support and asked them why and they said that it is because you CAN NOT drop ship on Amazon at all, unless you have an FBA store, even then it's your own stock and Amazon is just holding it for you in their warehouse. I'm not sure if this counts as false advertising or not but I canceled my membership right away( I did have to call every day for two weeks to get a human and not an answering machine though). Salehoo is so much better. I now have my website, suppliers and wonderful tech support! Wholesale-help.com is also wonderful!Shane on 16:41 13 Feb
Thank you Everyone. I was looking into it and was going to sign today. Now Good Bye Doba. They seem like scammers.Cora on 15:31 25 Feb
Rip off! Don't do it. Free trial means we'll charge your credit card. Won't refund the money either. Will have to dispute through the credit card company. Sales staff will not let you know the only way to cancel the trial (have to call one number which doesn't get answered - there is no way to cancel by email, through your account, nor through the sales person you speak to). Prices are over priced and the time wasted going through all the junk is not worth it!Sharon on 17:30 17 Mar
This company is a rip off and a scam. Product prices are way too high to make a profit, their vendor processing times are ridiculously long, and their customer service is horrible. I was supposed to receive an orientation phone call as part of my account subscription and never did. Then they charged me for a full subscription 1 day before my supposedly "free" trial was supposed to end. When I contacted them about the early charge, they refused to reverse it and the rep gave me a FAKE email address to get in touch with the management team. Don't waste your time and money with this company and their horrible business practices.Jim T on 15:36 6 Apr
Doba is a total scam. I ran a test on several thousands of items offered by Doba and found only 4 or 5 products that could have potentially made me any money. I've attempted to call twice to cancel my account and BOTH times I waited for over an hour only to have the call eventually disconnected. 100% rip-off.Lana Thalasinos on 21:18 29 Apr
I checked Doba.com website for the internet business (drop shipping) and I saw your logo there (BBB) .. I signed to see what prices they offering for the wholesale. I signed and gave them my credit card. I checked a few items and understood that it is impossible to make money with what they offer. I wrote email right away in few hours stating that I would like to be cancel and DO NOT charge my credit card. I received email back, what is your retailer ID. I wrote back my ID they gave me. Then I received email on the subject it stated - YOU request has been solved.I was happy with outcome, until I got my charges on my credit card - $59.95.. I called and I was waiting 30 min on the phone and nobody replying, just music playing. I called second time and again music was played 30 min but I was determine to wait. The customer service was HORRIBLE. In very defensive tone right away he started to fight that they don't refund ny email and I should call to cancel. Then I spoke with the manager who also was very defensive and told me no way for refund. He offered me to Make money with them. That is how this company makes money!!! How you BBB can give this company your logo as a Good service?? They dont even have Contact info on website!!! I wrote then in a FEW our after I signed with them. They treat people ABSOLUTELY HORRIBLE!! I cant believe this business exist in US and you BBB back it up. They dont provide any email where I can complain and told me nobody can resolve my problem.
They cant treat people they way they treat me. It is stages company who are just grabbing people money. They wrote in purpose on the subject line -- You request has been solve, so people dont check emails that we have to call and then they charge this money and provide despicable customer service by trying to make you
idiot and offer me that I have to make money with them. Please shut down this company!!
Thank you.
lana on 22:02 30 Apr
I was writing here my review about how scam this company is yesterday. I dont see my review yet here. I wrote complain to BBB of Utah where is company located. Today I received email of apology from them and they refund my money...Ha!! here where you have to write torefund your money back and simply about your experience, so BBB knows next time to whom give their logo! http://odrcomplaint.bbb.org/
Richard Beasley on 20:27 8 Oct
I had to pay 399 dollars to join Doba. As the guy on the phone spoke to me he made it clear if I did not go with this plan I could not use the doba system. So I joined for the reasons stated about. However, I only had three days to figure out the system or I would not be able to ask for a refund under federal law. Nothing was as it was told to me on the phone I saw no laptops nor other things he told me to sell. I was to come up with 300 bundles but when I called and asked how to find these things they had no idea what I was talking abut. The suppliers I was told to use were not there, I had no choice but to get out while the getting was good. If you list and or sell 1000 items you have to pay for them at the moment of sale, they told me PayPal was blocked from sending me the proceeds until I paid doba.I did lose money, I did lose a real job over it and I hate liars. Oh, something cost more than MSRP, a lot of things did.
Bilal Mustafa on 21:45 9 Oct
I just signed in to DOBA and would like to start trial they ask my credit card. While filling form I rec call from some one he offer me trial for 2 week, but he insist to get Credit card number over the phone call. I refuse and ask to let me submit by website, But he keep insisting If by over phone call you will get double trial, End of I refuse and come to read review about this website. Thanks for review. I am safe not going to sign in.Regards
Sandra Tomich on 5:34 6 Nov
This has been a terrible experience! Every problem I had took forever to get a response IF they even responded at all!! I had placed several support chats or support emails that they NEVER responded to. I looked at my listed support tickets and they closed them without any interaction with me or one which should still be open now they closed (they took my $ and still not showed item as paid) three separate time I have had to open PayPal disputes with them. This is one of the worst companies I have ever dealt with.Many of their products are very cheap but they charge outrageous prices, they say they don't take a cut of each item they sell but I don't believe it because the cost is so high on some items you could walk into a store and buy them off the shelf for the same $ or cheaper!
Trenna on 23:21 27 Feb
I signed up for a trial before doing a lot of research. The young lady with their customer service department stated I would be assigned an Account Manager and to expect a call within 24-48 hours. I never received that call. I called customer service a couple of times with questions and was assured an Account Manager would call me the next day. Never got the call. Each time I called, I got the impression I was being passed off and was told to go online and do the tutorials vs calling in. Customer service was horrible. Needless to say I kept calling with questions. No Account Manager ever called. Profit margin very small. Did not sell anything during that time. I read the reviews and they were all horrible. 3 days prior to the trial ending, I canceled my trial membership. Glad I did.josh on 15:48 10 May
Doba does not live up to its hype It is more expensive than amazon and ebay in many ways, I have paid a full year's membership and can't get any returns from it. They are not 24/7 customer service and they are not good for startup online businesses in my opinion. They sent my very first sale as a damaged product and the red tape is too much to return it and get refunded. I just got fed up and resign myself to losing my $499 paid up membership which expires next February. They are not good for me and their customer service sucks.Jay on 16:20 31 May
I'm so glad I bumped into your article! Just like Trenna, I too signed up for a trial before doing months of research on dropshipping, selling, etc. I found that the "hot products" weren't as hot as you think and not only that, the difference in prices between Doba and Amazon are pretty weak. Doba charges more for their products so it would be very tough to compete with not only Amazon, but the millions of seasoned sellers who can beat those prices hands down. It just wasn't worth it so I cancelled my trial todayLinda on 14:32 8 Jun
doba looks easy when reading up on them. I am doing research before joining.i read all reviews here.and I evan sent email to them for a few answers to my questions.and they were quick at getting back to me. but they did not answer the questions,they went around them. I will not take the change on this doba .does anyone know a good spot to check out in CanadaMelissa Johnson on 15:37 9 Jun
Hi, Linda!SaleHoo's directory allows you to search for suppliers by region, and the directory will list which country the company is based in. =) Our team will also help you locate specific products if you need!
Thomas KAcey on 22:23 10 Jun
Be very careful about Doba. Margins are SUPER slim 1-3%? I tried them for 3 months and the problems I found was: suplliers don't care (you will get bad feedback from your buyers), $59 dollars per months is insane, and the costumer service they have is very inexperienced. THEY WILL CHARGER YOUR CC AS SOON AS YOU BEING YOUR TRIAL. Don't be fooled guys. It's a scam corporation run by scam artists who are good at doing their job.tamanna on 11:35 19 Oct
what’s the default or general shipping delivery times from doba suppliers? I need to know the average delivery times.Melissa Johnson on 4:35 21 Oct
Hi, Tamanna!I honestly don't know. I imagine it varies quite a lot by supplier -- you'd have to inquire with them personally.
Train Sky on 18:28 15 Dec
These comments are making me laugh. You're thanking people for their insight into Doba on a competitor of Doba's website. If you want a "real" review from a non-bias website here's the link. You're probably getting your insight from an employee of SaleHoo. The cute thing is that SaleHoo is bidding on the keyword - Doba so that you can read this bias blog! http://www.toptenreviews.com/business/internet/best-dropship-services/doba-review/Julia on 16:58 1 Nov
Doba is a complete scam. 1. I signed up for the service and after the representative took the payment, service went downhill from there. Their customer service line would state "you have reached doba, no representatives are available, please leave a message.... the mailbox is full goodbye". This happened all 3 business days since I signed up. If you have a company, please answer the phone. I also sent messages via their online chat. Again no response. Not even a phone call back to me. Sent emails, no replies to me emails.2. The prices for products within the sales call were much less than what is actually listed as the price online. There is not enough of a wholesale discount through this site to make any margin on the products.
3. I've requested to cancel the service and that the company refunds my payment to me (all within the first 3 business days of sign up. ) Still no progress. Not even an apology for not answering their phones, online chats, or emails.
I do not recommend that anyone use this organization. It is a complete waste of time and money to even try to work with these scammers.
Rose Darbouze on 0:37 9 Feb
Thank you for this great review...i definitely will look for a better option...thanksTammy on 2:09 14 May
CON: Doba dropship suppliers do not ship outside of the US. So if you’re from the UK or Australian based it’s fairly useless.PRO: Good quality genuine products, not cheap Chinese rubbish.
Sean on 23:11 22 May
Please save your money and do not use Doba. Needless to say, their customer service is ridiculous. Their data is totally inaccurate and they do NOT live up to what they say at all.I have not put out one negative comment about a company but my experience with them has caused motivated me enough to warn others not to use their services at all. Save your money and your time by choosing someone....anyone else. Sean
Camille Garcia on 20:00 15 Apr
DOBA is a scam. I signed up about a year ago with an auto renew and though I've not purchase one item through DOBA they still auto renewed at $1999. I told them I would expect at least a monthly update on their products which would have alerted me to being a customer. Instead, they send me an email after my renewal and then said that the contract I signed was for automatic renewal and no refunds available.Bad customer service. No follow up. No training. Nothing. Run!!!
Rhea Bontol on 4:20 25 Apr
Hi Camille! Sorry to hear about your experience with Doba. Normally for accounts set to auto-renew, an email reminder is expected weeks prior to renewal. It's just sad Doba doesn't offer refunds as stated on their site.ononymous on 13:45 31 May
I tried to start my subscription on Doba but it failed, so I forgot and found some other website and today they charged my account 60$ without any reasons this is disgusting when u try to reach them they reply they cant refund! I have been with so many dropshipping websites and this is the worst case!Kayla on 6:56 11 Jun
I must agree with all most all of you!! I also got suckered with a two year contract. Their salesman is a fast talker and reassured me they were the best with a 1/2 million of products in house. I have searched and searched and have found nothing to profit from and what I have listed from them has not sold either.It doesn't do any good to ask questions, their support does suck!!!!! The more I think about this, I do believe I will turn them in to the BBB, because this is a company full of scams.
Aleksei Dolgov on 13:41 14 Jun
An honest review from a direct competitor, well done!Pratik on 12:54 23 May
Don't use doba fake site.They have give us free trail but we are unable to login during free trail and after 30 days free trail they charged our card and when we contact to support not response from them.
Dear blogger, I appreciate your effort for writing this article but me & many more don't have great experience with Doba
it's not good they are just take money from there customer nothing else.
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