Tips on how to prevent scams on DHgate

Jeremy Lowe · 2010-10-26T22:52:01+00:00

I decided to make this topic because I think I have seen more complaints and more bellyaches about this website than any other site, and I think this can be a guide for newbies and other startups who want to use DHgate. DHgate is a Chinese wholesaler-sourcing website for wholesalers from China. And these Chinese suppliers are infamous for making quality and cheap products but in some cases, they are sheer knockoffs. The idea is to login on DHgate then find the products you want to sell and then contact the seller. The seller/distributor are normally very responsive and they will contact you under your 'My Messages' tab with a comprehensive info about the goods they are selling. Here are sample questions to ask the seller: 1. For Jewelry or any other applicable category, 'Does the set come with its original box, as well as warranty certificates included?' To be fair, most of the sellers are honest. They will say either say Yes or No. If you get the answer 'No it does not, but its still good' then unless the seller is joking, run away from them like the plague and block them from doing business with you! You can take note of the seller's name and warn other people about them. Usually when they say no, that means the item has very low quality and is a knockoff. If they say yes, it could still be a knock off but you won't likely be having any trouble with it because it is certified and 98% of the risk is immediately cut out. 2. 'Does it come with its original box and is it in stock?' Believe it or not, some sellers will rip someone off by simply sending them something in stock because the item they ordered is out of stock. So, be sure you get an accurate answer from them. If the answer is 'Yes and the box is included', you may proceed to order one copy. Do note to always ask how many they have in stock for your reference. If the answer is 'No we do no have any stock', run from them like the plague yet again and warn people about them! 3. Ask how old the item is. Fresh and up-to-date products makes a huge difference with anything I've found. If for any reason you still got a question, you can contact DHgate anytime as they are accessible anytime. If your prospect seller answers all three of the questions and you have an idea about your seller, the risk is lower so you can try a sample order. Order one copy and if anything happens, report it. If it is good then congrats, keep ordering and do not forget to recommend them to others. Also, check the seller's powerseller rating on the feedback to save time and energy. If it is 20 or above that will give you a good indicator. Even if they have a high 100 feedback rating, if their powerseller rating is low or non-existent (the number below that) then you are not advised to deal with them. Check them out, always ask before you order, and always be thorough! Hope these tips on how to prevent scams on DHgate has been helpful. Insider Tip: Remember sellers in DHgate always answer questions so don't trust anyone who does not respond promptly or never respond at all. I learned the hard way. :)

don-camilo84

Could anyone tell me what the customs charge is for importing to the USA from China... For say $5000 worth of electronics??

bee88

Can you name the seller?

anyone know anything about the quality of the nintendo wii's on dhgate. I have found a seller with really good feedback and am taking the time to ask lots of questions and get as many pictures as i can from him. Just wondered if someone could save me some time.
thanks

wagtrading

i've never delt with anything from DHGate, but i've heard they sell what they say.

Thing is i've seen legit items advertised on their for awesome prices (and they claim to be legit) does this mean they are, or is it possible to be scammed by DHGate to an extent where you don;t get any thing?

chinawholesaler

lol

tdhayes002

I have found incredibly high shipping prices on DHGate, in some cases the shipping charges were 2 or 3 times my order amount. Has anyone else found this situation, is there anyway to get these costs lowered?

datastore

You know, Paypal actually offers NO protection! I just found this out the hard way. I ordered 4 sets of golf clubs to dropship on ebay, they turned out to be horrible quality, 2 people filed claims against me, I filed claims against DHGATE. Paypal gave my customers their money back (which i agreed with!) but automatically denied my claims to DHGATE-end of transactions! CLAIM DENIED. This is because paypal only offers buyer protection for ebay transactions. So, I had to pay my customers back for all the clubs, and I get dont get my money back from DHGATE, AND, my clubs have been shipped back--where does that leave me??? Over $1000 in the whole--IM PISSED!
Be CAREFUL!

wow, i thought i was the only 1 facing this kind of problem with dhagte and paypal.

i passed the same situation as u did, but in my case were around U$3500 for selling mobile phones (nokia 8800 sirocco edition) from a dhgate 'seller / scammer' called 'xiaolai'; so my advice is deal only with power seller on dhgate and stay away from paypal, they suck and u won't find anything useful from those suck3rs.

datastore

I have found incredibly high shipping prices on DHGate, in some cases the shipping charges were 2 or 3 times my order amount. Has anyone else found this situation, is there anyway to get these costs lowered?

indeed, that's the way sellers recover the money they have to pay to dhgate for listing their stuff there.

gomezed

hehe. I have found nintendo wii for 508 +280 postal cost, and the 508 was /lot 1 lot = 5 pieces. When i ordered it, the guy sent me an email with saying that he screwed up because 508 /pieces not /lot . I think this whole system is mixed up. I mean maybe this kind of sites make money with buying on ebay and selling for noobs in there. Actually dont dont see the point why would i buy nintendo wii for 788 $. Especially I dont understand what is the good price in this deal when i watch that fact that i would had to bought 5 pieces...

Oh my god. Unfortunately i havnt found any good wholesaler and dropshiper at this salehoo but im still looking. ( i just started it 4 days ago). But i expected those things what i could see before i bought the membership. Like the difference between the wholesaler prices and ebay. Seems like it is exactly the oposite...:(

digicore

This has been probably one of the most informative threads I've seen on here. Im really glad you guys posted those bad transactions but I was wondering if next time you could include the business names. Im sure everyone would appreciate the ability to make a written note of these business and their tactics. I personally have been looking into investing into some products on this site, but after hearing these cases im very leery.

agasssilovesme

Yah, but what about when you submit to dhgate mangement,. They ignore andmake excuss, I have lost ofver $700 with them

I even couldn't get a refund tht I paid for and the sller said it was not in stock. How bad is that. Salehoo should be ashamed they advetise this site on here

dylannizzyseshop

Yah, but what about when you submit to dhgate mangement,. They ignore andmake excuss, I have lost ofver $700 with them
I even couldn't get a refund tht I paid for and the sller said it was not in stock. How bad is that. Salehoo should be ashamed they advetise this site on here

I completely agree, I have read nothing but bad reviews about this site and I have only been a member for a short time. I don't understand why SaleHoo still has them on here. I think we should take a vote to remove them.

I say 'yes'

jawj

Cheers mate really helped. Thanks

jimmy_huber

I think the only reason salehoo chooses to keep Link hidden: Login to view on the site is because it is still a good site to buy products from. Its similar to Ebay. You have crooked ebay sellers yet its still advertised by millions.

You just have to be more cautious when dealing with Chinese suppliers. As there is a higher potential to get scammed because there are more scammers in china.

bayericlowe

What does the Nintendo Wii say on the top or on the front?

You need to check with the supplier, and get him to specifically show you a photograph of the official Nintendo seal.

Nintendo Wiis are high end items. If Nintendo sees you selling those at your store and they bear likeness to Nintendo but are fakes, Nintendo will ATTACK YOU using the VERO program!

This is how it works so be very cautious. If it does have the official Nintendo seal put it up and do it already, Nintendo won't care if it has the Nintendo seal of quality.

jasimao-sales

i once saw this advertisemnt for givenchy cologne on dhgate, and it said '100% authentic, made in france' , yet he was a supplier in china!! hmmm , do they think were complete idiots or something??

also, i've ordered a wilson tennis racket from dhgate and although it looks quite authentic, its pretty clear its fake when you look at the small details. good job i only ordered one.

zcrazi

I wasted two and half a day looking for products I was interested to buy for resale and I found out they were all fakes. Is everything being sold on DHgate fake? They should be called DHfake.com. I was so pissed I screamed. Complete waste of time. Don't be a idiot like me.

mefromfl

How does their escrow system work? if you are not satisfied with the order and do a claim with them, do you get your money back?

Or if u use credit card, couldn't u just do chargeback on somethings that are fake?

Is it easy to get chargebacks from credit cards?

jimmy_huber

Not everything on Dhgate is a fake. If your looking for high end designer merchandise then most likely it is fake. But there are many other products that are manufactured in china that are not fakes and you dont have to worry about

terrorcat1970

I have not found one single supplier on DHGate that isn't peddling fake ipods. And so far I haven't heard much good about DHGate. It worries me. I haven't done any business with them yet. Unfortunatley I have sold a handful of ipod nano and itouch, now with no supplier to get them from. Don't know what to do. Any help or suggestions is appreciated! By the way, great post!

fudjj

In general, the main thing to remember when dealing with companies from China, whether through DHgate or not, if the product carries a designer brand name, then it is outright fake. Some will confess that their stock is not genuine while others will swear black and blue that they are genuine, but forget it, they will be fake!

Just because companies have products made in China because of the inexpensive production cost, does not equate into the products being sold there cheap. It just does not happen that way but they have such a thriving replica trade going on because everyone keeps lining up like dumb butted lambs all looking to be taken for a ride.

You can further read about our guides found in the Link hidden: Login to view dealing with Chinese suppliers Link hidden: Login to view.

You want to buy imitation no name products then China is a top location but branded goods? Forget it!

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