SaleHoo vs. Zendrop

SaleHoo and Zendrop have been designed to make your work as a dropshipper easier. They offer many shared features, but are not without differences. To give you a quick overview of what they each offer, we’ve made a key comparison chart.

  SaleHoo Zendrop
Dropship Tool    
Supplier Directory    
Vetted Suppliers & Products    
24/7 Customer Service    
100% Money Back Guarantee    
TrustPilot Review
         
4.7
         
4.6

Intro

SaleHoo and Zendrop can be considered alternatives for people who are looking for an easy way to build a profitable dropshipping store.

It’s fair to say that both of them can make your work a whole lot easier, and your chances of success a lot higher than they would be if you had to do everything manually.

Of course, they do have key differences in what they each offer, which we will get into below.

We had a good look at what each platform does, keeping in mind our ultimate question: Which is better, SaleHoo or Zendrop?

Our findings have been informed by what real customers are saying about each, so you don’t have to take our word for it.

Join us as we have a look at what each has on offer.

General Overview

SaleHoo has two primary tools for online sellers, their Dropship tool, which enables their members to directly import products to dropship into their Shopify store, and their Directory tool, which enables members to peruse a huge range of vetted suppliers from around the globe and find ones that are right for their business needs.

Zendrop also has a dropshipping tool which makes it easier to find products to import into your Shopify store, however, they do not currently offer a supplier directory, so you can’t use the platform as a way to find custom manufacturers, for example, or to build relationships with specific suppliers.

To summarize, we’ve identified some of these differences in a more digestible table below:

General Overview SaleHoo Zendrop
Dropship Tool    
Supplier Directory Tool    
Vetted Suppliers & Products    
Import Products to Shopify    
Extensive Product Search Filters    
BBB Accreditation    
100% Money Back Guarantee    
24/7 Customer Service    
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Hint: Not sure where to begin on your dropshipping journey? We’ve come up with a guide to get you started in just five steps!

Features

Dropship Tool

To begin, we’ll compare the two dropshipping tools offered by each company.

SaleHoo’s dropshipping tool can be a real time-saver, making it easy to start selling great products and save you time. So what exactly does it do?

SaleHoo Dropship allows you to easily identify and import products into your Shopify store using their ‘one-click store import’ feature. The import process automatically uploads all the associated product information to save you from having to write out your own descriptions. Of course, there is the option to edit any information as you see fit so that it can be customized specifically to your store. You can also edit images, product variants, and much more.

The SaleHoo Basic monthly plan ($27 USD) allows you to import up to 500 AliExpress products into your store (what customers generally consider a generous amount). This allows your store heaps of room for trial and error when testing how well new products sell. The one-click import can work for filtered, reliable AliExpress products that are listed on the SaleHoo platform.

So, how does Zendrop compare?

Zendrop’s dropshipping product also offers an easy Shopify store import. They don’t list as many products as SaleHoo does, but this may not be a problem for you depending on your needs. SaleHoo also has more extensive product search filters. On Zendrop, you can filter by category, shipping location, supplier and price, whereas SaleHoo offers all of that plus additional filters such as a ‘delivery estimate’ filter and ‘number of orders’ filter so you can find products based on how many have already been sold (i.e. measuring demand and even supplier experience). 

Zendrop’s most popular (and lowest priced) monthly plan ($49 USD) allows you unlimited product imports and orders, but you are certainly paying for the privilege.

All up, the dropshipping tools are similar in function, but differ in price and the number of products available.

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Tip: Both of these platforms have millions of products available to dropship. If you’re stuck for ideas, we’ve come up with a list of low-cost, high-profit margin products to get you started.

Dropship Tool SaleHoo Zendrop
Easy Set-Up with Shopify    
2.5 Mil + Products    
Product Information Edit    
Product Variants Edit    
Image Selection    
Vetted Suppliers & Products    
24/7 Customer Service    
100% Satisfaction Guarantee of Your Money Back    
Screenshots of SaleHoo
Screenshots of Zendrop
Directory Tool

SaleHoo offers a separate supplier directory product to complement their dropshipping tool. Zendrop does not currently offer a directory.

With SaleHoo’s supplier directory, it is easier than ever to find reputable products and suppliers for your business needs.

There are more than 8,000 suppliers listed in their directory and all have met strict requirements to test for their quality and reliability.

The directory features more than just dropshippers. They have wholesalers, for you to purchase and distribute your own inventory. They also have manufacturers and private labellers who can customize products to your specifications. Additionally, they have liquidators selling brand-name products at steeply discounted prices.

 Among other requirements for SaleHoo suppliers, they must:

  • Be a genuine manufacturer, dropshipper, liquidator, wholesale supplier, or distributor authorized to sell at or below wholesale prices.
  • Have an active website and email (and be able to receive emails from time to time to make sure they are still active).
  • Clearly display their contact details on their website.
  • Have had their website up and running for at least two years.

This tool may be useful for dropshippers who want to wholesale or integrate more customization into their products.

If you are unable to find a supplier for your needs, then the SaleHoo team can provide a custom supplier search for you free of charge.

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Tip: Figuring out what type of dropshipping store you want to build can be tricky. We’ve come up with a guide to give you some bestselling product ideas and useful market research tools to help you out.

Directory Tool Comparison SaleHoo Zendrop
Vetted Suppliers   Product Not Available
Dropshippers    
Wholesalers    
Manufacturers    
Liquidators    
Extensive Filters    
100% Satisfaction Guarantee or Your Money Back    
Screenshots of SaleHoo

Price

We have briefly touched on price in previous sections, but here we will go into more depth and evaluate all available pricing options.

At this point, we hope that you have a good enough idea about what each platform offers to help you weigh up the pricing differences.

SaleHoo offers two monthly membership options for their dropshipping tool. The $27 monthly plan is for new sellers and allows for scaling because it has extensive features such as 2 user accounts and up to 500 product imports. Their $97 monthly plan is for larger teams with 3 sub-users and the option to integrate with 3 online stores.

For access to their supplier directory, you can pay $67 for annual access, or the better value option of $127 for lifetime access. SaleHoo is constantly improving their supplier directory and adding more suppliers. 

SaleHoo offers a 60 day 100% satisfaction money back guarantee, which is not currently offered by Zendrop.

The $49 monthly Zendrop plan offers unlimited product imports and orders each month. This is a great feature, but you are paying for the privilege. It may be useful for you to consider how many product imports you would actually use each month. They also offer a $499 enterprise plan which comes with Slack channel support, brand development and premium customer service options.

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Tip: Write down a list of the features you consider to be ‘must haves’ for a dropshipping tool. On the surface, some pricier memberships may appear to offer more, but based on your list, you may decide that you don’t need the additional features.

  SaleHoo Zendrop
Dropship Montly Price $27.00 or $97.00 $49.00 or $499.00
Directory Annual Price $67 Not Available
Directory Lifetime Price $127 Not Available

Customer Service

SaleHoo and Zendrop both offer 24/7 customer service. We have taken a look at what types of experiences customers have had with each.

SaleHoo offers chat, email and telephone support, which can be really useful for time sensitive issues and gives you flexibility to decide which form of support is going to work best for you. SaleHoo often receives positive comments about their customer service, and team members are commonly thanked personally.

“I had a lot of questions before signing up. The chat with John was awesome. He worked really hard for me. I asked a lot of questions and he gave me really thorough and prompt responses. Great customer service!”

“My experience with Karen was really successful. Karen is very attentive, kind, fast and cares for the good of the client with a professional disposition to answer all their doubts and questions.”

“SaleHoo offers sales help and support that far exceeds other e-commerce support companies.”

Zendrop also receives positive feedback about their customer service, however, some customers have voiced their frustration with the support available.

“I have frequently reached out to the Zendrop Support team and have received prompt, friendly and helpful replies each time!”

“Customer support was amazing in assisting me to complete my order. She was very knowledgeable and gave me a lot of information.”

“It's the worst shipping and useless customer service,I would absolutely not recommend this platform to anybody who is trying to start a dropshipping business.”

Customer Service SaleHoo Zendrop
24/7 Customer Service    
Chat Support    
Email Support    
Telephone Support    
Personalized Responses    

SaleHoo vs Zendrop Reviews

What’s more reliable than the words out of a customer's own mouth? We can’t think of much.

That’s why we’ve searched the internet to find out what people are saying about SaleHoo and Zendrop.

SaleHoo has been accredited by the Better Business Bureau, and has a 4.49 rating. They have a 4.7 TrustScore on Trustpilot, where they consistently receive five star reviews (91%). We’ve included some excerpts from customer reviews here:

“I have had several interactions with SaleHoo over the past 6 months and each time my questions have been answered very quickly and to my satisfaction. Their customer service is top-notch and they practice what they preach. It's refreshing to interact with a business who has the best interests of clients in mind.”

“I would highly recommend SaleHoo to anyone in Sales. They provide an excellent choice of Suppliers from many different countries, so whether you are looking for a drop shipper or wholesaler - the choice of previously vetted companies is exceptional. Customer Service is excellent - rapid and responsive!”

“Very responsive, professional, and give you tons of information. The team answered all my questions and supplied a plethora of URL's to read up on all the answers I was searching for. With that said, my decision making is simple and quick.”

Zendrop is not yet BBB accredited, and it doesn’t have any reviews left on BBB. It does, however, have a tidy 4.6 rating on Trustpilot, but less consistent five star reviews than SaleHoo (85%). Most reviews are positive, but there are some unimpressed customers, too.

“Excellent customer service. Very quick to respond to emails, friendly people. Very happy with the services.”

“Zendrop is a new company, so they're learning but correct things VERY quickly. I reported a bug but it was fixed literally the next day.”

“Your service isn't as good as it's competition and priced considerably higher.”

“Disappointed, still waiting for my orders to be send to my customers, they wrote 1-3 days to ship, it's been 2 weeks and still counting for some of my orders to be processed, my orders on Aliexpress are faster than this App, lucky me i don't pay for it. Disappointed, another app with fake reviews.”

Review Platform SaleHoo Zendrop
BBB Accreditation    
BBB Rating
         
4.5
No Reviews
Trustpilot Rating
         
4.8
         
4.6
Sitejabber
         
4.9
No Reviews

Top Alternatives

Dropshipping is a popular business model for people all over the world. This means there are plenty of tools out there designed to help you - SaleHoo and Zendrop are only two options. You may wish to conduct further research to compare these products to other ones out there and find the one that is going to best meet your needs.

Q&A Discussion

Have any questions about SaleHoo or Zendrop? Maybe you want to ask something about eCommerce in general? Please send any questions our way and one of our friendly team members from our 24/7 customer support will be eager to get back to you shortly.

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