Spocket vs. Oberlo

Intro

I’m sure if you’ve come to read this comparison review, then you’ve at least heard of Spocket and Oberlo. They’re pretty widely known for all things dropshipping. But it sounds like you need some more information about what each offers in order to help you discover which might be the best for your needs. We have conducted some extensive research to understand what features each offer and what customers are saying about these two platforms. We’ve broken this information down into feature headings for ease of reading.

While both Oberlo and Spocket provide you with offerings to help you start and build an online store, they approach this in different ways. For some features you might be willing to pay a premium for which is why it’s so useful to have a side-by-side comparison.

When you’re trying to compare options that seem similar, it can be very hard to decide which platform to use to help your online store run smoothly. We completely understand. That’s why this Spocket vs Oberlo side-by-side comparison will be able to help you get closer to a decision.

So, we ask the questions: Which platform has more features? Which has the best range of suppliers? Is Oberlo or Spocket cheaper? Above all else, we pose the question, which is better, Oberlo or Spocket? Off we go!

General Overview

We have put together a quick overview of the two platforms for your first glance at what each offers. While they share features, there are some differences, especially between the type of suppliers that are allowed to be listed on each platform. Spocket only accepts suppliers that meet certain standards, but Oberlo does not have a vetting process. Neither platform offers a supplier directory, which means that suppliers can only be found indirectly through the dropshipping tools each offers. Have a read below to get a bit of a better idea about each.

General Overview	Spocket	Oberlo
Founded	2017	2015
Indicative Customer Count	130,000+	60,000+
BBB Rating	1.5	1.08
Dropship Tool
Easy Set Up
Import 30,000 Products
Shopify Integration
Other eCommerce Platform Integrations
Vetted Suppliers & Products
US & EU Suppliers
Directory Tool	Feature Not Available	Feature Not Available
Market Research Tool	Feature Not Available	Feature Not Available
24/7 Customer Service
100% Satisfaction or Your Money Back

Features

Dropship Tool

To begin with, we had a look at the main tool offered by the two platforms. For the sake of a direct comparison, we have chosen to compare the two mid-tier plans of Spocket and Oberlo. The reason for this is because the free plan available on Oberlo has a limited number of features. It is more useful to compare the next plan up, their Boss plan, which costs $29.90 per month with Spocket’s mid-tier plan, their Pro plan, which costs $49.99 per month. The main difference between the two products are the available eCommerce platform integrations on each platform, the locations of suppliers and whether suppliers and products must be vetted before getting listed in each catalogue.

Both Spocket and Oberlo offer an easy one-click import method from AliExpress to your Shopify store. You will need both an Aliexpress and a Shopify account to use this feature. Spocket vets all of their suppliers to ensure quality is acceptable so you can avoid upset customers. Oberlo is yet to start vetting their suppliers. Harry, an Oberlo customer from Australia, said in their Trustpilot review, “I closed my store because I can’t put my name to such shoddy and unpredictable products and services.” Another customer, Mr Davis in their review, expressed that “no one is going to wait 30 days for an item to be delivered, yet alone one that’s not exactly top quality.”

Another key difference is the location of the suppliers listed on each platform. Whereas the majority of Spocket suppliers are US or EU based, the suppliers on Oberlo all originate from AliExpress, so China. Because the majority of Spocket’s suppliers are based in the US or EU, which may help shipping times if your customers are from those locations, it may negatively affect profit margins since the products listed have such high prices already. A reviewer on g2 said about Spocket, “The pricing, I believe it's a bit expensive.” Another reviewer on g2 said  “Everything is overpriced. You can find things cheaper on other platforms.” Guiseppe, in his Trustpilot review, mentioned that on Spocket “the products are not unique since they are all listed on Amazon. The strange thing is the price on Amazon are lower than the Buy Price (Selling Price) so no profit margin. Try to search each product on Amazon and you will find the prices are lower than your buying price.”

Both platforms allow you to easily change the title, variants, image and descriptions for products. Spocket can integrate with most major eCommerce platforms on top of Shopify, such as WooCommerce, Squarespace, Wix and Ecwid, which is a feature that Oberlo does not offer (most likely because the company is owned by Shopify). However, when it comes to how many products you can import, Oberlo takes the cake with up to 30,000 product imports on its Boss plan, compared to the up to 250 products on the Spocket Pro plan. It will be useful to consider how many product imports you might need for your own store.

Oberlo does offer a free membership option with limited features. Their free plan allows you to import up to 500 products with unlimited monthly orders, however it lacks features such as the ability to handle bulk orders, shipment tracking and affiliate program support, all of which are offered on its Boss plan ($29.90 per month).

Neither Spocket or Oberlo offer a money back guarantee to their customers, which means you have to be fairly confident about which one you want to sign up to because there is some risk involved when you’re paying for membership. A Spocket customer, Sarah, on their review on Trustpilot mentioned that “Spocket has charged me 495 USD after canceling their trial, without me ever using their service. They refused to refund this amount due to their ‘no-refund policy.

Dropship Tool Comparison	Spocket	Oberlo
Plan Name	Pro	Boss
Price	$49.99 USD /month	$29.90 USD /month
Number of Users	1	1
Easy to set up
Shopify Integration
Other eCommerce Platform Integrations
Import 30,000 Products
Search Filters
Edit Product Details
Bulk Import
Affiliate Program Support
Real-Time Order Tracking
US and EU Suppliers
Vetted Suppliers & Products
24/7 Email and Chat Service
100% Satisfaction Guarantee of Your Money Back

Screenshots of Dropship Tools - Spocket vs Oberlo

Below are current screenshots of the Spocket dropship tool and the Oberlo dropship tool. The main difference is where suppliers are located - Spocket suppliers being from US and EU and Oberlo suppliers being from China - how many products you can import into your store and whether or not suppliers have been vetted.

Screenshots of Spocket

Screenshots of Oberlo

Directory Tool

A tool that is yet to be offered by either of Spocket or Oberlo is a directory product so that you can search by supplier in order to find a range of different type of suppliers for your online store needs, whether that be dropshipping suppliers, wholesalers, manufacturers or liquidators. The only dropshipping product that currently offers such a directory is the SaleHoo Directory.

Price

To compare the price of Spocket and Oberlo in the most useful way, it’s important to consider the difference in features offered by each. As mentioned earlier, we are comparing each platform’s mid-tier plan. On the Spocket Pro plan ($49.99 per month) you can import up to 250 products into your online store and the tool integrates with most major eCommerce platforms from Shopify to Squarespace. Spocket vets all their suppliers. On the Oberlo Boss plan ($29.90 per month) you can import up to 30,000 products, but it only integrates with Shopify and suppliers are not vetted, so there may be a higher risk that the quality is not going to be up to par. So there is definitely a tradeoff here, which is why it’s important to think about what features are the most important to you, and how much you would be willing to pay each month for them.

Alternatively, you could consider another leading dropshipping platform, SaleHoo, for example, which has a flat monthly price of $27, allows up to 500 product imports and has shipping time filters and very strict standards for vetting all their suppliers and products so you only end up selling quality products.

It’s important to consider the consumer protection offered by each of Spocket and Oberlo, too. Brook, in her review on TrustPilot mentions that she forgot to cancel her unwanted Spocket plan before the end of her trial and was charged $70 USD, “I immediately contacted Spocket explaining my error, to which they responded - verbatim ‘we are not approved to give refunds due to an unused subscription. Spocket reserves the right to adhere to our no-refund policy on subscriptions.’ In another review on Trustpilot, Irina says, “They charged my account twice...after endless chat conversations, they informed me that actually the annual plan does not come with 14 days trial and it is not refundable.

Customer Service

Timely, helpful customer service can be extremely important when starting and building a dropshipping business. If anything goes wrong with the platform you’re using, you need to know that a customer service representative can be there to help you when you need it. That’s the way to honor the service you promise to provide to your own customers and to keep them all happy. There are some differences to note between the customer service offered by each Spocket and Oberlo.

Spocket seems to offer 24/7 customer service, either via chat or email. They only offer email support to customers on their Starter plan ($24.99 per month) and chat support is provided to customers on their Pro or above plans. You only get better customer service when you purchase the more expensive plans, which can be tough for someone starting out. Oberlo doesn’t make such a claim about 24/7 service, but they can also be contacted via chat or email. However, their website does not clearly state when their customer service staff are available. At this stage, neither offer telephone support, so you may not be able to get a response to any issues right away.

Both Spocket and Oberlo have been on the receiving end of customer feedback about slow customer service responses. Dan said, in his Trustpilot review about Oberlo, “If you have a problem, it takes them at least 24 hours to get back to you on the 'live' chat. Absolutely useless if you have a customer breathing down your neck.” Revon, in his Trustpilot review about Oberlo said, “They have a "chat with us" box and it's a bot and when you want to talk to someone it takes 24 hours to get a response.” Brandon, said in his Trustpilot review, “Their customer service is decent in terms of professionalism, however, this doesn’t always translate the same in regards to problem resolution.

One reviewer on g2 said that Spocket “has tons of customer service reps and none of them can help you immediately. Minimum 72 hours.” Another customer, Jack, said in their Trustpilot review about Spocket that, “their ‘Customer Service’ consists of ignoring requests, shifting blame, avoiding questions and hoping that you'll stop chasing and the problem will magically go away.

Customer Service	Spocket	Oberlo
24/7 Customer Service
Chat Support
Email Support
Telephone Support
Fast Responses

Spocket vs Oberlo Reviews

As popular dropshipping platforms, there are a large number of reviews left by customers for each company, across a variety of trusted review boards. We have shared snippets of many such reviews in previous sections, and below we’ve shared the ratings listed on each of three major review platforms for each company.

	Spocket	Oberlo
Better Business Bureau (BBB)	1.5	1.08
Trustpilot Rating	4.6 “Excellent”	2.5 “Poor”
g2	4.5	4.5

Top Alternatives

While this review looked at Spocket and Oberlo, there are other dropshipping platforms on the market at similar price points, packed with just as many features. It’s important to consider what features are the most important for you and the store you want to build. If you’re still unsure and want to try a risk free option, you might want to check out SaleHoo (and their customer reviews) because they offer a 60 day money back guarantee which means you can try out their products with zero risk.