So great is the power of a single negative feedback, particularly over established eBay businesses, that some sellers are going to extreme lengths to get rid of negatives they consider unreasonable.
We say hurrah to that, especially when there are buyers like this one who recently made a post declaring they were being sued for placing a negative. And the reason for the negative? Allegedly, the hapless seller charged an ‘unreasonable’ $3 to ship the item (and even stated this shipping cost in the auction – gasp!).
eBay’s 2007 feedback changes also meant that for a short period of time, neutrals too had a ruinous affect on a seller’s reputation. Luckily, this was reversed in August 2008, but not before at least one seller sued over unreasonable neutral feedback.
Would you consider suing a buyer for a negative you felt was unjust?
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