@danimartineau Yes we used to feature member reviews. But we have recently updated our supplier profile pages and member reviews have been removed and instead replaced by a Supplier Snapshot which features detailed, in-depth reviews to help you decide whether a supplier is suitable for you. Like this one here: Link hidden: Login to view
Please be assured that we take a number of steps to ensure that suppliers meet our rigorous standards before they are added to the database.
* All our wholesalers must meet minimum standards of service. Most notably, we insist that suppliers provide secure payment methods so that in the unlikely event of something going wrong, members can always get their money back.
* We make anonymous purchases from all our suppliers and then rate them on price, speed, quality and service.
* Our three-tiered review system means that you don't only get our opinion on a supplier - you also get ratings from other SaleHoo members and independent eBay powersellers! You don't need to take just our word for it... find out what everyone else is saying, and judge for yourself.
Here are some simple things we look into or carry when screening supplier applications -
- Run a whois check on the supplier's website to verify when it was created (it is safest to deal with suppliers who have been online for at least two years), who owns the domain, and where the domain was registered (the country should match the contact details on the supplier's website). We recommend using Link hidden: Login to view (replace salehoo.com with the url of the supplier).
- Call the supplier's telephone numbers to ensure they are genuine.
- Purchase a sample before bulk ordering to ensure that the item meets your expectations.
- Low prices do not necessarily mean fraud, but radically low prices should warrant a closer look. If a price seems to good to be true, it probably is. Ask the seller as many questions about the item's authenticity as you can before you go any further.
- Always make sure the supplier accepts safe payments like a credit card or Paypal to purchase goods. These forms of payment are safe because they give you a comeback if something goes wrong. With these payment methods, you can usually have the transaction reversed fairly easily if necessary.
Also, you can always post here: Link hidden: Login to view and ask other members if they have any feedback or experience with the supplier you want to do business with.
If you have any further questions please feel free to contact me directly :) Cheers!