Although reviews online state that Link hidden: Login to view has been the source of several successful eBay Powersellers and online store owners, I didn't see any specific feedback from its direct users. However JCH Tools has been in business for over 11 years and they drop ship directly from their 20,000+ square foot plus warehouse in Pasadena, California. Should resellers find them incompetent, we will surely see their comments and complaints in forums online.
Link hidden: Login to view do not sell to the end consumers, and their products can be found in various hardware stores, automotive stores, farm and home stores, large box retailers, buying groups and co-ops, and other retailers. You can read several of their product reviews directly from retailers and auction sites like Amazon.
Hope this helps. :)