Thanks for the clarification. The first link you provided was Link hidden: Login to view
With regard to this supplier: Link hidden: Login to view, we have not received any serious complaints from SaleHoo members.
We take a number of steps to ensure that suppliers meet our rigorous standards before they are added to the database.
* All our wholesalers must meet minimum standards of service. Most notably, we insist that suppliers provide secure payment methods so that in the unlikely event of something going wrong, members can always get their money back.
* We make anonymous purchases from all our suppliers and then rate them on price, speed, quality and service.
* Our three-tiered review system means that you don't only get our opinion on a supplier - you also get ratings from other SaleHoo members and independent eBay powersellers! You don't need to take just our word for it... find out what everyone else is saying, and judge for yourself.
Hope this clarifies. :)