Confused about the order and payment processing


info75809
Full Member
  • Posts: 2
  • Joined: 31 Mar 20
  • Karma:
1 Apr 20 10:35:47 pm
Hello My Fellow Entrepreneurs,

I'm new too SaleHoo and working with dropship suppliers, so need to understand how the order and payment process works. The following is a very high-level summary based on my initial, but limited research:

I've learned that I need to find and setup an account with a dropship supplier. Furthermore, I understand that suppliers are your business partners, so it's very important that it's a good fit. In addition, it's my understanding that I'll showcase items from their catalog that I wish to sell through my online store, and then each time I make a sale, I login to our drop shipper's account and order the items on our buyer's behalf. Our supplier will then send the items direct to our buyer's address without any price information. In turn, we will be the one to send the invoice direct to our buyer online.

Where I need additional clarification is how the actual payment process works. The transaction is processed on our end, and I pay the transaction and payment gateway fees, and the funds are deposited to our bank account. In turn, I login to our supplier's account and purchase the item(s) with my credit that I have setup with the supplier. Is this scenario correct?

Please advise, and do not hesitate to educate me if I got this all wrong.

Respectfully,
Mario


rhea_salehoo
Site Admin
  • Posts: 336
  • Joined: 23 Mar 15
  • Karma:
13 Apr 20 04:55:53 am
Hi Mario! Your statement on how the payment is processed holds true when you're drop shipping - customer pays you with your published rate (includes your profit, shipping fee perhaps, and other additional charges), and then you use the money paid to you by your customer to purchase their items from your dropship supplier.

Hope this clarifies your concern.


info75809
Full Member
  • Posts: 2
  • Joined: 31 Mar 20
  • Karma:
13 Apr 20 05:25:24 am
Thanks Rhea, I figured that's how it worked, but just wanted confirmation.

Regards,
Mario


 

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