Do drop shippers have to worry about Importing & Customs?

Full Member
imsik1
Posts: 4
Joined: 18 Aug 11
Karma: 
18 Aug 11 04:16:09 pm
Hi all.

Im new to drop shipping and I just want to know if as a dropshipper do you have to worry about Importing & Customs. I mean since the product doesnt even go to you but straight to the customer, will the dropship supplier take care of everything?

Site Admin
richelle_salehoo
Posts: 5226
Joined: 20 Oct 08
Karma: 
19 Aug 11 02:27:15 am
Hi and welcome to SaleHoo, imsik1 :)

As far as I know, no you don't have to. Any importing fees will be shouldered by your customer, ideally you should never forget to mention in your listing where your item will ship from. So your customer is well aware of what to expect and you get to avoid any potential headache - There are some customers who will refuse to pay Customs tariffs thus the shipment either remains with Customs or is returned to your supplier. Then you are left with an angry customer demanding a refund for their purchase.

Hope this helps :)


Richelle

Customer Support Manager
SaleHoo Group Limited
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Site Admin
irene_salehoo
Posts: 2578
Joined: 21 Mar 10
Karma: 
19 Aug 11 03:10:07 am
Hi imsik1,

Just to note, the term drop shipper references the wholesale supplier and not you, the retailer/reseller.

Drop shippers differ in how they handle shipping. There are some who include cost for this in the drop ship fee, some will be charging a flat fee, some will base this fee on the weight or on the price. It would be best to carefully read the supplier's policies and procedures and if things are not clear, you just need to ask. Custom /import duty fees, on the other hand, are always shouldered by the buyer.

Cheers!


Irene
Full Member
imsik1
Posts: 4
Joined: 18 Aug 11
Karma: 
19 Aug 11 08:52:05 am
Thanks for the info , very helpful.

Site Admin
irene_salehoo
Posts: 2578
Joined: 21 Mar 10
Karma: 
22 Aug 11 02:32:53 am
On behalf of Richelle, you are most welcome imsik1! Any further questions, just post them in! :)


Irene

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