Do dropshippers refund initial deposits?

Full Member
retailer73
Posts: 43
Joined: 10 May 12
Karma: 
15 Oct 12 06:44:19 pm
Do not deal with drop-shippers that ask for an up front deposit.

I gave GoToBaby a $50 deposit when I opened their account.

Since I no longer use them & received no business. I think it only right that my deposit is refunded.

I have written 3 times & received no replies.




neil chaikin
Site Admin
richelle_salehoo
Posts: 5224
Joined: 20 Oct 08
Karma: 
16 Oct 12 01:33:40 am
Hello retailer73,

It might not always follow. You must check with the dropshipper as to their policies concerning their deposit if it is consumable or refundable.

I tried looking for information on their site but I failed to find any that may say so.

I have sent the supplier a message on your behalf, should I receive their reply I will let you know right away!

Cheers :)


Richelle

Customer Support Manager
SaleHoo Group Limited
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Site Admin
richelle_salehoo
Posts: 5224
Joined: 20 Oct 08
Karma: 
17 Oct 12 04:38:46 am
Hello again retailer73,

I have received the reply from GoToBaby.com regarding the $50 dropshipping deposit you posted when you joined the dropshipping program. Kindly refer to the reply below -

Hi, no we do not refund it becauseit is used as a debit into their accounts
they will use when they purchase from the program.

Thanks.

Karey
E-mail: customerservice@gotobaby.com


So the way I see it, the only way for you to redeem your $50 is to purchase something worth $50 from their site.

Hope this helps.


Richelle

Customer Support Manager
SaleHoo Group Limited
Sell more with your own professionally designed and search optimized e-commerce website. Check out Link hidden: Login to view now!
Full Member
retailer73
Posts: 43
Joined: 10 May 12
Karma: 
18 Oct 12 06:17:05 pm
This still doesn't seem right, since many of their prices were not in line for drop shipping.

I guess I will take the loss, since I do not find items to order at this point.




neil chaikin
Site Admin
richelle_salehoo
Posts: 5224
Joined: 20 Oct 08
Karma: 
19 Oct 12 01:04:10 am
Sorry you can't get back your $50. It is always ideal to check on a supplier's refund policy before shelling out any money.

Please let us know if we can help you with anything else!

Take care :)


Richelle

Customer Support Manager
SaleHoo Group Limited
Sell more with your own professionally designed and search optimized e-commerce website. Check out Link hidden: Login to view now!

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