Doba was the worse company I have ever worked with. Entirely too expensive to use for dropshipping.
Plus they sell out so quickly that by the time you create a lising, and have it run a few days, they can't fill the order.
Worse experience was I had a customer that was set to have a specific bed set. Doba had 3 showing in stock. I placed the order and was notified a few days later that hit was sold out but more was on the way. I let the customer know and they chose to wait for the restocking.
I check back several times a day for about 3 weeks, to make sure I was one of the first to place an order when it was restocked.
I had just checked one day and it was sill showing as sold out. I then browsed around the site for a few minutes to see if there was anything else that I might want to list. After about 10 minutes I decided to check on the set again. Whoa... There were 5 showing in stock. I placed the order and then let the customer know it had been restocked and was ordered.
I check back later that day and it showed that the one I had placed the order for was removed from the inventory .
After 3 days I contacted Doba to see why I had not received the shipping info. and they were now showing the set as being sold out. I was told they were just behind a little and that they would soon ship it out.
After the 5th day, the customer was wanting to know tracking info, I went back to Doba and the rep I spoke with said that they were sold out and that I was not getting one for my customer.
Ok now I know I was one the very first to place an order after they were restocked, and one rep had told me that they were just processing my order so by this time I was very confused..
I tried to explain to the rep that I know I had placed the first order after it was restocked..The rep assured me at this point that I was not going to get one.
In desperation I went out looking at other sites to see if I could even find one for the customer. I think it was about 2-3 days later that I rem that OS also purchased from Doba so I went to their site to see if they had it.. no they were sold out as well. The next day I resumed my search trying to locate a set. I checked OS and wow they had 5 in. I really don't think it was a fluke that Doba got in 5 and OS received 5.
What they had done is they took my order when OS contacted them 3 days later and gave it to OS since they were making a bulk purchase..
This was the lesson I learned with Doba.
They are rude, they don't care about the little companies, the cater to the larger companies, and if one of those companies wants your order they will give it to them regardless of whom make the first purchase. Just prior to this mess, I had placed 16 orders for bedding and they were all sold out even if at the time I placed the order they were showing as being in stock..
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