How to handle one order shipping from two dropship sources.

Free Member
rhondah
Posts: 3
Joined: 29 Aug 10
Karma: 
8 Sep 10 03:30:55 am
If we have a customer who orders from two suppliers, our shipping cost is double. What's the best way to handle this? Use only one supplier? Just take the loss on the second shipping charge?

We're looking for an optimum strategy, any ideas?


Site Admin
richellemonfort
Posts: 5220
Joined: 20 Oct 08
Karma: 
9 Sep 10 04:23:33 am
Hi rhondah,

If you are using a dropshipper, shipping cost would no longer be your concern as this will be shouldered by the customer. Remember that when you list the product, you are supposed to include shipping and handling costs into your final selling price. So in your case if your customer orders two products from two of your suppliers then they will receive two packages in the mail - and may realize that the products they ordered don't come from one supplier.

If you haven't, i would suggest downloading your copy of our Dropshipping Handbook 2010. To download please go to the link below:

Link hidden: Login to view

Hope this helps :)

By the way, it would be nice to see a picture of you, if you have a chance to upload one!


Richelle

Customer Support Manager
SaleHoo Group Limited
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Site Admin
irene_salehoo
Posts: 2578
Joined: 21 Mar 10
Karma: 
9 Sep 10 05:46:38 am
Hi Rhonda,

I don't see any issue about shipping on the number of order. I assume there's a corresponding shipping fee for every product you have listed, and it doesn't matter from what suppliers they are coming from. Or were you listing the same 'small' items from different dropshippers and that you cannot 'combine' shipping? If that's the case then you will have to narrow down on one supplier to avoid this problem. Or am I getting mixed up (lol) ?

I hope this helps in some way. If you can provide more details that would be better. :)

Take care.


Irene

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