Newchic's Dropshipping Program

Hi Guys.

I am a bit confused here as I was talking live with who I thought were Dropshipping Company called Newchic. Anyhow here is the transcript please let me know if this sounds strange?

Triss
Hello. Welcome to Newchic Customer Service.How may I help you?
Nino
6:54 pm
Hi can you tell me if I am on your dropshipping program?
Triss
can you tell me your email address?
Nino
email deleted
Triss
i
I am checking, hold on
Nino
no problem
Triss
yes, you have in
Nino
Ok good are you a blind dropshipping company?
Triss
For dropship, could you please check at the

Any problem,you can email to :dropshipping@banggood.com or contact skype: BGdropshipping, MSN: Link hidden: Login to view , our colleague will help you out.
Nino
can I take your photos from your site?
are you Banggood? I thought you were Newchic?
Read
Triss
sorry, send you wrong infomation
Link hidden: Login to view
this is our SKYPE account
Would you please chat with our special staff via the SKYPE ?
Nino
I dont have skype

Hi Nino,

Thanks for your feedback. As far as we know, Newchic and Banggood are separate companies. But given this chat transcript,we will definitely look further into this and let you know.

Hi Shane

Thank you for your reply I am looking forward to seeing what you come up with in terms of new chic and Banggood.

Thank you

Hi Nino,

This is Lucky Xu from newchic dropship team.

We have sent you a PM.Hope you can check it.

Kind regards,

Lucky

ninosonja wrote:Hi Shane

Thank you for your reply I am looking forward to seeing what you come up with in terms of new chic and Banggood.

Thank you

Hi Lucky

Yes I have read your reply and that's no problem thank you for verifying my concern.

Hi there!

Just curious, did they confirm if they are under the same company then? I can't find any info re this on either websites but I ordered from NewChic and the shipping confirmation came from Banggood. Not a big issue if they are the same company but can be confusing especially with regards to tracking orders.

ninosonja wrote:Hi Lucky

Yes I have read your reply and that's no problem thank you for verifying my concern.

Hi there,

This was Newchic's reply on this matter:

Actually newchic and banggood are two different companies occupied by two different bosses, while they work in the same office.

Nonetheless I have forwarded this to Newchic's rep to SaleHoo so they can check out your order.

Hi Harriet,

Thanks for your kind reminder.This is Davina Wu from Newchic Dropship Team.

Actually the Banggood.com and Newchic.com are business partners owned by different boss,but located in same building.

As for your order info,you can check it through dropship orders center.You can also contact us by mailing to Link hidden: Login to view .

For the shipping confirmation mail,our IT team is solving the problem now .

Best wishes,
Davina