Oo.com.au - Has anyone dealt with them before?

Free Member
mad_missi
Posts: 9
Joined: 16 Nov 11
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20 Nov 11 01:14:44 pm
Has anyone dealt with them before? They have mixed reviews, and haven't yet replied to my emails, and it has been over a week.

They have some great stuff that I would like to sell/dropship, but it is hard to get started when they won't answer you.

Full Member
t0psales
Posts: 383
Joined: 25 Jun 08
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20 Nov 11 03:45:14 pm
I have dealt with them but it has been a while, I did on occassions have to ask a question but got no reply.

They also use their own bags for shipping so you won't get return customers

Site Admin
fudjj
Posts: 5913
Joined: 27 Jul 07
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20 Nov 11 09:53:45 pm
They also used to sell on eBay themselves under a different account name, but that said, I know some were using them to also sell on eBay and were doing OK as far as I know.


Mark (fudjj)

Community Manager
SaleHoo.com

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Free Member
mad_missi
Posts: 9
Joined: 16 Nov 11
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20 Nov 11 11:45:53 pm
Hmm, so my best bet is to use them as a wholesaler then?

That really sucks. They are the only company in the Directory for Australia that seemed any decent (in my opinion).


I contacted Sunrise Imports through email and online chat, and got 2 differnt answers. The man on chat said that they DO dropship and gave me details etc, but the lady in the email was straight to the point saying NO they don't dropship.
I emailed back saying that someone else from the company said they do, but no reply.

I think I am going to ask for my money back. I'm sure Sale Hoo is great for US and China customers, but I am finding it very hard being in Australia.

Full Member
t0psales
Posts: 383
Joined: 25 Jun 08
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21 Nov 11 01:22:15 am
I am in australia and find salehoo fine

Free Member
mad_missi
Posts: 9
Joined: 16 Nov 11
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21 Nov 11 01:26:59 am
May I ask which suppliers you use?

Of all the companies I have contacted, only 2 or 3 have gotten back to me, and like I have mentioned before, their shipping prices are unappealing.

Full Member
t0psales
Posts: 383
Joined: 25 Jun 08
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21 Nov 11 02:55:21 am
I prefer to not tell anyone who I go through, but they are based in sydney and import items from china, they don't charge me membership or anything and are fair on shipping.

OO is fairly good except for communicating with customers.

Site Admin
richelle_salehoo
Posts: 5226
Joined: 20 Oct 08
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21 Nov 11 04:11:48 am
Hi Mad_Missi,

Have you tried giving oo.com.au a call? If you haven't might be best to give them call so your inquiries can get top priority. Oftentimes due to the bulk of the emails a supplier receives, it may usually take longer than expected to get a reply from them.

Here's their contact number +61 1300132151

Hope this helps :)


Richelle

Customer Support Manager
SaleHoo Group Limited
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Free Member
mad_missi
Posts: 9
Joined: 16 Nov 11
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21 Nov 11 09:09:20 am
They have actually replied to me now, so I will give them a shot...

Site Admin
richelle_salehoo
Posts: 5226
Joined: 20 Oct 08
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22 Nov 11 01:19:03 am
That's great Mad_Missi :)

Do keep us updated of your progress and do add your review for oo.com.au by visiting their supplier profile page - Link hidden: Login to view

All the best!


Richelle

Customer Support Manager
SaleHoo Group Limited
Sell more with your own professionally designed and search optimized e-commerce website. Check out Link hidden: Login to view now!

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