Providing a Credit Card number to a supplier


leon45
Full Member
  • Posts: 2
  • Joined: 31 Jan 13
  • Karma:
8 Mar 13 04:11:41 pm
Hi everyone,

My name is Luis and I'm about to start up an online store with my partner. We have reached a supplier who provides beautiful videogames related toys and other collectibles we want to dropship to customers here in Mexico. We have applied and they e-mailed us an International Application form and they are asking us to provide them with a credit card number and it's expiration date as well as it's CSC code, i mean, everything they need to charge us anything.

As we are completly newbies in this selling online business, we want to know if this situation is ok or safe.

Thank you very much!

PD: We found this supplier here in Salehoo directory.


richelle_salehoo1
Site Admin
  • Posts: 5202
  • Joined: 20 Oct 08
  • Karma:
11 Mar 13 01:53:45 am
Hello and welcome Luis,

I have read other posts asking about the same thing as you are regarding providing their supplier with their credit card details as a requirement to starting business with the said supplier. And I know that this process/requirement seems so bogus and I completely understand the hesitation on your part, I would feel the same way too!

I have once asked one of the concerned suppliers, and they confirm that this process is mainly set as a back-up in case the customer fails to pay for their orders. This is also way for them to verify their customer's credibility. But please note that this is a case to case basis as each supplier has a different policy.

It might be best that you ask your supplier their reasons for asking for your credit card details so they can explain to you the reason and the entire process thoroughly.

If you need help in contacting them you can PM me their details and I can help you contact them :)

Cheers!


Richelle

Customer Support Manager
SaleHoo Group Limited

leon45
Full Member
  • Posts: 2
  • Joined: 31 Jan 13
  • Karma:
11 Mar 13 02:03:06 am
Thank you very much Richelle, we thought those are the reasons they are asking for it.

However, i will send you their details as you are suggesting.

We really appreciate your help.

Cheers!!


richelle_salehoo1
Site Admin
  • Posts: 5202
  • Joined: 20 Oct 08
  • Karma:
11 Mar 13 03:02:50 am
You're welcome Leon :) Yep I just got your PM and will try to cont act the supplier later today.

Talk to you soon!


Richelle

Customer Support Manager
SaleHoo Group Limited

mutaaly
Full Member
  • Posts: 16
  • Joined: 06 Apr 13
  • Karma:
9 Apr 13 06:10:42 am
some more dropshipper need to fill credit application why they do not charge online .. they would ask checking account if they back up payment ...
it's really concerning matter ..


richelle_salehoo1
Site Admin
  • Posts: 5202
  • Joined: 20 Oct 08
  • Karma:
9 Apr 13 11:40:53 pm
As explained by one of the suppliers I asked in the past, this is being asked as a back-up in case your primary means of payment like your credit card will not allow t hem to process your orders.

If you feel uncomfortable then I suggest contacting the supplier so you can discuss this with them and ask them yourself as to why they are requiring you to provide such data.

All the best :)


Richelle

Customer Support Manager
SaleHoo Group Limited

 

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