Welcome to SaleHoo :) All business transactions are done directly between members and suppliers, SaleHoo does not partake in most (if not all) transactions. But like Marc mentioned, you can contact us anytime should you need help.
Also if you haven't, please take the time to download y our copy of our Dropshipping handbook 2013. To get y our copy please go to Link hidden: Login to view
it's the first guide on the page.
All the best!