Wholesale & eBay Forum General Selling Advice & Tips Help needed: Is anybody familiar with rhinomart.com?

Help needed: Is anybody familiar with rhinomart.com?


ezbargins
Full Member
  • Posts: 65
  • Joined: 07 Jul 08
  • Karma:
15 Feb 10 01:31:15 am
I was looking in the suppliers list for rhinomart and i cant seem to find them. I want to read any reviews made on them.


richelle_salehoo1
Site Admin
  • Posts: 5231
  • Joined: 20 Oct 08
  • Karma:
15 Feb 10 02:00:45 am
Hi ezbargins,

I'm not sure why they are no longer in our directory, they must have been removed for some reason. (That we are still trying to find out what)

I did find a few posts about them and this one is the most similar to yours:

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I visited their site and everything seems legit and fine - safe payment methods, complete contact details and a vast product range. I also tried checking online for complaints and so far its hard to say which is which since there is no way to verify any of these complaints (unless of course if we know the complainant).

Hope this helps somehow...cheers!


Richelle

Customer Support Manager
SaleHoo Group Limited
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ezbargins
Full Member
  • Posts: 65
  • Joined: 07 Jul 08
  • Karma:
16 Feb 10 12:01:07 am
i was wondering if they are not on your site if they would be worth trusting


richelle_salehoo1
Site Admin
  • Posts: 5231
  • Joined: 20 Oct 08
  • Karma:
16 Feb 10 01:00:18 am
Hi again ezbargins :)

They should be relatively safe to deal with but the quality of their products do seem a bit poor.

If you do try you luck with them, please post an update - it'll be a great help for everyone!

All the best...


Richelle

Customer Support Manager
SaleHoo Group Limited
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dinasour230
Full Member
  • Posts: 52
  • Joined: 25 Nov 08
  • Karma:
16 Feb 10 08:16:19 pm
I have purchased from them. Straight off the website, and in person. I have been to their wherehouse too. They are safe to purchase from. Hope this helps.


richelle_salehoo1
Site Admin
  • Posts: 5231
  • Joined: 20 Oct 08
  • Karma:
16 Feb 10 10:59:15 pm
Thanks dinasour230! :)

We have actually added them back to the SaleHoo directory after a thorough review.

Cheers!


Richelle

Customer Support Manager
SaleHoo Group Limited
Sell more with your own professionally designed and search optimized e-commerce website. Check out Link hidden: Login to view now!

crazyideals4u
Full Member
  • Posts: 1
  • Joined: 31 Jan 15
  • Karma:
14 Feb 15 05:43:55 pm
I ORDERED AN ITEM ON RHINOMART AND THE STATUS SHOWED AVAILABLE IN STOCK AND THEN I GET AN EMAIL AND SAYS THEY ARE OUT OF STOCK AND SO I HAD TO REFUND MY CUSTOMER THE PAYMENT. THIS WAS MY FIRST SALE ON MY SITE AND VERY FIRST REFUND. HOW EMBARRASSING.


fudjj
Site Admin
  • Posts: 6355
  • Joined: 27 Jul 07
  • Karma:
14 Feb 15 07:45:53 pm
Hi Martin and welcome to the forum,

You're not the only one to get caught out like this, it's one of the big negatives against dropshipping. Unfortunately, a lot of suppliers don't up excellent automated stock inventory systems in place and this can cause drama with sellers taking orders for out of stock items. I would suggest that if this is an issue with your supplier, no matter who they are, quickly contact them after an order is placed with you to confirm the product is in fact in stock.

If it is then no problems, process the order. If it is in fact no longer available, it at least gives you the chance to contact the buyer and inform them of the oversight in a very timely manner. Situations like this are very time sensitive, if you can act quickly enough then you can often calm a serious issue from getting completely out of control.


Mark (fudjj)

Community Manager
SaleHoo.com

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