How to get a new Amazon account if old account was closed

Hello! My Amazon account got closed. is there any way I can get a new account. If so how?

how come your amazon account got closed? Did you use amazon as your drop-shipping ?

anvu wrote:how come your amazon account got closed? Did you use amazon as your drop-shipping ?

no I had a customer that claimed that an item wasnt real?

Hi Jamal,

They have a pretty hard and fast rule about closing accounts and you would need some solid evidence to proof your item was in fact authentic to get the case reopened.

Do you have or can you get proof of authentication from your supplier?

I bought the item from a goodwill

OK, second hand item by the sounds. That's quite bizarre, you mean they claimed the brand was fake or what was the complaint exactly?