Market Research Lab is timing out

Hi

I have be trying to use the Market Research Lab to check product markets and its keeps saying timing out check back in an hour. At first I just figured there was an issue on the site (server etc) but it keeps happening it will only let me do random items for example it let me do coffee makers but not espresso makers, and other search's like that. I am not sure why it's happening or what I should be doing. Other examples that didn't' work are pot racks, cooking tools, pots and pan and the list goes on. Any suggestions?

Thanks

Susan

Hi Susan,

There certainly is a problem bugging the system at the moment. Tech is working on the problem, but suggest that you just keep trying currently if you want to as the problem is only intermittent