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PayPal closing down my account - what can I do?


nzaman
Free Member
  • Posts: 17
  • Joined: 11 Apr 11
  • Karma:
7 Jul 11 04:11:33 pm
Hi

Paypal have decided to close down my account, they say my account is a "High Risk" or somthing along that line basicaly they do not tell me the reason behind it..

Can someone please tell me what happens to my ebay account and also what should i do regarding paypal, should i create another account?

Looking forward to your replys..

Nadeem


richelle_salehoo1
Site Admin
  • Posts: 5231
  • Joined: 20 Oct 08
  • Karma:
8 Jul 11 02:05:52 am
Hi Nadeem,

Sorry to hear of the situation you are in, but creating a new account won't do you any good, PayPal will see that its still you and it will still get closed or restricted.

Have you tried contacting PayPal to ask further about their reasons for closing your account and if there was anything you could do for them to reinstate it.

In case PayPal decides to keep your account closed, it might be time for your to consider other payment alternatives like Paymate and Google Checkout which are both accepted on eBay.

I found this thread which might help - Link hidden: Login to view

All the best!


Richelle

Customer Support Manager
SaleHoo Group Limited
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timelinegoods
Free Member
  • Posts: 54
  • Joined: 16 Mar 11
  • Karma:
10 Jul 11 05:28:39 pm
Hi

Paypal have decided to close down my account, they say my account is a "High Risk" or somthing along that line basicaly they do not tell me the reason behind it..

Can someone please tell me what happens to my ebay account and also what should i do regarding paypal, should i create another account?

Looking forward to your replys..

Nadeem


Hi Nadeem, I am sorry to hear about your misfortune with PayPal. But you should really give them a call to speak to Live Rep. It's so much easier to get an understanding about what's going on with your account.

There's also another site that is similar to PayPal, and the rates are cheaper: cashsender.com

Good Luck!

Yvette


fudjj
Site Admin
  • Posts: 6305
  • Joined: 27 Jul 07
  • Karma:
10 Jul 11 08:38:49 pm
Hi

Paypal have decided to close down my account, they say my account is a "High Risk" or somthing along that line basicaly they do not tell me the reason behind it..

Can someone please tell me what happens to my ebay account and also what should i do regarding paypal, should i create another account?

Looking forward to your replys..

Nadeem


Hi Nadeem,

When PayPal close an account, it's pretty much goodnight to PayPal as a payment gateway. My guess is it had something to do with your stock profile, most likely fake branded items.

As Richelle advised, look for payment alternatives. That will pretty much be your only avenue from here, although I wouldn't be surprised if your eBay account is also in trouble at this point.

I think calling PayPal is a very good idea, at least try to get an answer as to why they took that action. If they will give you an exact answer, which I doubt, but still worth trying, you will get an idea on if your eBay account is also being watched closely!


Mark (fudjj)

Community Manager
SaleHoo.com

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