Sky High Auctions - how do I access it?

Full Member
mrsyurko
Posts: 3
Joined: 14 Jan 10
Karma: 
16 Jan 10 10:45:38 pm
I am new to SaleHoo and when signing on, I purchased the Sky High Auction criteria. It was taken from my bank account but I don't know how to retrieve the info??? It's like I paid for it and didn't get it or don't know how to! Can anyone help me??

Site Admin
fudjj
Posts: 5909
Joined: 27 Jul 07
Karma: 
16 Jan 10 11:05:07 pm
Hi mrsyurko and welcome to the site.

Just send that inquiry directly through to Link hidden: Login to view, and they will be able to assist you with that no problems.

Cheers


Mark (fudjj)

Community Manager
SaleHoo.com

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Full Member
satya
Posts: 1778
Joined: 02 Jun 09
Karma: 
17 Jan 10 10:39:43 pm
Hi Heather,

We have sent the details of your Sky High Auctions account to your email. Just use the set up link provided on that email to set up your account and create your login and password. Once you have completed the form, you will have full access to Sky High Auctions.

Please let me know if you need anything else at all. Welcome to SaleHoo!


Satya
Customer Support
SaleHoo Group Limited
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Free Member
startrip
Posts: 2
Joined: 01 Aug 10
Karma: 
1 Aug 10 06:42:42 pm
I also joined Sky High's special offer. After completing order and clicking "complete order" I got a "404 Not Found" error. The same thing with the link from my confirmation email. Really frustrating since today is my only day off from my "day job" and I fully intended on using the time for this. Really sucks!

Site Admin
fudjj
Posts: 5909
Joined: 27 Jul 07
Karma: 
1 Aug 10 10:00:53 pm
Sorry for the drama startrip, especially being a new member. It's not the way we like to welcome new members to the boards, but I'm sure one of the support will get that issue sorted for you asap.


Mark (fudjj)

Community Manager
SaleHoo.com

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Free Member
startrip
Posts: 2
Joined: 01 Aug 10
Karma: 
2 Aug 10 12:06:47 am
I'm really impressed. I received a fix for the problem today (Sunday). I thought my whole day was shot. I appreciate the good customer service. For anyone else with a similar problem: Goto members home page, click on the products tab and all your purchases should be listed with activation links. Thanks for the quick help.

Full Member
satya
Posts: 1778
Joined: 02 Jun 09
Karma: 
2 Aug 10 12:18:51 am
Hello and welcome to SaleHoo, startrip!

If you need anything at all, don't hesitate to post here or email us at support@salehoo.com and we'll be happy to help you out.

All the best!

PS - A picture to your profile would be great.


Satya
Customer Support
SaleHoo Group Limited
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Site Admin
richelle_salehoo
Posts: 5226
Joined: 20 Oct 08
Karma: 
2 Aug 10 01:04:14 am
I'm really impressed. I received a fix for the problem today (Sunday). I thought my whole day was shot. I appreciate the good customer service. For anyone else with a similar problem: Goto members home page, click on the products tab and all your purchases should be listed with activation links. Thanks for the quick help.


You're welcome startrip , glad to have been of help :)

And welcome to the site! Nice to have you here with us!

Cheers!


Richelle

Customer Support Manager
SaleHoo Group Limited
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