Frieght forwarder and customs charges when importing from the US to Australia

Full Member
t0psales
Posts: 382
Joined: 25 Jun 08
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25 Feb 12 12:50:56 pm
thinking of purchasing in bulk from a US company, not a lot of stuff, thinking try small batch first, see how that go.

wondering if anyone has dealt with a frieght forwarder and also what to do with customs, how much do customs take??

Site Admin
richellemonfort
Posts: 5220
Joined: 20 Oct 08
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27 Feb 12 12:53:37 am
Hi T0pSales,

Marc might be able to give you more information based on his previous experience, but while you wait for Marc you may refer to these threads -

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Other helpful links you might want to read through are -

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Hope this helps a bit :)


Richelle

Customer Support Manager
SaleHoo Group Limited
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Site Admin
fudjj
Posts: 5768
Joined: 27 Jul 07
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27 Feb 12 02:39:29 am
Hi TS,

I know the product you have in mind of course and while it is considered a food item, there will be no issues in regards to quarantine or that nature. In regards to customs charges, your order will be a long way from the 1000 dollar GST limit, so no GST applicable and absolutely no import duty that I am certainly aware of.

Packaging is the only real concern that I would have, you don't want half the stock broken by the time it arrives.


Mark (fudjj)

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SaleHoo.com

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Full Member
t0psales
Posts: 382
Joined: 25 Jun 08
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28 Feb 12 11:01:56 pm
I joined up to Shipito but now they are saying that I need to be verified but how, I currently dont have a licence, don't have any utility bills, the form they keep asking for is a US form and never heard of it??

Full Member
t0psales
Posts: 382
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28 Feb 12 11:12:01 pm
appears that because my aypal has the name Laurence and my emails etc I use Laurie, hello, different person.. hahaha

Site Admin
fudjj
Posts: 5768
Joined: 27 Jul 07
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28 Feb 12 11:18:59 pm
lol, will the real Laurie, Laurence or whoever, please stand up :)


Mark (fudjj)

Community Manager
SaleHoo.com

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Full Member
t0psales
Posts: 382
Joined: 25 Jun 08
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28 Feb 12 11:22:09 pm
I am going around in circles

Hello,

Please submit the following documents if that is the case.
Documents that will need to be submitted:

- 2 Government issued photo IDs
- A 1583 form signed and dated by yourself (USPS form that you can access in the verification section of your account)
- A utility bill which matches your Shipito billing information

what can I do, no way can I supply them with what they want.

Full Member
t0psales
Posts: 382
Joined: 25 Jun 08
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28 Feb 12 11:25:11 pm
Just told them to refund my $8.50 and cancell my account.

Full Member
t0psales
Posts: 382
Joined: 25 Jun 08
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28 Feb 12 11:46:07 pm
now they wont do that unless I apply for it through my account.

Full Member
t0psales
Posts: 382
Joined: 25 Jun 08
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29 Feb 12 01:29:32 am
any ideas, I would prefer to stay with them but the documents would be a pain to find.

Site Admin
richellemonfort
Posts: 5220
Joined: 20 Oct 08
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29 Feb 12 01:59:21 am
Hi Laurie,

I visited their site in the hopes of finding information to help you out but I was unable to find any information, unfortunately.

You are obviously in contact with them. Maybe you can explain that the different names refer to the same person that being you and let them know that you are based in Australia.

If it doesn't work might be time to look elsewhere.

I hope Marc has something up his sleeve to help you out with Shipito.

The best of luck!


Richelle

Customer Support Manager
SaleHoo Group Limited
Sell more with your own professionally designed and search optimized e-commerce website. Check out Link hidden: Login to view now!
Full Member
t0psales
Posts: 382
Joined: 25 Jun 08
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29 Feb 12 02:03:21 am
I did actualy do that but no go from them.

Site Admin
richellemonfort
Posts: 5220
Joined: 20 Oct 08
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29 Feb 12 02:25:10 am
Oh my... From the many posts that I have read in the past the company that is often recommended is Link hidden: Login to view

I guess if things don't turn out for the best with Shipito might be best to seek other options.

All the best!


Richelle

Customer Support Manager
SaleHoo Group Limited
Sell more with your own professionally designed and search optimized e-commerce website. Check out Link hidden: Login to view now!
Full Member
t0psales
Posts: 382
Joined: 25 Jun 08
Karma: 
29 Feb 12 03:15:40 am
well, I have just joined MYUS and waiting for it to happen

Full Member
t0psales
Posts: 382
Joined: 25 Jun 08
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29 Feb 12 03:21:23 am
now to get my $8.50 back from Shipito

Might paypal dispute it..

Free Member
importexportcoach
Posts: 34
Joined: 08 Sep 12
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21 Sep 12 11:21:35 am
thinking of purchasing in bulk from a US company, not a lot of stuff, thinking try small batch first, see how that go.

wondering if anyone has dealt with a frieght forwarder and also what to do with customs, how much do customs take??


Depends largely on the goods. Duties are usually 5-10% and are getting lower every year, there are also massive amounts of goods that are duty exempt.

A freight forwarder is a good idea so is a customs broker. The payment to them is usually only 100 -200 dollars on most orders and they handle the paperwork etc and all the headaches.

Hope this helps


Alex C Ryan
Managing Director
Import Export Exposed
startimportingnow.com.au


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