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Wholesale & eBay Forum Selling Products Online & Marketing eBay problem - buyer complains item not received

eBay problem - buyer complains item not received


ivy-ljie
Full Member
  • Posts: 19
  • Joined: 28 Apr 07
  • Karma:
23 Oct 07 05:39:32 am
Hi I am selling some cheap stuff on ebay, as they are cheap, I don't use tracking number shipping service. I had a buyer who complains not received even after I reshipped the item again. Anybody has experience on this situation? refund the money and block the user? thanks in advance.


jimmy_huber
Free Member
  • Posts: 2867
  • Joined: 11 Mar 10
  • Karma:
23 Oct 07 05:55:38 am
Well you have to decide which is more important loosing a cheap item or a negative feedback and a dispute. I would just refund the payment. And block them


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