eBay problem - buyer complains item not received

Full Member
ivy-ljie
Posts: 19
Joined: 28 Apr 07
Karma: 
23 Oct 07 05:39:32 am
Hi I am selling some cheap stuff on ebay, as they are cheap, I don't use tracking number shipping service. I had a buyer who complains not received even after I reshipped the item again. Anybody has experience on this situation? refund the money and block the user? thanks in advance.

Free Member
jimmy_huber
Posts: 2867
Joined: 11 Mar 10
Karma: 
23 Oct 07 05:55:38 am
Well you have to decide which is more important loosing a cheap item or a negative feedback and a dispute. I would just refund the payment. And block them


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