* copy of passport
* copy of bank statement confirming address
* receipt, invoice etc to show items listed on ebay are in my possession
* agreement with suppliers
Hello there I have had a similar problem, I had an auction for 10 PS3s, someone with only a few feedback won the auction, but he never paid me instead he left me negative feedback saying I'm a fraudster, but it gets better he then sent ebay a non delivery complaint, this was done all within an hour. Next thing I know ebay had suspended my account?
I have contacted ebay several times about this but they are asking me for proof that I sent the items? I'm puzzled I explained to ebay that on the auction it says delivery will take up to 5 working days, and that the buyer filed a non delivery report the same day and that he never paid me. If ebay had looked into my case at all they would see all this information.
Its beyond a joke that a decent ebayer can be treated like this obviously the idiot who never paid me is a competitor. I think ebay customer service is a shambles. And ebay does requires you to send id once suspended I done all this and explained my case but its still ongoing! Its an absolute disgrace!!
No the account is def suspended!
I have tried to log into my account and i cannot access anything but messages... On my messages i have an alert telling me the account is suspended...
This problem is not unusual. I was asked for the same information. I am a dropshipper so it is hard to get the proof of purchase. This is my one source of income and eBay just stopped it like turning off a tap.