How is your eBay evaluation score?

Free Member
jcarter13
Posts: 8
Joined: 10 May 10
Karma: 
17 Jun 10 08:57:27 am
hi,

My status on the eBay seller dashboard is "very low"

does this mean i will be banned at the next evaluation?

I have a feedback rating of 99%.

Thanks,

Jack.

Site Admin
fudjj
Posts: 5916
Joined: 27 Jul 07
Karma: 
17 Jun 10 10:31:01 pm
Hi Jack,

Even though your feedback is strong, you have to maintain a good DSR score or your account can be in trouble.

Check your DSR scores, you really need to maintain those at around 4.5 or higher to be in the safe zone. Not sure what it is exactly that has your account in the low zone, but my guess is it will be a low level of customer satisfaction.

Of course it can also be a policy compliance issue as well, but you will be able to pin point the answer down by checking everything, then you can set about making some changes to get it back into a safe trading area.

: )


Mark (fudjj)

Community Manager
SaleHoo.com

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Full Member
kreative-labs
Posts: 43
Joined: 29 Jun 09
Karma: 
21 Jun 10 03:25:25 am
I just Became a TOP RATED SELLER and POWER SELLER This June 20th (It took me 4 months since i started selling on Ebay.)


Kreaive Labs (Wholesale Printing/Advertising Signs)
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richelle_salehoo
Posts: 5226
Joined: 20 Oct 08
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21 Jun 10 04:11:41 am
That's great news Kreative Labs! Congratulations :)

Maybe you can help Jack out with his troubles. Any tips on how you made it in such as short time would be greatly appreciated!

Hopefully we can have more TRS and PowerSellers in our community.

All the best!


Richelle

Customer Support Manager
SaleHoo Group Limited
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Full Member
kreative-labs
Posts: 43
Joined: 29 Jun 09
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21 Jun 10 04:28:25 am
That's great news Kreative Labs! Congratulations :)

Maybe you can help Jack out with his troubles. Any tips on how you made it in such as short time would be greatly appreciated!

Hopefully we can have more TRS and PowerSellers in our community.

All the best!


Thank you.

I have sent a private message to Jack with some Good Info on how to build up his FEEDBACK & DSR SCORES.


Kreaive Labs (Wholesale Printing/Advertising Signs)
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Full Member
satya
Posts: 1778
Joined: 02 Jun 09
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21 Jun 10 06:11:26 am
I just Became a TOP RATED SELLER and POWER SELLER This June 20th (It took me 4 months since i started selling on Ebay.)


Congratulations on your wonderful news, Kreative Labs! Wish you more success in the future.


Satya
Customer Support
SaleHoo Group Limited
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Site Admin
richelle_salehoo
Posts: 5226
Joined: 20 Oct 08
Karma: 
21 Jun 10 09:24:26 pm

Thank you.

I have sent a private message to Jack with some Good Info on how to build up his FEEDBACK & DSR SCORES.



Thank you too, Kreative Lab! :)

I'm sure the favor will be returned a hundred folds or maybe more... Keep up the good work!

All the best! Cheers :)


Richelle

Customer Support Manager
SaleHoo Group Limited
Sell more with your own professionally designed and search optimized e-commerce website. Check out Link hidden: Login to view now!

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