Paymate Limitations as an Alternative

Full Member
dwmgoods35
Posts: 310
Joined: 19 Feb 09
Karma: 
31 Jan 10 07:39:10 pm
Hey guys,

I thought this would be a good post for those currently using Paymate as their alternative and a little tip as to the pros and cons of using just Paymate.

Overall I think Paymate is a great! alternative and is a hassle free option if you dont want to worry about those common practices that paypal does with holds, suspensions. There are currently a few limitations below:

1) Need to refund a buyer? using Paymate?
Very frustrating process currently. You need to email or call Paymate to request a refund and per other Salehoo staff said there is a good amount of sellers that find this method to be a hassle and time delay to get your buyers moneyback.
2) US sellers have to wait at least 3 business days for a payment to clear and transfer to your Bank account.
3) You will get your share of buyers that just dont trust using this method and turn down the sale.
4) Paymate's email notifications are pretty plain and complicated to read and does not state the transaction description.
5) I had a customer that won an item and was wanting to make a payment but emailed me saying that Paymate does not have a currency conversion for his country and therefore could not make his payment. I then had to do a PayPal money request.( so be careful which countries your willing to ship to)


Overall though with all this said Paymate I think is a very good alternative and if you can find a way around these few issues then your still better off then PayPal.


Thanks everyone!

Site Admin
richelle_salehoo
Posts: 5226
Joined: 20 Oct 08
Karma: 
1 Feb 10 06:11:23 am
Thanks for your helpful insight on this, dwmgoods35!

Cheers :)


Richelle

Customer Support Manager
SaleHoo Group Limited
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Full Member
planes
Posts: 839
Joined: 19 Jul 07
Karma: 
2 Feb 10 03:27:29 am
Good points. You may have thought of this DWM. But one can possibly keep some money in their Paypal account. Then when a refund is due, simply transfer money from Paypal to the buyers Paypal account.

Full Member
raraz
Posts: 84
Joined: 08 Feb 10
Karma: 
10 Feb 10 02:12:36 am
What about using alertpay.com, similar to paypal.

Site Admin
richelle_salehoo
Posts: 5226
Joined: 20 Oct 08
Karma: 
10 Mar 10 07:35:09 pm
@raraz: Here are just a few statistical data about them. As of 2009, there are around 3 million in over 190 countries. So, they may be a payment service you can consider using as an alternative.

You may refer to this post on the forum about AlertPay.

Link hidden: Login to view

Cheers!


Richelle

Customer Support Manager
SaleHoo Group Limited
Sell more with your own professionally designed and search optimized e-commerce website. Check out Link hidden: Login to view now!
Full Member
planes
Posts: 839
Joined: 19 Jul 07
Karma: 
13 Apr 10 05:13:23 am
My new opinion is to stay with Paypal. Unfortunately they are spider webbed into eBay and buyers prefer it. Unless one is a big seller with their own payment processer it is not worth the hassle to go anywhere else just o save a 1% point.

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