Banggood Drop Shipper


jpackwood72
Full Member
  • Posts: 2
  • Joined: 05 Jun 15
  • Karma:
21 Aug 15 01:33:22 am
Hi :), I am new to this. Has anyone dealt with Banggood, any info about them would be great. I am located in Australia and finding it hard to find Drop Shippers that ship to Australia :)

Thanks

Julie


fudjj
Site Admin
  • Posts: 6305
  • Joined: 27 Jul 07
  • Karma:
21 Aug 15 02:31:51 am
Hi Julie,

Banggood is a fully verified supplier in our directory and quite an active member on our forum. If you would like to PM Charlie himself, I'm sure he would be happy to be of any assistance he could be.

Cheers


Mark (fudjj)

Community Manager
SaleHoo.com

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tv
Full Member
  • Posts: 8
  • Joined: 18 Sep 15
  • Karma:
27 Jul 16 02:32:50 pm
Julie, my experience is good with Banggood unless they send out the wrong or a defective product. Than you are screwed royally.
See below of a couple of my negative experiences one which cost me over $459 in product and shipping as well as the profit I refunded to customer for defective item, DO you think I will get a return customer? I do not think Mark is buying from them or dealing with their customer service.

Worse yet is when Banggood sends out the incorrect product (a color not seen anywhere in ads) from the US warehouse and deny that it could be theirs since they responded with pictures from the US warehouse. (Does that make sense?)

For a couple weeks now they have been going back and forth, first with half off offer but me customer is now disappointed and wants to return the item for a full refund. Now Banggood thinks I should pay for shipping to China no less which is their way of saying you are going to pay more on shipping than the 20 some dollars on the product.

The only product that Banggood had serviced for me (refund) is a $5 item. In another case they have been dragging out for over two months now I am out $450 on a defective quadcopter. Not sure how that will go yet as they are waiting for another update to return shipping which ended 2 weeks ago within a hour or two flight distance from the destination.

Banggoods customer service is to delay and delay hopeing you will go away or it will cost you more than the product. I am only a small customer on Banggood with about $4500 in purchases of many smaller products but I would think they would want to give me a little customer service.

Oh BTW all response are usually 24 to 48 hours after you email them but it is always please wait ten more days or something like that!.


 

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