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DBL Distributing

Full Member
Posts: 2
Joined: 02 Mar 07
6 Jun 08 05:24:10 pm
Has anyone else noticed how bad DBL has become in terms of customer service? Emails go unanswered, shipping methods are often incorrect, they are shipping to the wrong address, hold times exceed an hour...

I had hoped that since they were purchased by Ingram Micro, things would get better. So far, things seem to be getting worse.

Free Member
Posts: 2867
Joined: 11 Mar 10
6 Jun 08 07:11:41 pm
This is a common problem when a company changes hands this was a recent even and alot of changes are being made. So be patient it will go through propertly in due course.

I had similar problems with macys when they were moving their chicago warehouse to minooka.

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