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Wholesale & eBay Forum Supplier Reviews, Complaints and Scams Deal Hippo/www.dealhippo.com - I have been scammed

 

Deal Hippo/www.dealhippo.com - I have been scammed


beachdisney
Full Member
  • Posts: 183
  • Joined: 24 Sep 07
  • Karma:
31 Jul 15 02:26:45 am
Hi All!

In recent visits to Amazon and eBay, 3 different surveys pop up before you enter the site. Link hidden: Login to view was one. Here is a link to complaints about this site.

Link hidden: Login to view

I got sucked in. I authorized a $2.00 shipping charge for a "free" mp3 player which has never arrived from July 4. Then I get a $49.00 charge to my credit card. I demand immediate repayment. I get tiny refund of $23.00 and my membership cancelled.

How can I get a membership when I never signed up for one? I asked repeatedly for the rest of my money to be refunded. So far I have been ignored.

How do I get this site shut down? I want to go after this guy viciously.

What are my options?

Thanks

Dale


fudjj
Site Admin
  • Posts: 6365
  • Joined: 27 Jul 07
  • Karma:
31 Jul 15 02:39:50 am
Hi Dale, sorry to hear you got stung by this and thanks for getting the warning out there. I just checked the link and it's now a parked domain, so not sure if that means they have already been shut down or that link isn't quite right?


Mark (fudjj)

Community Manager
SaleHoo.com

Link hidden: Login to view

beachdisney
Full Member
  • Posts: 183
  • Joined: 24 Sep 07
  • Karma:
31 Jul 15 02:56:36 am
Thanks Mark.

They are still active.

I have some other information. This is their cancellation email.

Re: [DealHippo.co] Contact Form from July 21 at 3:48PM
Deal Hippo Support <support@dealhippo.us>

Jul 22 (8 days ago)

to me
Dear Dale ,

Thank you for contacting Deal Hippo, home of the best deals on the web!

Per your request, your account has been cancelled. No further charges will be made to your card.

We’ve also gone ahead and refunded your monthly fee $23.86 (Trans-ID: 825785721851330979) - please allow up to 5 business days for the funds to hit your account.

If you’d like to reactivate your membership, or require further assistance, please don’t hesitate to contact us via telephone, or via email at Link hidden: Login to view.

Regards,

Ashley
Deal Hippo Customer Service
Europe: +44 18000148254
North America: 18006437532
Australia: +61 1800803415
New Zealand: +64 1800466483
Link hidden: Login to view


On Wed, Jul 22, 2015 at 12:00 PM, Daylen Brewer <daylenbrewer@gmail.com> wrote:

So when am I going to be refunded?

Dale

On Tue, Jul 21, 2015 at 7:04 PM, Deal Hippo Support <support@dealhippo.us> wrote:

Hello Dale,

Thanks for your inquiry.

Our records indicate that you requested a 3-day trial membership to our online wholesale service Deal Hippo on 7/4/15.

For this particular promotion, we also included a free MP3 player (retail value $49) and entry into one of our iPhone giveaway sweepstakes. The $2 charge is to cover shipping of the free MP3 player that we provide to new members.

Similar to Costco or Amazon Prime, we do charge a monthly membership fee $23.86 USD – as well as an enrollment fee upon registration $49 USD– which was reflected on your billing statement.

Deal Hippo members also have access to many benefits, including:

Save 40-90% on over 15,000 items priced at wholesale or lower…and counting.

FREE shipping on orders over $100.

“Zero Tax” on select purchases!

View and access our “Elite” member items, with massive savings on luxury brands like Gucci, Prada, Burberry, Versace, Fendi, and many more!

Access to FREE gifts, sweepstakes entries, and seasonal giveaways.

Earn up to $1000 credit in our store just by sharing via your social networks.

...and deals that are added daily with incredible savings!

The complete terms of our offer are published on all of our landing pages, as well as throughout our web site here: Link hidden: Login to view.

* When you enroll in our Deal Hippo VIP program, you’ll receive access to lower-than-wholesale VIP prices on all of our listed products. At the conclusion of your 3-day trial, you will be shipped your free gift and billed an enrollment fee, plus a monthly fee for your VIP membership until you cancel. No obligations, cancel anytime!

Per your request, your account has been cancelled.

Regards,


Deal Hippo Customer Support:

Europe: +44 18000148254

North America: 18006437532

Australia: +61 1800803415

New Zealand: +64 1800466483


beachdisney
Full Member
  • Posts: 183
  • Joined: 24 Sep 07
  • Karma:
31 Jul 15 03:01:01 am
Mark, I am sending you a PM with my (closed) account information.

Dale


 

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