DHgate - are these suppliers okay?


william232
Full Member
  • Posts: 208
  • Joined: 19 Oct 08
  • Karma:
18 May 11 10:54:54 pm
Hi all i have found some suppliers for some dresses but i want to know if they are okay them seem to accept paypal which is good

these items they are selling are

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irene_salehoo
Site Admin
  • Posts: 2578
  • Joined: 21 Mar 10
  • Karma:
19 May 11 02:23:30 am
Hi William,

DH Gate is a B2B directory similar to Alibaba and Trade Tang. You may encounter good as well as bad suppliers from DH Gate, and as long as you do not use them to source branded goods, there are good suppliers in there for generic or no-brand items - provided you do your research. :) Several SaleHoo members have shared in this forum about their positive experience in finding a good supplier from DH Gate. Just remember to use safe payment option, such as credit cards as these give you the option to file for a charge back should something go wrong.

Sorry but the links you have provided cannot be accessed at my end (says “network error”). I’ll share with you a post listing ways to verify a member from DHGate. It has powerful insights to protect you as a buyer - Link hidden: Login to view

Let us know should you need further help. :)


Irene

william232
Full Member
  • Posts: 208
  • Joined: 19 Oct 08
  • Karma:
19 May 11 06:44:25 am
would you consider paypal being a good payment way to be protected from these people??


irene_salehoo
Site Admin
  • Posts: 2578
  • Joined: 21 Mar 10
  • Karma:
19 May 11 03:52:49 pm
Hi William,

Paypal has an efficient dispute resolution system, but I personally do not see it very useful for purchasing from China based suppliers. For one, the fee to use PayPal is quite high for China suppliers and I get suspicious when they offer to use it for payment. I’ve dealt with several who claim to accept it but they eventually asked me to send through Western Union for some reasons, so my transactions with them did not push through.

Credit cards can give you full protection, since they allow you to do a charge back if you received defective, damaged, fake, not as described or if the product did not arrive at all. If the reason for the dispute satisfies its policies for charge backs, the credit card company will then withdraw the disputed amount from its account with the merchant in question.

The reason we mention Paypal among methods worthy to be used when dealing with our verified suppliers is that established businesses will not be jeopardizing their reputation with Paypal, especially if it is the financial lifeline of their business. And add to that PayPal’s reliable way of handling disputes. Nevertheless it is a different story when we talk about potential fly by night scammer suppliers. For PayPal to be able to get the money back, the PayPal linked bank account should be funded. Scammers know this and they can just withdraw all the money and disappear. In a credit card charge back, the money is backed by the acquiring bank, who will be after the individual or merchant supplier (based on a general ruling).

Hope this helps. :)


Irene

 

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