DHgate.com beware...

After recieving some goods from DHgate.com that I was not happy with, I asked for a refund. After a lengthy process, they eventually offered my 55% refund, which was the maximum that they said they could offer.

I thought I would tell you guys, as lots of people trade with DHgate, and I didn't think this was a particularly successful story.

Throughout the negotiations, I had lots of 'if you do not reply within two days, we will assume you have settled the dispute.'
This does not give you a huge amount of time, especially if your internet is down for a couple of days.

I just got confirmation that they would refund today, so will let you know when they actually deposit the money.

I was a little angry to know that I was never going to get all the money back, but I suppose some is better than none.

Cheers,
Tom

some is better than none 'exactly' they could of said screw you KWIM......well thats a first for me to hear about someone not being to happy with them.

Do you mind if i ask what you got? Just wondering this way others might have ?'s if they thought about buying these items too, what was so wrong with them etc would help others here too

if not, no sweat. Thanks for the info tho. I can put that in my book of DHgate lol

Hey, bit of an update.

As promised, I recieved the 55% refund which I was very happy about, and something else I just cliked onto. I am able to keep the products! They didn't even want me to send them back!

I got iPod earphones and remotes. They just looked a little poor quality, the pic on the boxes were bad, and on the side of the earphones it had 'Apple' written, making them look very cheap.

Still, as I am able to keep them, I an very happy! Good on DHgate I say.

Cheers,
Tom

*********Thread Closed*********


Thanks, Salehoo staff