Fadpage.com - Has anyone tried this uspplier?


dawg97
Free Member
  • Posts: 9
  • Joined: 17 Nov 10
  • Karma:
18 Nov 10 10:03:16 am
does anyone have thoughts on this supplier?
just found it and it seems ok, any of u have used it before?

BTw. the adress is: Link hidden: Login to view

thanks alot for all the help!


dawg97
Free Member
  • Posts: 9
  • Joined: 17 Nov 10
  • Karma:
18 Nov 10 02:10:08 pm
I have now ordered a pair of jeans. and i will see how this handles and give information as time goes by.
the web adress is a bit strange and when i called the contact number my norwegian operator told me it wasnt in use.. i think i might have diealed something wrong.
I looked up the owner of the domain, and i called him but no answer though.
the customer service seems bad, but the prices are very good.


irene_salehoo
Site Admin
  • Posts: 2563
  • Joined: 21 Mar 10
  • Karma:
18 Nov 10 03:34:18 pm
Hi dawg97,

I'm sorry but this company is based in China and if you back read our forum posts, you will see all of our strong advices not to source branded goods from Chinese suppliers. I hope you didn't pay through Western Union. A domain check shows that the site has been created just September of this year, 2010. And even if your transaction with this supplier goes well, we will have to evaluate it thoroughly before recommending it to the rest of the SaleHoo community.

We take a number of steps to ensure that suppliers meet our rigorous standards before they are added to the database.

* All our wholesalers must meet minimum standards of service. Most notably, we insist that suppliers provide secure payment methods so that in the unlikely event of something going wrong, members can always get their money back.

* We make anonymous purchases from all our suppliers and then rate them on price, speed, quality and service.

* Our three-tiered review system means that you don't only get our opinion on a supplier - you also get ratings from other SaleHoo members and independent eBay powersellers! You don't need to take just our word for it... find out what everyone else is saying, and judge for yourself.

* If a supplier receives a poor review, we keep both the supplier and the review in our database to alert other members. We believe that knowing who you can't trust is as important as knowing who you can.

To have a clear idea of what I mean by avoiding Chinese suppliers when it comes to branded goods, let me share with you the following posts/articles -

Link hidden: Login to view
Link hidden: Login to view
Link hidden: Login to view

Do let us know how it turns out and sorry for my not so pleasant news.

Kind regards..


Irene

richelle_salehoo1
Site Admin
  • Posts: 5202
  • Joined: 20 Oct 08
  • Karma:
18 Nov 10 09:42:35 pm
Hi dawg97,

If your product does arrive, don't expect an authentic one. Since this supplier is based in China you just bought yourself a pair of fake jeans :(

Here are some simple things you can do to protect yourself when dealing with any supplier (especially those found outside of SaleHoo and those that you are not familiar with).

1. Run a whois check on the supplier's website to verify when it was created (it is safest to deal with suppliers who have been online at least a year), who owns the domain, and where the domain was registered (the country should match the contact details on the supplier's website). We recommend using Link hidden: Login to view (replace salehoo.com with the url of the supplier).

2. Search the SaleHoo forum for the supplier's website/company name and see what other members have to say.

3. Call the supplier's telephone numbers to ensure they are genuine.

4. Purchase a sample before bulk ordering to ensure that the item meets your expectations.

5. Watch out for sellers asking you to "safeguard" your purchase by sending your money transfer in the name of a friend or loved one, or by establishing a "test question". These actions will not protect you from a fraudulent seller.

6. Low prices do not necessarily mean fraud, but radically low prices should warrant a closer look. If a price seems to good to be true, it probably is. Ask the seller as many questions about the item's authenticity as you can before you go any further.

7. Always use a credit card or Paypal to purchase goods. These forms of payment are safe because they give you a comeback if something goes wrong. With these payment methods, you can usually have the transaction reversed fairly easily if necessary.

Hope this helps in your future transactions. All the best!


Richelle

Customer Support Manager
SaleHoo Group Limited

 

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