We have contacted the supplier in question with regards to your inquiry. Hopefully they get in touch with us before the end of the week.
Alternatively, you can give them a call at their toll free hotline 1-800-342-2509. Phone is often a much more effective way of contacting suppliers than email. Suppliers often have a backlog of support emails to deal with, so it may take a few days for them to get back to you. Whereas with phone, you get priority straight away.
All the best!