Issues with tradestead.com

Free Member
purepotentiality
Posts: 8
Joined: 18 Mar 13
Karma: 
24 Mar 13 06:47:12 pm
Is anybody else having trouble getting in contact with them? Or even being able to place a order?

Site Admin
irene_salehoo
Posts: 2578
Joined: 21 Mar 10
Karma: 
25 Mar 13 03:46:57 am
Yes, we'd like to hear from anyone who has recently purchased from them, as based on the recent reviews, Tradestead needs to be reevaluated.
@Purepotentiality Let us know if there is any message you need to relay to the supplier and we will try to get in touch on your behalf.


Irene
Free Member
purepotentiality
Posts: 8
Joined: 18 Mar 13
Karma: 
25 Mar 13 04:08:30 am
Yes, we'd like to hear from anyone who has recently purchased from them, as based on the recent reviews, Tradestead needs to be reevaluated.
@Purepotentiality Let us know if there is any message you need to relay to the supplier and we will try to get in touch on your behalf.


I was trying to complete a order. I've sold one of there products on eBay and my buyer has already payed, but I am unable to complete the order due to the payment process on the online checkout not working.

Site Admin
irene_salehoo
Posts: 2578
Joined: 21 Mar 10
Karma: 
25 Mar 13 10:24:56 pm
Hi Purepotentiality,

Tradestead ships to confirmed billing addresses only, and if this is not satisfied the order may get cancelled. Let us know if this is not the case, and we will contact the supplier.


Irene
Free Member
purepotentiality
Posts: 8
Joined: 18 Mar 13
Karma: 
25 Mar 13 10:28:28 pm
Hi Purepotentiality,

Tradestead ships to confirmed billing addresses only, and if this is not satisfied the order may get cancelled. Let us know if this is not the case, and we will contact the supplier.


This is not the case at all. If you go to there website you will see that the payment method part of the checkout has been eliminated.

Site Admin
irene_salehoo
Posts: 2578
Joined: 21 Mar 10
Karma: 
26 Mar 13 04:44:11 am
Hi Purepotentiality,

Yes, I confirmed that when I did a test purchase. I have sent them an email about it and will update you once they reply.

Thank you for bringing this to our attention.


Irene
Site Admin
irene_salehoo
Posts: 2578
Joined: 21 Mar 10
Karma: 
26 Mar 13 06:11:00 am
Hi again Purepotentiality,

Tradestead has just sent me this message -

Dear Irene,

We are now carrying out our plan to upgrade website and we will change our domain to another one.
During this period, we do not accept new order but we will continue to process orders that have been placed.
Our new site is under construction and will launch very soon.

Thank you very much for your kind consideration and sorry if any inconvenience caused.

Best regards,
Kevin
Tradestead


Hope this clarifies the matter. Let us know if there is anything else we can do to assist you.


Irene
Free Member
purepotentiality
Posts: 8
Joined: 18 Mar 13
Karma: 
26 Mar 13 06:31:35 am
Hi again Purepotentiality,

Tradestead has just sent me this message -

Dear Irene,

We are now carrying out our plan to upgrade website and we will change our domain to another one.
During this period, we do not accept new order but we will continue to process orders that have been placed.
Our new site is under construction and will launch very soon.

Thank you very much for your kind consideration and sorry if any inconvenience caused.

Best regards,
Kevin
Tradestead


Hope this clarifies the matter. Let us know if there is anything else we can do to assist you.
Do you know of any other drop shipper with similar products? And will they let you know their new domain when finished?

Site Admin
irene_salehoo
Posts: 2578
Joined: 21 Mar 10
Karma: 
27 Mar 13 12:48:38 am
I'm sure they will. :) Let us know what specific items you need drop shippers for and we will help search suppliers for you.


Irene
Free Member
purepotentiality
Posts: 8
Joined: 18 Mar 13
Karma: 
27 Mar 13 02:02:59 am
I'm sure they will. :) Let us know what specific items you need drop shippers for and we will help search suppliers for you.


iPhone cases. Thank you.

Site Admin
irene_salehoo
Posts: 2578
Joined: 21 Mar 10
Karma: 
27 Mar 13 04:12:18 am
Hi Purepotentiality,

Try these drop shippers -

Link hidden: Login to view
Link hidden: Login to view
Link hidden: Login to view

Let us know if you need further help.


Irene
Free Member
purepotentiality
Posts: 8
Joined: 18 Mar 13
Karma: 
28 Mar 13 12:31:36 am
Hi Purepotentiality,

Try these drop shippers -

Link hidden: Login to view
Link hidden: Login to view
Link hidden: Login to view

Let us know if you need further help.

The first link I am waiting approval of application. The second link said they are unable to sell to resellers at this time :( and the third only will sell to sellers with an established store. I'm just getting my slaehoo store underway and my eBay is 100% feedback, but only 9 reviews.

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