On 2th of July they sold merchandise wich they not had. This was Thursday. On SUNDAY they ask for the money!!! On Weekend banks are not working. On Monday they received my funds, international wire transfer, 1 business day. After they received my money I got an eMail "the merchandise does not longer exists - they will refund me" After weeks I heard nothing I ask fir refund, they argue that they have send a checque. I never got a cheque and regarding to their terms & conditions they have to refund the same way as they got the money -> this was Wire Transfer.
Until today I got nothing. I got them my Bank informations again on December, 21th 2015, they said it needs 7 days, remember, to receive my international wiretransfer...1 business day...and they did nothing. I wrote I start a cpmplain with bbb, they threatened to close my account if I do that....absolutely ridiculous.
perhaps someone can help?