Queenbeeofbeverlyhills.com - feedback Needed

I need some clarification, why am I seeing so many scam reviews and selling of fake merchandise from queenbeeofbeverlyhills.com?

So many forums and websites talk about how it's impossible for small webs to be selling these designer items at wholesale price.

I need some clarification. I expect great service from SaleHoo.com as it is also a paid service. You are the only guys that recommend them in your database.

Hi Johnson3rd,

Queen Bee of Beverly Hills is an active member (supplier) in the SaleHoo forum and this is one issue they have clarified in a past forum post. From my understanding, there was a Nevada-based company trading called Blujay.com and it was illegitimately using the name Queen Bee of Beverly Hills. Apparently, such company has since been shut down. You may read on the complete post here -

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You may also send a private message to Rebecca from the real Queen Bee of Beverly Hills should you need more assurance and clarification. (You may click on her name in the said forum post, to see her profile and send her a message).

All our suppliers go through a thorough verification process, so you can be assured of the best wholesale deals available on the internet.

In purchasing branded goods we suggest that you request suppliers to provide you with a proof of authenticity for their products, as most brand name items come with official paperwork for the resale of these items.

All our suppliers offer safe payment methods, so if the product you order is anything less than you expected, you will also be able to get your money back easily.

Do let us know if there is anything we can help you with.

Kind regards,

Thanks for stepping in Rebecca :)

Your presence alone already shows members that you do mean business - good business :)

All the best!

Dear Rebecca,

Thank you also for stepping in. Even though designer items come with authentic certificate cards and what not, so do replicas. I live in Bangkok, Thailand, so i know how the fakes are made from manufacturers in China, Korea, and Thailand. They actually do great work, and also provide all the paper work you suggested.

What i need from you is paper work claiming that you are selling authentic items, and for me to send your paper work to the brands itself for further clarification. If you can do that then i really have no problem. further more, i need a guarantee from you will take full responsibility if your items are not 100 % authentic like you have said.

Please explain why your profile is not completed in the BBB, and havn't resolved some issues in there. It states that you are A-, but still not accredited.

I really would love to do business with you, because i have a huge client list for designer items. Usually they would buy from the shop itself. So it's really critical that you are ready to prove what i need you to prove, as my clients will demand all the proof they need.

Best Regards,
Carl Johnon

Sorry for sticking my nose in here, but I just wanted to highlight to all our members that this is a perfect example of what a buyer needs to be asking, and a perfect example of how willing a supplier should be in responding to their concerns.

So many times people throw money away without even a single question being asked, so for those of you that are prone to do things like that, read through this thread and you may well be able to save yourself some major drama in the future when dealing with a new supplier.

Great questions Carl, and kudos to you Rebecca for not only responding to the members concerns, but the speed of which you do. From what I have seen, this is a company that puts customer service as a priority, and just bare in mind here that this isn't even through their own site, and you won't beat that sort of service for my money!

Hi Irene.

I just recently came a across a court document that was filed on 23-Aug-2011 that seems to indicate that Queen Bee of Beverly Hills was found to be liable for selling counterfeit Chloe handbags.

Here's the link:

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(Please refer to the bottom of page 7 in that document.)

Also, this court document seems to indicate the real Queen Bee of Beverly Hills (it even lists the URL), not some other company pretending to be Queen Bee.

On page 5, the document also states that Queen Bee has filed for bankruptcy.

Do you know anything about this? Is there any truth to this?

Thanks,
Ryan

Hi Johnson3rd,

Queen Bee of Beverly Hills is a member supplier active in the SaleHoo forum and this is one issue they have clarified in a past forum post. From my understanding, there was a Nevada based company trading at Blujay.com and it was illegitimately using the name Queen Bee of Beverly Hills. Apparently, such company has since been shut down. You may read on the complete post here - Link hidden: Login to view

You may also send a private message to Rebecca from the real Queen Bee of Beverly Hills should you need more assurance and clarification. (You may click on her name in the said forum post, to see her profile and send her a message).

All our suppliers go through a thorough verification process, so you can be assured of the best wholesale deals available on the internet.

In purchasing branded goods we suggest that you request suppliers to provide you with a proof of authenticity for their products, as most brand name items come with official paperwork for the resale of these items.

All our suppliers offer safe payment methods, so if the product you order is anything less than you expected, you will also be able to get your money back easily.

Do let us know if there is anything we can help you with.

Kind regards,

Hi Ryan,

Thank you for bringing this to our attention. We have contacted Queenbeeofbeverlyhills.com and our team will be looking into this issue. We'll update you on the outcome.

Again thank you for your help.

@Rebecca: Once again thanks for stepping in and clarifying these issues. :)

@Ryan: If you have any further questions for Queen Bee of Beverly Hills, this supplier actively addresses concerns here in our forum, so you can just post them here. And if there is anything we can do to assist you, let us know. You can also send us messages at support@salehoo.com :)

Cheers!

I wanted so bad to feel comfortable with possibly working with this supplier, but after research and learning some very negative feedback on the authenticity of their designer handbags I will most likely not consider moving forward. Even though Salehoo has them as a verified supplier I still don't trust it. We still have to do our homework. Salehoo is has its faults. I have caught some and brought it to their attention. They are useful but I still always do my research.

I have tried calling this supplier but I keep getting sent to a cellphone VM. (kind of strange) No answer, I would think that a large wholesale supplier would answer their phone all day like most businesses.

Is there anyone that has actually worked with this company and had a positive experience? I would really like to have supplier like this.


just two of the many write-ups on Queenbee of Beverely Hillls:

Link hidden: Login to view ... -hills-okd

Link hidden: Login to view ... -fa-242504

Okay, I just the other day became a member of European Luxury Imports and now afterwards doing this I come across this. I don't know what to believe now however, I have my own store front on eBay and hold a 100% positive feedback which I honor my name. Ive worked very hard to achieve the ratings that I have and believe me when I say this " I've earned it." I don't feel comfortable listing product's from this site now because I feel that it will ruin what I've built and I can't afford that thus, my customer's are very important as well to especially when you're dealing with high cost product's. My question is: How can you guarantee me that this site is safe? or any other site for that matter? Because, if you can verify a site like this I can't help but to ask myself how many other scam's are on this Salehoo site.



Kind Regards,
Eric Gasak

This is what I found on Rip Off Report in 2005,
Submitted: Tue, January 13, 2015 Updated: Tue, January 13, 2015
Reported By: Shawn — New York New York
Queen Bee of Beverly Hills
Internet
USA
Phone: (213) 985 2597
Web: Link hidden: Login to view
Category: Internet Fraud
Queen Bee of Beverly Hills European Luxury Imports TOOK MY MONEY AND DID NOT SEND ME ANYTHING. Huntsville Alabama
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QUEEN BEE OF BEVERLY HILLS is by far the worst retailer/wholesaler ever. I found this store on salehoo.com hoping to find a trusted wholesaler for designer goods. Turns out this place is a COMPLETE FRAUD. The bottom line is that they will steal your money. I paid the annual fee to become a member of her wholesale website europeanluxuryimports.com. I bought a Gucci and Burberry bag from her website over two weeks ago and DID NOT RECIEVE ANYTHING! I paid $1,100 for both bags and never received a confirmation email or anything saying that my items were shipped. I called her store and emailed her countless times and the phone goes straight to voice mail. I did not receive one email or phone call back in response to my numerous attempts to contact them. Bottom line is that they screwed me over for $1,100. At this point I dont expect to receive my order given the countless amounts of calls/messages I have left and not to mention other complaints I found on the internet.

I contacted my banks fraud department to some how get my money back. So far no progress has been made. I would highly recommend STAYING AWAY from this company. They will steal your money. I should have done my research before placing an order with them. Rumor is that they sell fake products as well. Too bad I wont be able to say for myself since she hasn't even sent the items that I ordered. Once again, stay away from this store. Horrible ethics and horrible service. They are in the business of stealing. Its sad that companies like this exist. Stay away.


This report was posted on Ripoff Report on 01/13/2015 05:05 PM and is a permanent record located here: Link hidden: Login to view. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Hi Eric and welcome to the forum,

It's impossible for me to cooment on the fraud claim as I have no personal knowledge of the claim. I notice it mentions SaleHoo as the source, so I will have to wait until Monday morning to check with the office to see if we have anything on file from any member reporting the issue to us, but I am certainly not aware of of any currently.

Regarding the supplier themselves, QBBH has been a very long time approved supplier here on SaleHoo and we have personally sighted authentication proof that identifes the products as genuine. I also know that they will happily also provide that proof of authenticty to any member who requests it from them.

Further more to the supplier themselves, on the rare occasions that we have received concerns from members regarding any issues, QBBH have always acted quickly and efficiently to resolve whatever the issue has been and to the full satisfaction to the member. That is certianly to the very best of my knowdlege at the current time.

As I mentioned, I will follow up with the office when it opens again on Monday morning NZ time and check to see if we do have any open unresolved disputes at the moment and clarify for you.

Hi Mark,

Thank you for taking the time to reply back. I'll wait for your response before I go ahead and begin my listing. I'm not trying to give Salehoo a bad name in anyway shape or form I'm just concerned because of what I read early on today. Once again this is a blind business we aren't face to face and in this day in age white collar crimes are more present then they were yesterday. I found this article on Link hidden: Login to view as well. For now thank you for your time and consideration to reach out to me have a wonderful evening.

Kind Regards,
Eric Gasak

No problems at all Eric, your concerns are completetly understandable when reading about issues like that.

I'll get back to you as soon as I get word from admin on Monday, but in all the time I have been on the forum I've never been aware of an issue as serious as this with QBBH, so I would be shocked if this had not been resolved.

Hi Eric,

I've spoken to support and we have nothing at all on the record regarding any issue with Queen Bee currently. Unfortunately, given that we don't have a full id of the cliament, we have no way of reaching out to them for clarification either. Shane is away until Wednesday, but I'll have her contact Queen Bee in relation to the complaint as soon as she gets back and we'll see what we can find out through that avenue for you.

Hi Eric,

We've looked at this complaint inside out and can come up with nothing whatsoever to support the claim made about the supplier in question. The supplier themselves have absolutely no record of this issue whatsoever and are completely at a loss. We have ourselves gone through our database to see if we could identify the member from the limited amount of information we have, but can find no link whatsoever.

In conclousion, we have no reason to think it was a genuine complaint to start with as neither the supplier or our own records show nothing whatsoever to back up the claim as stated in the report. It's also importnat to mention that this supplier has been in business for many years and ceratinly a long time trusted supplier with us.

I hope that gives you the confidence to move forward with them as they remain a very trusted supplier for our members to deal with here on SaleHoo.

After Eric's reply about the report, this supplier stopped sending back or even clarification. I was about to get the membership with them to start my dropshipping but it looks like they are not legit eventhough they have been around for years as they said.
I got an email from salehoo about top 5 suppliers. QBBH is recommended by saleshoo.com for fashion and accessories.
Now my question is who should trust? Salehoo or QBBH

Hello Jay and welcome to the forum,

As to your point about this supplier not even sending back clarification, please read the post directly above, second paragraph. I quite clearly confirm in that paragraph that neither the supplier (QBBH) nor SaleHoo can find any record of this complaint on file. Despite the claim that this person was a SaleHoo member, we were not able to identify them with the limited information they provided and no one has come forward to let us know that they are the member.

We firmly stand behind QBBH as one of our top suppliers and I'm quite sure many members who have dealt with them over the years would stand along side us with that exact opinion.

The supplier as well as SaleHoo have been around for years, if that isn't enough for you to trust either one, then I'm happy to have support process your refund for your SaleHoo membership and of course you are free to make up your own mind in regards to dealing with QBBH or not.

Hi Chris, if there is a single supplier that I would be prepared to personally back without any hesitation, it would be QBBH. One of most trusted suppliers by a very long way with a huge list of positive feedback we've received from members regarding them over the years we have had them with us in our directory.

I don't have the answers to your questions, but I am very confident that if you PM Rebecca here, I'm sure she will respond to your inquiry.

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