Reporting Delays on SaleHoo Supplier

Free Member
jerry60616ht
Posts: 3
Joined: 12 Dec 14
Karma: 
1 Sep 15 01:02:43 am
my english not very well,
but just try to tell what happen ,Be careful this Wholesale and dropship Service ,Link hidden: Login to view , dropship sit is Link hidden: Login to view
buy Bronze Plan ,but never enjoyed the service,calling no answer,mail no reply,when my order truking# no update information,them never try help me Link hidden: Login to view ... 2094288736 ,i just refund my ebay custumer money and open paypal case, then usps update information ,that is so funny ,i lose my item,and lose my money
my other order track#9400111899562713622040,i try many time called them,but Disappointing results,open paypal case,paypal tell me this case close,that it confirms delivery,Who knows why?Because them give me wrong trucking#,horrible !!! why they no reply me before ??
salehoo please tell me,can you help me tell they refund my bronzen plan money

Site Admin
fudjj
Posts: 5917
Joined: 27 Jul 07
Karma: 
1 Sep 15 02:53:56 am
Hi Hong,

I've passed this through to Shane and she will follow up with the supplier on your behalf to get a resolution for you.

Cheers


Mark (fudjj)

Community Manager
SaleHoo.com

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Site Admin
shane_salehoo
Posts: 450
Joined: 10 Jun 14
Karma: 
1 Sep 15 02:59:16 am
Hi Hong,

Sorry to hear about your experience from a supplier you found on SaleHoo. Kindly verifiy a couple information first so we may assist you better. You have posted 2 SaleHoo suppliers, may I know which one of these you had a problem with?

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Hope to hear from you soon.

Free Member
jerry60616ht
Posts: 3
Joined: 12 Dec 14
Karma: 
1 Sep 15 08:14:09 am
Link hidden: Login to view thanks this had problem

Free Member
jerry60616ht
Posts: 3
Joined: 12 Dec 14
Karma: 
1 Sep 15 08:15:57 am
thanks everybody

Site Admin
fudjj
Posts: 5917
Joined: 27 Jul 07
Karma: 
1 Sep 15 10:58:15 am
Thanks Hong,

Will get right on that for you and Shane will be in touch with you.


Mark (fudjj)

Community Manager
SaleHoo.com

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Site Admin
shane_salehoo
Posts: 450
Joined: 10 Jun 14
Karma: 
2 Sep 15 01:12:25 am
Hi Hong,

I have contacted the supplier in question with regards to your concern. Hopefully we receive a response before the end of this week.

Site Admin
shane_salehoo
Posts: 450
Joined: 10 Jun 14
Karma: 
4 Sep 15 01:23:10 am
Hi Hong,

I got a reply from Etty Fhima and she informs us that all products have been delivered to the requested address. Have you received any of the products yet?

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