Supplier Reviews

Site Admin
fudjj
Posts: 5912
Joined: 27 Jul 07
Karma: 
29 Jul 16 03:53:15 am
Hi Guys,

We do carry out ongoing reviews of our suppliers to make sure all their information is correct and to ensure they are providing a level of service that we expect for our members. However, it is a massive job trying to cover every supplier in our rapidly ever growing directory, so we always appreciate any help we can get from members.

If you are having trouble with a supplier, if you find that the information they have on their profile is out of date and they haven't yet updated it, problems with thier website or similar, then please notify us so we can act. Your assistance helps us and is greatly appreciated.

In situations where a supplier is not responding to emails, please use their contact number provided on their profile to make contact before reporting the issue to us. We know it's frustrating when suppliers ignore email requests and to be honest I have no idea why they do, but you will find many that do exactly that.

So try their phone number, even if you request they call you back or email you. If after trying their number (during their business hours) you're still not getting a response, then please report to us for follow up action.

Cheers


Mark (fudjj)

Community Manager
SaleHoo.com

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Full Member
moneyonline5k
Posts: 1
Joined: 16 Jul 16
Karma: 
2 Aug 16 10:53:15 pm
Mark,
Recently ran through suppliers who I had selected as "Tax Id not required." But in reading the descriptions, many did! Any idea why the screen wasn't accurate?

Site Admin
fudjj
Posts: 5912
Joined: 27 Jul 07
Karma: 
3 Aug 16 12:23:07 am
Hi Bill,

I don't, but I'll pass that straight through so someone can get that sorted. Thanks for bringing it to my attention.

Cheers


Mark (fudjj)

Community Manager
SaleHoo.com

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