What is a Trustworthiness Score?


chihuahualady4
Full Member
  • Posts: 1
  • Joined: 08 Jun 17
  • Karma:
26 Jun 17 09:29:50 pm
Hello,

I am new to SaleHoo and am reviewing dropshippers to find the right match. I noticed the trustworthiness score under the company review page. What do those scores mean? How are they calculated?

Thank you!


rhea_salehoo
Site Admin
  • Posts: 296
  • Joined: 23 Mar 15
  • Karma:
27 Jun 17 05:57:22 am
Hi Deven,

Welcome to the Forum! A trustworthiness score is normally based on customer satisfaction. Trust scores basically just gives you a quick overview of a company's reliability.

Hope this helps.


herpaullee
Full Member
  • Posts: 1
  • Joined: 10 Nov 17
  • Karma:
16 Nov 17 03:41:57 am
I am new to SaleHoo and am reviewing dropshippers to find the right match. I noticed the trustworthiness score under the company review page. What is the score range? I see some suppliers with a score of 3 (which looks bad) and some with a score of 63 (which I don't know what to think).

What score is good and what score is bad?


fudjj
Site Admin
  • Posts: 6408
  • Joined: 27 Jul 07
  • Karma:
17 Nov 17 06:19:21 am
Hi Herpaul and welcome to the forum,

The Trustworthy score is provided through the WOT application, you can check all the details of how that works here Link hidden: Login to view

Cheers


Mark (fudjj)

Community Manager
SaleHoo.com

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yangxi.meimei
Full Member
  • Posts: 1
  • Joined: 02 Jan 18
  • Karma:
2 Jan 18 05:58:57 pm
It looks like the WOT application determines the trustworthiness of a website, not customer satisfaction with services rendered. I'm still not clear on what SaleHoo's trustworthiness score means. Is 67 a good score or not?


fudjj
Site Admin
  • Posts: 6408
  • Joined: 27 Jul 07
  • Karma:
3 Jan 18 05:59:37 am
Hi Kellena,

Yes, the score ties directly to the website, it doesn't rate customer satisfaction of other such parameters. I wish I could be helpful in regards to what their percentages mean, but I'm afraid I don't know much about it at all myself.

Of course, SaleHoo has it's own verification process for suppliers to be approved for our directory.


Mark (fudjj)

Community Manager
SaleHoo.com

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