www.showlive21.com - Paypal Case day 10 *Not good*

Well, this is the 10th day, Since ive posted the receipt dispute on paypal. But I spent 3 826 dollars to order 10 playstation 3 's . But knowing that these guys are chinese, they shipped me 3 pairs of fake shoes, and sent the shipping number to Paypal, to show that supposedly they sent it to me . I took several pictures of the package and everything, and also the tracking number. What should I do? Should I call paypal ? or what? has anyone experienced this issue like me? Please help.

Alex have you made a copy of your original order listing your item
numbers and price you paid, to paypal? your confirmation order should show shipping weight and shipping cost. Take pictures of shipping label and weight on box you recieved along with pics of what you recieved still in box. These people sound like seasoned scammers. I would call paypal and talk to a person instead of e-mail. I understand you get better results that way. I dont know the number but there is 1. Find out contact info who you are dealing with at paypal and fax that person all your documentation. If you cant get any answers from them, ask to speak to their supervisor. Call back every couple of days and pester them till you get some answers. Good Luck-Hope this helps

Thank alot JD35648 but this was just a payment, to a chinese supplier, so there was no weight or shipping cost stated, however, I will use the tracking number and shipping label to my advantage, And ill see what I can do.

Hey Alex, sometimes a name helps so here are list of names and number that might help you...

Sandra in Executive Office --- (402)-935-2310
Chris with Seller Protection --- (402)-935-2302
ACH Department --- (402)-935-2205
Mary Joe -- (402)-935-2206
Michelle in Finance --- (402)-935-2212
Brandon --- (402)-935-2209
John --- (402)-935-2303
Dennis --- (402)-935-2304
Erica --- (402)-935-2308
Gloria in Finance --- (402)-935-2208
Patrick --- (402)-935-2301
Sandy --- (402)-935-2311
Betty --- (402)-935-2207

Keep this phone numbers or print it, you're going to need this if you do business with paypal. I hope this helps =)

So are these guys the EXECUTIVE'S of paypal? Or what? O-O

These are personels who work for paypal. Give it a try it might help you. A name always helps when calling paypal so give it a shot and see if they respond quick. I gave the same numbers to an ebay seller in the philippines who had her account frozen for no reason and she called one of this number and not even 24 hrs, her paypal account has been fully restored. It might be a different situation for you but it might help you out.

Thank you so much man, Ill try to see what I can do, but what should i say? I mean... i m not at home, so it ll be hard to verify my self, but i do have full access of my account, including my own house number and everything. But they sent me fake shoes, rather than the ps3's, but i wwas lucky that i took pictures of the items, so thats good, What can i do to prove my side?

Advice for 'proof' that you got fakes for your paypal case.

1. get the weight of 10 Playstations
add the weight of the box and packaging you got, minus the shoes
That gives you what the approx. weight of the true items ordered would be.

2. get the documented weight of the product and goods you recieved. This should show on the label or tracking information.

3. Give them both to paypal to show that there is no way that what you actually were sent was the product you ordered. In combination with the pictures of your actual contents received I would think this is a good start to proving your case.

Just a thought. I would highly doubt the scammer paid for shipping 10 playstations on a box that weighed a small fraction of that.

Paypal has always sided with the buyer in my experience when I ran my old business (non-ebay).

Also, make sure you spell correctly and use proper 'business' language in all of your correspondence with them. Using 'net lingo will not get you very far in matters related to business.

Just some thoughts from prior experience!

Thanks alot! Great Idea, I will try that as well,just got to get a phone card, to call the Paypal executives in the U.S. since I am not home with my free access long distance.