We take a number of steps to ensure that suppliers meet our rigorous standards before they are added to the database.
* All our wholesalers must meet minimum standards of service. Most notably, we insist that suppliers provide secure payment methods so that in the unlikely event of something going wrong, members can always get their money back.
* Our three-tiered review system means that you don't only get our opinion on a supplier - you also get ratings from other SaleHoo members and independent eBay powersellers! You don't need to take just our word for it... find out what everyone else is saying, and judge for yourself.
* If a supplier receives a poor review, we keep both the supplier and the review in our database to alert other members. We believe that knowing who you can't trust is as important as knowing who you can.
And as Richelle has just mentioned in one of today's post, we do have staff working solely on making our directory much better.
We hope that answers your question. Please let us know if we can be of any further assistance :)