eBay unable to verify my account using my supplier's receipt

DO NOT REPLY - Regarding the Status of your eBay Account SR# 1-8716948911
From: eBay
Sent: May-13-13 08:21 AM

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DO NOT REPLY - Regarding the Status of your eBay Account SR# 1-8716948911

Hello

We appreciate your efforts to provide all the documentation we previously requested to verify your account. Unfortunately, we were unable to verify you are purchasing your items from an authorized reseller and therefore we cannot verify your items are genuine. When working with suppliers it is important to make sure you're dealing with a reliable company. As a seller, you're ultimately responsible for the legality of any item you offer for sale on eBay

Until we can verify you are purchasing your items from an authorized reseller, the selling restriction will remain on the account. Below is some helpful information and suggestions on how to find a new supplier.
- Search the supplier on the internet. Pay attention to blogs and feedback from others in regards to that supplier.
- Be sure the supplier has not been reported to the Better Business Bureau.
- Ask your supplier where they get their items and if they can provide evidence that everything they sale is authentic.
- Make sure your item is authentic: Link hidden: Login to view

Go to our Certified Providers page where you can find more information on suppliers:
Link hidden: Login to view

Once you have found a new supplier, please fax us the following information:

-Cover sheet with your eBay User ID, email address and contact phone number. If this information isn’t provided or isn’t legible, we cannot process your appeal
-Receipts or invoices for the items you would like to sell

Please fax this information to:
eBay
ATTN: Seller Vetting
US number: 1-801-206-7562
International number: 001-801-206-7562
We appreciate your cooperation and understanding regarding your account status and we hope to work with you in the future.

Kind Regards,
eBay
[THREAD ID: 1-8716948911]

Hello W******,

We appreciate your efforts to provide all the documentation we previously requested to verify your account. Unfortunately, the invoice you provided for the computer does not appear to be for an item you purchased before listing the item. We have found that not having the items you are selling in your possession can lead to negative buying experiences. In order to list on the site you will need to find a new business plan, and send invoice from a reputable supplier.

Regrettably, because we aren't able to verify you are working with a reputable supplier, the selling restriction will remain on the account until you can provide documents showing you have a different supplier that is authorized. You can send this information to:

eBay
ATTN: Seller Vetting
US number: 1-801-206-7562
International number: 001-801-206-7562
 
We recommend reviewing the following policies prior to listing your next item.
Creating legally compliant listings:
Link hidden: Login to view
 
Make sure your item is authentic:
Link hidden: Login to view
 
We appreciate your cooperation and understanding regarding your account status and we hope to work with you in the future.
 
Kind Regards;
Teri
[THREAD ID: 1-9236450129]

eBay Document ID: 6254322002
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