Hi everyone....just thought I would vent and share my experience with a buyer on ebay!!
I recently sold 12 topsy-turvy tomato planters to a buyer. 2 weeks after they had placed the order I realised they still didn't have it so contacted the supplier they had not sent it for whatever reason....I cotacted the buyer who was still happy to go ahead with the sale.
I had the stock deleivered to me over the weekend, then I posted it to this person Monday. I sent them a message saying that I could offer them beads to fit pandora as a gift if they wanted tem, just to try and make up for a bit of the time they had had to wait. I received no response on that.
The next day, I received an abusie message from this person, saying that I had sold them a chap imitation, nothing like what is in the picture. This is so completely untrue I'm shocked....it is exactly as described and pictured, and everybody else I've sold them too have been so happy with it!
The buyer sent me 4 more abusive msgs in the next 30 mins, I was away from the computer so wasn't tere to answer in the time they wanted, finally they said tey would be making a complaint to ebay and paypal today if I didn't satisfy their wishes. Funny thing is they didn't say what they wanted! I'm assuming they want their money back, which I offered upon the return of the goods. This doesn't seem to be good enough, so I'm actually unsure.
I took a look at this persons fb rating, they just so happe to be a powerseller. Turns out they sell tons of beads to fit pandora, exactly what I offered as a gift!! It seemed a bit coincidental to me that I offered to give them some of what I sell for free and they also sell it, then they complain.
Their fb was 98%, but when took a look at the negatives and neutrals I found that this person behaved the way I was seeing, completely rude and unprofessional!
I'm personally not too worried about my fb rating from this person, but I know I am going to give them the fb from hell. There were actually comments on there from people who had givem them negative fb, the seller ha apparently contacted them off ebay demanding that they change their negative feedback.
I am sooooo annoyed with this person!!